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Post by irishfest on Apr 17, 2006 19:12:41 GMT -5
I have had a copy of Watch Right on our family computer for some time.
The serial number is 1687175102.
The registration number is 820983887.
It has been wonderful in that we have 6 children using the computer.
My reason for contacting you is that recently the system has not been picking up all of the IM activity that the kids have been doing.
I downloaded the version 2002.0.77 last month.
The kids now use AIM Triton. I think that is a new version.
I have downloaded and installed the latest version of Watch Right.
I know that the kids have been “talking” on AIM but when I check later, there is no record of the session.
The enabled service is “Monitor All” for AOL and AIM Screen Names.
Is there something else I need to set up in order to capture all of the IM’ing like we used to be able to do?
Thanks for your help!
Pat Russell
BPS SysInfo Report
Processor:
Number Of Processors - 1
Processor Benchmark - 1679
Video:
Horizontal Resolution - 1280 pixels
Vertical Resolution - 1024 pixels
Color Depth - 32 bits per pixel (True Color)
Memory (RAM and Free Hard Drive Space):
Percent of Memory in use - 78 % used
Total Physical Memory - 261 MB
Free Physical Memory - 55.12 MB
C:\ - 26017 MB free
E:\ - 3500 MB free
Scan\Defrag\Temp Files:
Last Scandisk - 0 days ago
Last Defrag - 0 days ago
Windows Temp Directory Contains 3 files.
Versions:
--------------Applications-------------------
Windows 5.1.2600
Internet Explorer 6.0.2900
America Online .
AIM .
PowerTools Pro 12 0.0
PowerTools Pro 11 0.0
PowerTools Pro 10 0.0
PowerTools Pro 9 0.0
PowerTools 8 0.0
PowerTools LE1 0.0
PowerTools LE2 0.0
PT Tray 0.0
Addbook Import Stub 0.0
Watch Right 2002.0.0.77
IM Frame 0.0
BPS SysInfo 1.0.52
--------------VB Runtime Files-------------------
C:\WINDOWS\system32\MSVBVM60.dll 6.0.96.90
C:\WINDOWS\system32\OLEAut32.dll 5.1.2600.2180
C:\WINDOWS\system32\OLEPro32.dll 5.1.2600.2180
C:\WINDOWS\system32\AsycFilt.dll 5.1.2600.2180
C:\WINDOWS\system32\stdOLE2.tlb 3.50.5014.0
C:\WINDOWS\system32\MSVCRT.dll 7.0.2600.2180
C:\WINDOWS\system32\MSVCRT40.dll 5.1.2600.2180
C:\WINDOWS\system32\RICHED32.dll 5.1.2600.0
--------------DB Runtime Files-------------------
0.0
C:\WINDOWS\system32\VB5DB.dll 0.0
C:\WINDOWS\system32\VBAJet32.dll 6.0.1.9431
C:\WINDOWS\system32\EXPSRV.dll 6.0.72.9589
C:\WINDOWS\system32\MSRD2X35.dll 0.0
C:\WINDOWS\system32\MSREPL35.dll 0.0
C:\WINDOWS\system32\MSJet35.dll 0.0
C:\WINDOWS\system32\MSJTer35.dll 0.0
C:\WINDOWS\system32\MSJInt35.dll 0.0
C:\WINDOWS\system32\MSVCIRT.dll 7.0.2600.2180
--------------DW Runtime Files-------------------
C:\WINDOWS\system32\Dwsbc36.ocx 7.0.0.2
C:\WINDOWS\system32\Dwshk36.ocx 7.1.0.4
C:\WINDOWS\system32\dwspy36.dll 7.1.0.0
--------------App Runtime Files-------------------
0.0
C:\WINDOWS\system32\VSFLEX7L.OCX 7.0.0.78
C:\WINDOWS\system32\Vsflex7d.ocx 0.0
0.0
0.0
C:\WINDOWS\system32\BPSInj36.dll 0.0
0.0
C:\WINDOWS\system32\RICHTX32.OCX 6.0.88.4
C:\WINDOWS\system32\MSCOMCTL.OCX 6.1.95.45
0.0
0.0
C:\WINDOWS\system32\ssa3d30.ocx 3.0.2.3
0.0
0.0
C:\WINDOWS\system32\wmpdxm.dll 10.0.0.3646
C:\WINDOWS\system32\XceedZip.dll 4.0.3.13
0.0
---------------------------------
Running Programs (34 total):
[System Process]
System
smss.exe
csrss.exe
winlogon.exe
services.exe
lsass.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
explorer.exe
spoolsv.exe
avgcc.exe
gnotify.exe
jusched.exe
realsched.exe
wrexec.exe
DesktopWeather.exe
wrmont.exe
