typing and then it stops

[bobby4u2]

I was On Just AOL and the Cursor still Disappeared

[Robert]

BPS SysInfo Report

Processor:
Number Of Processors - 1
Processor Benchmark - 1531

Video:
Horizontal Resolution - 1024 pixels
Vertical Resolution - 768 pixels
Color Depth - 16 bits per pixel (High Color)

Memory (RAM and Free Hard Drive Space):
Percent of Memory in use - 84 % used
Total Physical Memory - 515 MB
Free Physical Memory - 81.296 MB
C:\ - 78758 MB free
D:\ - 1917 MB free

Scan\Defrag\Temp Files:
Last Scandisk - 0 days ago
Last Defrag - 0 days ago
Windows Temp Directory Contains 133 files.

Versions:
--------------Applications-------------------

Windows 5.1.2600
Internet Explorer 6.0.2900
America Online 9.0.4148.5123 US
AIM 0.0.0.0
PowerTools Pro 12 12.0.0.37
PowerTools Pro 11 0.0
PowerTools Pro 10 0.0
PowerTools Pro 9 0.0
PowerTools 8 0.0
PowerTools LE1 0.0
PowerTools LE2 0.0
PT Tray 0.0
Addbook Import Stub 0.0
Watch Right 0.0
IM Frame 0.0
BPS SysInfo 1.0.52

--------------VB Runtime Files-------------------

C:\WINDOWS\system32\MSVBVM60.dll 6.0.96.90
C:\WINDOWS\system32\OLEAut32.dll 5.1.2600.2180
C:\WINDOWS\system32\OLEPro32.dll 5.1.2600.2180
C:\WINDOWS\system32\AsycFilt.dll 5.1.2600.2180
C:\WINDOWS\system32\stdOLE2.tlb 3.50.5014.0
C:\WINDOWS\system32\MSVCRT.dll 7.0.2600.2180
C:\WINDOWS\system32\MSVCRT40.dll 5.1.2600.2180
C:\WINDOWS\system32\RICHED32.dll 5.1.2600.0

--------------DB Runtime Files-------------------

C:\Program Files\America Online 9.0\download\DAO350.DLL 3.51.1608.0
C:\WINDOWS\system32\VB5DB.dll 6.0.81.69
C:\WINDOWS\system32\VBAJet32.dll 6.0.1.9431
C:\WINDOWS\system32\EXPSRV.dll 6.0.72.9589
C:\WINDOWS\system32\MSRD2X35.dll 3.51.623.0
C:\WINDOWS\system32\MSREPL35.dll 3.51.2404.0
C:\WINDOWS\system32\MSJet35.dll 3.51.2723.0
C:\WINDOWS\system32\MSJTer35.dll 3.51.623.0
C:\WINDOWS\system32\MSJInt35.dll 3.51.623.0
C:\WINDOWS\system32\MSVCIRT.dll 7.0.2600.2180

--------------DW Runtime Files-------------------

C:\WINDOWS\system32\Dwsbc36.ocx 7.0.0.2
C:\WINDOWS\system32\Dwshk36.ocx 7.1.0.4
C:\WINDOWS\system32\dwspy36.dll 7.1.0.0

--------------App Runtime Files-------------------

C:\WINDOWS\system32\ActBar2.ocx 2.5.0.102
C:\WINDOWS\system32\Vsflex7d.ocx 7.0.0.78
C:\WINDOWS\system32\Vsflex7d.ocx 7.0.0.78
C:\WINDOWS\system32\BlueBtn.ocx 1.0.0.44
C:\WINDOWS\system32\BPSTer2.ocx 2.0.0.25
C:\WINDOWS\system32\BPSInj36.dll 1.23.0.10
C:\WINDOWS\system32\DCal.dll 1.4.4.5
C:\WINDOWS\system32\Richtx32.ocx 6.0.88.4
C:\WINDOWS\system32\mscomctl.ocx 6.1.97.82
C:\WINDOWS\system32\ssscrl30.ocx 3.0.2.5
C:\WINDOWS\system32\sstabs2.ocx 2.0.3.5
C:\WINDOWS\system32\ssa3d30.ocx 3.0.2.3
C:\WINDOWS\system32\SSTree.ocx 1.0.4.1
C:\WINDOWS\system32\Vspell32.ocx 2.1.0.1001
C:\WINDOWS\system32\wmpdxm.dll 10.0.0.3802
C:\WINDOWS\system32\XceedZip.dll 4.0.3.13
C:\WINDOWS\system32\MTrayX.OCX 1.0.0.9
---------------------------------

