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Post by LAR on Jul 20, 2007 7:59:05 GMT -5
I know that BPS Software has closed, but I am wondering if someone monitoring this site can tell me how I can reinstall WR to a new computer. My daughter's computer died, and I want to reinstall WR into her new computer. Do I need a new registration #? My Serial # is 1487155927. Please help
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Post by jeromy on Jul 22, 2007 15:33:15 GMT -5
LAR,
I'm requesting your replacement number now. I also don't know what is needed to verify your purchase of WR so I might ask for more information later.
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Post by LAR on Jul 23, 2007 21:24:28 GMT -5
Thank you so much, just let me know what you need and I will be happy to supply it.
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Post by jeromy on Jul 28, 2007 9:31:28 GMT -5
I haven't receive any replies to the email I sent on 07/22 yet. Once I do, I'll post back to here immediately.  |
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Post by LAR on Jul 28, 2007 14:04:13 GMT -5
Thanks, I will keep checking back.
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Post by jeromy on Jul 28, 2007 23:48:11 GMT -5
Just received a reply today.
In order to verify your purchase I would need either your full name -OR- your preferred email address.
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Post by LAR on Jul 29, 2007 12:18:57 GMT -5
email address <email removed> in case you need it, my registration # when I paid was 554718017. If possible, please delete this reply with my email address when you are done, or tell me how I can. Thanks.
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Post by lar on Jul 29, 2007 12:33:52 GMT -5
The above email was the one I used for pay-pal. The one I used to regiser was <email removed>. which is my old email address. Sorry if this is confusing. They are both me though.
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Post by jeromy on Jul 31, 2007 1:02:55 GMT -5
If possible, please delete this reply with my email address when you are done, or tell me how I can. Thanks. Thank you for posting your email address! I've resubmitted the request with that information and hopefully we'll get your replacement number soon. I've also taken your email addresses out of each post. |
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Post by LAR on Aug 5, 2007 19:50:11 GMT -5
Thank you. You can send the info to my email address if you don't want to post it here.
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Post by jeromy on Aug 6, 2007 15:34:58 GMT -5
No worries, the number is tied to your specific machine, no one else can use it.
554718017
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Post by LAR on Aug 7, 2007 12:24:44 GMT -5
#554718017 is the registration I already have. What #'s do I use to install to her new computer, as her old computer is dead. Please let me know. Thanks.
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Post by jeromy on Aug 9, 2007 17:17:14 GMT -5
Your right, when I requested the replacement number he must have misunderstood the request.
Is the serial number from the new machine: 1487155927?
If not, I need that number to request the correct registration number for you.
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Post by LAR on Aug 10, 2007 8:06:03 GMT -5
I have not installed it into the the machine yet, because I wanted to know what numbers I have to use. The serial # and registration # are from the computer that died. Do I have to install it first in order to obtain a serial # and then get a new registration #. Please let me know. I am leaving for vacation tomorrow, so I may not be able to get on line to check this forum until I get back.
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Post by jeromy on Aug 10, 2007 15:05:24 GMT -5
LAR,
Yes, you won't be able to receive new numbers until you install Watch Right on the new computer.
Watch Right's serial number for each machine is based off the hard drives serial number. So I can't get you a working WR number until you give me the "Serial Number" on the trial screen of Watch Right.
If you can get that for me before you leave on vacation I'll try to get a working number for you before you return.
Have a great AND RELAXING vacation. Where ya going?
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