Ymsgr_tray.exe
avgamsvr.exe
avgupsvc.exe
awhost32.exe
CTSVCCDA.EXE
mdm.exe
svchost.exe
wdfmgr.exe
alg.exe
OUTLOOK.EXE
WINWORD.EXE
firefox.exe
BPSSI1.exe
Startup Programs
AVG7_CC C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
{0228e555-4f9c-4e35-a3ec-b109a192b4c2} C:\Program Files\Google\Gmail Notifier\gnotify.exe
SunJavaUpdateSched C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
TkBellExe "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
wrexec wrexec.exe
desktop.ini Startup Group
Error Log.txt
initialized
Number: 92
Source: wrmont
Version: 2002.0.77
March 29, 2006 05:13 PM
The following error occurred:
App: wrmont
Module: CloseIM
Description: Object required
Number: 424
Source: wrmont
Version: 2002.0.77
March 29, 2006 05:13 PM
The following error occurred:
App: wrmont
Module: CloseIM
Description: For loop not initialized
Number: 92
Source: wrmont
Version: 2002.0.77
March 30, 2006 09:26 PM
The following error occurred:
App: wrmont
Module: CloseIM
Description: Object required
Number: 424
Source: wrmont
Version: 2002.0.77
March 30, 2006 09:26 PM
The following error occurred:
App: wrmont
Module: CloseIM
Description: For loop not initialized
Number: 92
Source: wrmont
Version: 2002.0.77
March 30, 2006 09:26 PM
The following error occurred:
App: wrmont
Module: CloseIM
Description: Object required
Number: 424
Source: wrmont
Version: 2002.0.77
March 30, 2006 09:26 PM
The following error occurred:
App: wrmont
Module: CloseIM
Description: For loop not initialized
Number: 92
Source: wrmont
Version: 2002.0.77
April 13, 2006 08:56 AM
The following error occurred:
App: wrmont
Module: CloseIM
Description: Permission denied
Number: 70
Source: wrmont
Version: 2002.0.77
April 13, 2006 12:31 PM
The following error occurred:
App: wrmont
Module: CloseIM
Description: Object required
Number: 424
Source: wrmont
Version: 2002.0.77
April 13, 2006 12:31 PM
The following error occurred:
App: wrmont
Module: CloseIM
Description: For loop not initialized
Number: 92
Source: wrmont
Version: 2002.0.77
April 13, 2006 12:31 PM
The following error occurred:
App: wrmont
Module: CloseIM
Description: Object required
Number: 424
Source: wrmont
Version: 2002.0.77
April 13, 2006 12:31 PM
The following error occurred:
App: wrmont
Module: CloseIM
Description: For loop not initialized
Number: 92
Source: wrmont
Version: 2002.0.77
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Post by jeromy on Apr 18, 2006 22:11:44 GMT -5
You are missing some components required by WatchRight to operate. Simply reinstall WatchRight this should solve the problem. In addition, I notice you're also using WeatherBug, this program has been known to cause random issues with our programs for months. I'd suggest turning that program off when you wish to use WatchRight's monitoring service. I personally use WeatherWatcher from www.singerscreations.com (which is free) without any problems or conflicts with our software. Let me know if the reinstallation fixed the problem. |
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Post by irishfest1 on Apr 22, 2006 7:01:38 GMT -5
I reinstalled with the most current version.
I have re-set the program.
I have uninstalled the weather program.
After re-setting, the program does not even pic up the screen name of the user on my computer. It monitors nothing.
Is AIM that insidious that it can defeat the Watch Right Program?
Is there something else that you can recommend that I do to get Watch Right working?
Thanks - below is my new system information..