Running Programs (64 total):
[System Process]
System
smss.exe
csrss.exe
winlogon.exe
services.exe
lsass.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
CCPROXY.EXE
CCSETMGR.EXE
ISSVC.exe
SNDSrvc.exe
SPBBCSvc.exe
CCEVTMGR.EXE
spoolsv.exe
acsd.exe
AluSchedulerSvc.exe
MDM.EXE
NAVAPSVC.EXE
snmp.exe
WRSSSDK.exe
symlcsvc.exe
wdfmgr.exe
wanmpsvc.exe
SymWSC.exe
explorer.exe
alg.exe
hkcmd.exe
realsched.exe
hpztsb10.exe
CCAPP.EXE
SpySweeper.exe
jusched.exe
MWSOEMON.EXE
hpwuSchd2.exe
hphmon06.exe
qttask.exe
aolsoftware.exe
ViewMgr.exe
AskDS.exe
msmsgs.exe
Weather.exe
msnmsgr.exe
ctfmon.exe
YPager.exe
PlaxoHelper.exe
aoltray.exe
hpqtra08.exe
Updates from HP.exe
WindowsSearch.exe
WindowsSearchIndexer.exe
KBD.exe
ALCXMNTR.EXE
hpsysdrv.exe
ptools12.exe
waol.exe
shellmon.exe
aolwbspd.exe
companion.exe
BPSSI1.exe

Startup Programs
HotKeysCmds C:\WINDOWS\system32\hkcmd.exe
HPBootOp "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
LSBWatcher c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
TkBellExe "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
HPDJ Taskbar Utility C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
ccApp "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
SpySweeper "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
SunJavaUpdateSched C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
MyWebSearch Email Plugin C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
Symantec NetDriver Monitor C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
HP Software Update C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
HPHmon06 C:\WINDOWS\system32\hphmon06.exe
QuickTime Task "C:\Program Files\QuickTime\qttask.exe" -atboottime
HostManager C:\Program Files\Common Files\AOL\1143747494\ee\AOLSoftware.exe
ViewMgr C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
AskDS C:\Program Files\Ask\Ask Desktop Search\AskDS.exe -s
desktop.ini Startup Group



Error Log.txt

r AOL
Module: LoadFolder
Description: Object variable or With block variable not set
Number: 91
Source: BPSPowerTools120
Version: 12.0.37



April 28, 2006 12:16 AM
The following error occurred:
App: PowerTools for AOL
Module: VerifyFolders
Description: Object variable or With block variable not set
Number: 91
Source: BPSPowerTools120
Version: 12.0.37



April 28, 2006 12:16 AM
The following error occurred:
App: PowerTools for AOL
Module: LoadIEFavorites
Description: Element not found
Number: 35601
Source: SSNodes
Version: 12.0.37



April 28, 2006 12:16 AM
The following error occurred:
App: PowerTools for AOL
Module: LoadIEFavorites
Description: Object variable or With block variable not set
Number: 91
Source: BPSPowerTools120
Version: 12.0.37



April 28, 2006 09:45 AM
The following error occurred:
App: PowerTools for AOL
Module: UpdateFrequents
Description: File not found
Number: 53
Source: BPSPowerTools120
Version: 12.0.37




April 29, 2006 01:19 PM
The following error occurred:
App: PowerTools for AOL
Module: SavePTToolbar
Description: Object already loaded
Number: 360
Source: BPSPowerTools120
Version: 12.0.37

[Carole]

bobby4u2 said:

I was On Just AOL and the Cursor still Disappeared

This shows the problem is not caused by PowerTools.

[bobby4u2]

GAbby said:

Does anyone else have the problem when typing in a chatroom or IM all of sudden the typing stops and you have to click in the box to get it going again?

Yes Even In the address Bar I was told AOL Has 38 Viruses And a Virus scan will not dect

[BPSTBear]

bobby4u2 said:

GAbby said:

Does anyone else have the problem when typing in a chatroom or IM all of sudden the typing stops and you have to click in the box to get it going again?

Yes Even In the address Bar I was told AOL Has 38 Viruses And a Virus scan will not dect

To scan for Viruses if your Anti Virus is not picking anything up and you feel you may have Viruses try going here and scanning your system.....this is a free online Virus Scan:

housecall.trendmicro.com/ Click on House Call to scan your computer and also you will need to click on the letter drive of your hard drive which is usually C:.

BPS TBear :-)

[ecriverratsback]

To BPS Support Staff : For what it's worth, these issues do not occur in a Private Room ... It may help you find the patch required.

[Adele]

:-/Yes, gabby i have the same problem .

[jeromy]

Adele said:

:-/Yes, gabby i have the same problem .

This problem occurs with plain AOL because the advertisements change in the room. When the new image appears it steals the cursor.
This isn't not something we can fix.
Visit Keyword: TELL US and let them know there is an issue.


Locking thread.