BPS SysInfo Report
Processor:
Number Of Processors - 1
Processor Benchmark - 1739
Video:
Horizontal Resolution - 1280 pixels
Vertical Resolution - 1024 pixels
Color Depth - 32 bits per pixel (True Color)
Memory (RAM and Free Hard Drive Space):
Percent of Memory in use - 70 % used
Total Physical Memory - 261 MB
Free Physical Memory - 76.32 MB
C:\ - 26202 MB free
E:\ - 3497 MB free
Scan\Defrag\Temp Files:
Last Scandisk - 0 days ago
Last Defrag - 0 days ago
Windows Temp Directory Contains 4 files.
Versions:
--------------Applications-------------------
Windows 5.1.2600
Internet Explorer 6.0.2900
America Online .
AIM .
PowerTools Pro 12 0.0
PowerTools Pro 11 0.0
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Post by BPSTBear on Apr 22, 2006 20:16:45 GMT -5
I reinstalled with the most current version. I have re-set the program. I have uninstalled the weather program. After re-setting, the program does not even pic up the screen name of the user on my computer. It monitors nothing. Is AIM that insidious that it can defeat the Watch Right Program? Is there something else that you can recommend that I do to get Watch Right working? Thanks - below is my new system information.. BPS SysInfo Report Processor: Number Of Processors - 1 Processor Benchmark - 1739 Video: Horizontal Resolution - 1280 pixels Vertical Resolution - 1024 pixels Color Depth - 32 bits per pixel (True Color) Memory (RAM and Free Hard Drive Space): Percent of Memory in use - 70 % used Total Physical Memory - 261 MB Free Physical Memory - 76.32 MB C:\ - 26202 MB free E:\ - 3497 MB free Scan\Defrag\Temp Files: Last Scandisk - 0 days ago Last Defrag - 0 days ago Windows Temp Directory Contains 4 files. Versions: --------------Applications------------------- Windows 5.1.2600 Internet Explorer 6.0.2900 America Online . AIM . PowerTools Pro 12 0.0 PowerTools Pro 11 0.0 Only part of your system info posted to the board, can you try doing that again so we can take a look at the whole System info....thank you :-) BPS TBear |
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Post by irishfest1 on Apr 23, 2006 12:56:08 GMT -5
This should be the whole thing....Thanks!
Pat
BPS SysInfo Report
Processor:
Number Of Processors - 1
Processor Benchmark - 1449
Video:
Horizontal Resolution - 1280 pixels
Vertical Resolution - 1024 pixels
Color Depth - 32 bits per pixel (True Color)
Memory (RAM and Free Hard Drive Space):
Percent of Memory in use - 71 % used
Total Physical Memory - 261 MB
Free Physical Memory - 74.816 MB
C:\ - 25953 MB free
E:\ - 3423 MB free
Scan\Defrag\Temp Files:
Last Scandisk - 0 days ago
Last Defrag - 0 days ago
Windows Temp Directory Contains 4 files.
Versions:
--------------Applications-------------------
Windows 5.1.2600
Internet Explorer 6.0.2900
America Online .
AIM .
PowerTools Pro 12 0.0
PowerTools Pro 11 0.0
PowerTools Pro 10 0.0
PowerTools Pro 9 0.0
PowerTools 8 0.0
PowerTools LE1 0.0
PowerTools LE2 0.0
PT Tray 0.0
Addbook Import Stub 0.0
Watch Right 2002.0.0.77
IM Frame 0.0
BPS SysInfo 1.0.52
--------------VB Runtime Files-------------------
C:\WINDOWS\system32\MSVBVM60.dll 6.0.96.90
C:\WINDOWS\system32\OLEAut32.dll 5.1.2600.2180
C:\WINDOWS\system32\OLEPro32.dll 5.1.2600.2180
C:\WINDOWS\system32\AsycFilt.dll 5.1.2600.2180
C:\WINDOWS\system32\stdOLE2.tlb 3.50.5014.0
C:\WINDOWS\system32\MSVCRT.dll 7.0.2600.2180
C:\WINDOWS\system32\MSVCRT40.dll 5.1.2600.2180
C:\WINDOWS\system32\RICHED32.dll 5.1.2600.0
--------------DB Runtime Files-------------------
0.0
C:\WINDOWS\system32\VB5DB.dll 0.0
C:\WINDOWS\system32\VBAJet32.dll 6.0.1.9431
C:\WINDOWS\system32\EXPSRV.dll 6.0.72.9589
C:\WINDOWS\system32\MSRD2X35.dll 0.0
C:\WINDOWS\system32\MSREPL35.dll 0.0
C:\WINDOWS\system32\MSJet35.dll 0.0
C:\WINDOWS\system32\MSJTer35.dll 0.0
C:\WINDOWS\system32\MSJInt35.dll 0.0
C:\WINDOWS\system32\MSVCIRT.dll 7.0.2600.2180
--------------DW Runtime Files-------------------
C:\WINDOWS\system32\Dwsbc36.ocx 7.0.0.2
C:\WINDOWS\system32\Dwshk36.ocx 7.1.0.4
C:\WINDOWS\system32\dwspy36.dll 7.1.0.0
--------------App Runtime Files-------------------
0.0
C:\WINDOWS\system32\VSFLEX7L.OCX 7.0.0.78
C:\WINDOWS\system32\Vsflex7d.ocx 0.0
0.0
0.0
C:\WINDOWS\system32\BPSInj36.dll 0.0
0.0
C:\WINDOWS\system32\RICHTX32.OCX 6.0.88.4
C:\WINDOWS\system32\MSCOMCTL.OCX 6.1.95.45
0.0
0.0
C:\WINDOWS\system32\ssa3d30.ocx 3.0.2.3
0.0
0.0
C:\WINDOWS\system32\wmpdxm.dll 10.0.0.3646
C:\WINDOWS\system32\XceedZip.dll 4.0.3.13
0.0
---------------------------------
Running Programs (33 total):
[System Process]
System
smss.exe
csrss.exe
winlogon.exe
services.exe
lsass.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
explorer.exe
spoolsv.exe
avgcc.exe
gnotify.exe
jusched.exe
realsched.exe
wrexec.exe
wrmont.exe
Ymsgr_tray.exe
avgamsvr.exe
avgupsvc.exe
awhost32.exe
CTSVCCDA.EXE
mdm.exe
svchost.exe
wdfmgr.exe
alg.exe
firefox.exe
OUTLOOK.EXE
WINWORD.EXE
BPSSI1.exe
Startup Programs
AVG7_CC C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
{0228e555-4f9c-4e35-a3ec-b109a192b4c2} C:\Program Files\Google\Gmail Notifier\gnotify.exe
SunJavaUpdateSched C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
TkBellExe "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
wrexec wrexec.exe
desktop.ini Startup Group
Error Log.txt
initialized
Number: 92
Source: wrmont
Version: 2002.0.77
March 29, 2006 05:13 PM
The following error occurred:
App: wrmont
Module: CloseIM
Description: Object required
Number: 424
Source: wrmont
Version: 2002.0.77
March 29, 2006 05:13 PM
The following error occurred:
App: wrmont
Module: CloseIM
Description: For loop not initialized
Number: 92
Source: wrmont
Version: 2002.0.77
March 30, 2006 09:26 PM
The following error occurred:
App: wrmont
Module: CloseIM
Description: Object required
Number: 424
Source: wrmont
Version: 2002.0.77
March 30, 2006 09:26 PM
The following error occurred:
App: wrmont
Module: CloseIM
Description: For loop not initialized
Number: 92
Source: wrmont
Version: 2002.0.77
March 30, 2006 09:26 PM
The following error occurred:
App: wrmont
Module: CloseIM
Description: Object required
Number: 424
Source: wrmont
Version: 2002.0.77
March 30, 2006 09:26 PM
The following error occurred:
App: wrmont
Module: CloseIM
Description: For loop not initialized
Number: 92
Source: wrmont
Version: 2002.0.77
April 13, 2006 08:56 AM
The following error occurred:
App: wrmont
Module: CloseIM
Description: Permission denied
Number: 70
Source: wrmont
Version: 2002.0.77
April 13, 2006 12:31 PM
The following error occurred:
App: wrmont
Module: CloseIM
Description: Object required
Number: 424
Source: wrmont
Version: 2002.0.77
April 13, 2006 12:31 PM
The following error occurred:
App: wrmont
Module: CloseIM
Description: For loop not initialized
Number: 92
Source: wrmont
Version: 2002.0.77
April 13, 2006 12:31 PM
The following error occurred:
App: wrmont
Module: CloseIM
Description: Object required
Number: 424
Source: wrmont
Version: 2002.0.77
April 13, 2006 12:31 PM
The following error occurred:
App: wrmont
Module: CloseIM
Description: For loop not initialized
Number: 92
Source: wrmont
Version: 2002.0.77
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Post by jeromy on Apr 23, 2006 15:23:49 GMT -5
What version of AIM are you using? That information didn't appear in the system information report.
Launch AIM, click on HELP > About AOL Instant Messenger.
Also, are you using any other AIM Add-on programs (like DeadAIM)?
WatchRight can't monitor AIM when another program is logging AIM conversations as well.
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Post by irishfest1 on Apr 23, 2006 19:22:28 GMT -5
It is AIM Version 1.0.4
Here is my system info again from the clipboard....
BPS SysInfo Report
Processor:
Number Of Processors - 1
Processor Benchmark - 1699
Video:
Horizontal Resolution - 1280 pixels
Vertical Resolution - 1024 pixels
Color Depth - 32 bits per pixel (True Color)
Memory (RAM and Free Hard Drive Space):
Percent of Memory in use - 70 % used
Total Physical Memory - 261 MB
Free Physical Memory - 76.932 MB
C:\ - 25956 MB free
E:\ - 3422 MB free
Scan\Defrag\Temp Files:
Last Scandisk - 0 days ago
Last Defrag - 0 days ago
Windows Temp Directory Contains 4 files.
Versions:
--------------Applications-------------------
Windows 5.1.2600
Internet Explorer 6.0.2900
America Online .
AIM .
PowerTools Pro 12 0.0
PowerTools Pro 11 0.0
PowerTools Pro 10 0.0
PowerTools Pro 9 0.0
PowerTools 8 0.0
PowerTools LE1 0.0
PowerTools LE2 0.0
PT Tray 0.0
Addbook Import Stub 0.0
Watch Right 2002.0.0.77
IM Frame 0.0
BPS SysInfo 1.0.52
--------------VB Runtime Files-------------------
C:\WINDOWS\system32\MSVBVM60.dll 6.0.96.90
C:\WINDOWS\system32\OLEAut32.dll 5.1.2600.2180
C:\WINDOWS\system32\OLEPro32.dll 5.1.2600.2180
C:\WINDOWS\system32\AsycFilt.dll 5.1.2600.2180
C:\WINDOWS\system32\stdOLE2.tlb 3.50.5014.0
C:\WINDOWS\system32\MSVCRT.dll 7.0.2600.2180
C:\WINDOWS\system32\MSVCRT40.dll 5.1.2600.2180
C:\WINDOWS\system32\RICHED32.dll 5.1.2600.0
--------------DB Runtime Files-------------------
0.0
C:\WINDOWS\system32\VB5DB.dll 0.0
C:\WINDOWS\system32\VBAJet32.dll 6.0.1.9431
C:\WINDOWS\system32\EXPSRV.dll 6.0.72.9589
C:\WINDOWS\system32\MSRD2X35.dll 0.0
C:\WINDOWS\system32\MSREPL35.dll 0.0
C:\WINDOWS\system32\MSJet35.dll 0.0
C:\WINDOWS\system32\MSJTer35.dll 0.0
C:\WINDOWS\system32\MSJInt35.dll 0.0
C:\WINDOWS\system32\MSVCIRT.dll 7.0.2600.2180
--------------DW Runtime Files-------------------
C:\WINDOWS\system32\Dwsbc36.ocx 7.0.0.2
C:\WINDOWS\system32\Dwshk36.ocx 7.1.0.4
C:\WINDOWS\system32\dwspy36.dll 7.1.0.0
--------------App Runtime Files-------------------
0.0
C:\WINDOWS\system32\VSFLEX7L.OCX 7.0.0.78
C:\WINDOWS\system32\Vsflex7d.ocx 0.0
0.0
0.0
C:\WINDOWS\system32\BPSInj36.dll 0.0
0.0
C:\WINDOWS\system32\RICHTX32.OCX 6.0.88.4
C:\WINDOWS\system32\MSCOMCTL.OCX 6.1.95.45
0.0
0.0
C:\WINDOWS\system32\ssa3d30.ocx 3.0.2.3
0.0
0.0
C:\WINDOWS\system32\wmpdxm.dll 10.0.0.3646
C:\WINDOWS\system32\XceedZip.dll 4.0.3.13
0.0
---------------------------------
Running Programs (33 total):
[System Process]
System
smss.exe
csrss.exe
winlogon.exe
services.exe
lsass.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
explorer.exe
spoolsv.exe
avgcc.exe
gnotify.exe
jusched.exe
realsched.exe
wrexec.exe
wrmont.exe
Ymsgr_tray.exe
avgamsvr.exe
avgupsvc.exe
awhost32.exe
CTSVCCDA.EXE
mdm.exe
svchost.exe
wdfmgr.exe
alg.exe
firefox.exe
aolsoftware.exe
aim6.exe
BPSSI1.exe
Startup Programs
AVG7_CC C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
{0228e555-4f9c-4e35-a3ec-b109a192b4c2} C:\Program Files\Google\Gmail Notifier\gnotify.exe
SunJavaUpdateSched C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
TkBellExe "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
wrexec wrexec.exe
desktop.ini Startup Group
Error Log.txt
t required
Number: 424
Source: wrmont
Version: 2002.0.77
March 29, 2006 05:13 PM
The following error occurred:
App: wrmont
Module: CloseIM
Description: For loop not initialized
Number: 92
Source: wrmont
Version: 2002.0.77
March 30, 2006 09:26 PM
The following error occurred:
App: wrmont
Module: CloseIM
Description: Object required
Number: 424
Source: wrmont
Version: 2002.0.77
March 30, 2006 09:26 PM
The following error occurred:
App: wrmont
Module: CloseIM
Description: For loop not initialized
Number: 92
Source: wrmont
Version: 2002.0.77
March 30, 2006 09:26 PM
The following error occurred:
App: wrmont
Module: CloseIM
Description: Object required
Number: 424
Source: wrmont
Version: 2002.0.77
March 30, 2006 09:26 PM
The following error occurred:
App: wrmont
Module: CloseIM
Description: For loop not initialized
Number: 92
Source: wrmont
Version: 2002.0.77
April 13, 2006 08:56 AM
The following error occurred:
App: wrmont
Module: CloseIM
Description: Permission denied
Number: 70
Source: wrmont
Version: 2002.0.77
April 13, 2006 12:31 PM
The following error occurred:
App: wrmont
Module: CloseIM
Description: Object required
Number: 424
Source: wrmont
Version: 2002.0.77
April 13, 2006 12:31 PM
The following error occurred:
App: wrmont
Module: CloseIM
Description: For loop not initialized
Number: 92
Source: wrmont
Version: 2002.0.77
April 13, 2006 12:31 PM
The following error occurred:
App: wrmont
Module: CloseIM
Description: Object required
Number: 424
Source: wrmont
Version: 2002.0.77
April 13, 2006 12:31 PM
The following error occurred:
App: wrmont
Module: CloseIM
Description: For loop not initialized
Number: 92
Source: wrmont
Version: 2002.0.77
April 23, 2006 05:35 PM
The following error occurred:
App: wrmont
Module: LockZip
Description: Permission denied
Number: 70
Source: wrmont
Version: 2002.0.77
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Post by jeromy on Apr 23, 2006 22:21:05 GMT -5
Pat, You are missing some components of WatchRight, could you please reinstall the latest version from www.bpssoft.com and let us know if you continue to have logging issues. Thank you! |
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Post by irishfest1 on Apr 25, 2006 19:13:01 GMT -5
Thanks for your replies but still no monitoring at all.
I have used Spybot to immunize and get rid of different virus problems - could that be the problem? I' grasping here because I've used SpyBot for a couple of years with no problem.
The change seemed to come when the kids started using AOL Triton for their IM'ing.
Any other suggestions??
Thanks....Pat
Here is my system info again:
BPS SysInfo Report
Processor:
Number Of Processors - 1
Processor Benchmark - 1679
Video:
Horizontal Resolution - 1280 pixels
Vertical Resolution - 1024 pixels
Color Depth - 32 bits per pixel (True Color)
Memory (RAM and Free Hard Drive Space):
Percent of Memory in use - 72 % used
Total Physical Memory - 261 MB
Free Physical Memory - 72.168 MB
C:\ - 25906 MB free
E:\ - 3419 MB free
Scan\Defrag\Temp Files:
Last Scandisk - 0 days ago
Last Defrag - 0 days ago
Windows Temp Directory Contains 4 files.
Versions:
--------------Applications-------------------
Windows 5.1.2600
Internet Explorer 6.0.2900
America Online .
AIM .
PowerTools Pro 12 0.0
PowerTools Pro 11 0.0
PowerTools Pro 10 0.0
PowerTools Pro 9 0.0
PowerTools 8 0.0
PowerTools LE1 0.0
PowerTools LE2 0.0
PT Tray 0.0
Addbook Import Stub 0.0
Watch Right 2002.0.0.77
IM Frame 0.0
BPS SysInfo 1.0.52
--------------VB Runtime Files-------------------
C:\WINDOWS\system32\MSVBVM60.dll 6.0.96.90
C:\WINDOWS\system32\OLEAut32.dll 5.1.2600.2180
C:\WINDOWS\system32\OLEPro32.dll 5.1.2600.2180
C:\WINDOWS\system32\AsycFilt.dll 5.1.2600.2180
C:\WINDOWS\system32\stdOLE2.tlb 3.50.5014.0
C:\WINDOWS\system32\MSVCRT.dll 7.0.2600.2180
C:\WINDOWS\system32\MSVCRT40.dll 5.1.2600.2180
C:\WINDOWS\system32\RICHED32.dll 5.1.2600.0
--------------DB Runtime Files-------------------
0.0
C:\WINDOWS\system32\VB5DB.dll 0.0
C:\WINDOWS\system32\VBAJet32.dll 6.0.1.9431
C:\WINDOWS\system32\EXPSRV.dll 6.0.72.9589
C:\WINDOWS\system32\MSRD2X35.dll 0.0
C:\WINDOWS\system32\MSREPL35.dll 0.0
C:\WINDOWS\system32\MSJet35.dll 0.0
C:\WINDOWS\system32\MSJTer35.dll 0.0
C:\WINDOWS\system32\MSJInt35.dll 0.0
C:\WINDOWS\system32\MSVCIRT.dll 7.0.2600.2180
--------------DW Runtime Files-------------------
C:\WINDOWS\system32\Dwsbc36.ocx 7.0.0.2
C:\WINDOWS\system32\Dwshk36.ocx 7.1.0.4
C:\WINDOWS\system32\dwspy36.dll 7.1.0.0
--------------App Runtime Files-------------------
0.0
C:\WINDOWS\system32\VSFLEX7L.OCX 7.0.0.78
C:\WINDOWS\system32\Vsflex7d.ocx 0.0
0.0
0.0
C:\WINDOWS\system32\BPSInj36.dll 0.0
0.0
C:\WINDOWS\system32\RICHTX32.OCX 6.0.88.4
C:\WINDOWS\system32\MSCOMCTL.OCX 6.1.95.45
0.0
0.0
C:\WINDOWS\system32\ssa3d30.ocx 3.0.2.3
0.0
0.0
C:\WINDOWS\system32\wmpdxm.dll 10.0.0.3646
C:\WINDOWS\system32\XceedZip.dll 4.0.3.13
0.0
---------------------------------
Running Programs (31 total):
[System Process]
System
smss.exe
csrss.exe
winlogon.exe
services.exe
lsass.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
explorer.exe
spoolsv.exe
avgcc.exe
gnotify.exe
avgamsvr.exe
avgupsvc.exe
awhost32.exe
CTSVCCDA.EXE
mdm.exe
svchost.exe
wdfmgr.exe
alg.exe
realsched.exe
aolsoftware.exe
aim6.exe
wrexec.exe
wrmont.exe
firefox.exe
BPSSI1.exe
Startup Programs
AVG7_CC C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
{0228e555-4f9c-4e35-a3ec-b109a192b4c2} C:\Program Files\Google\Gmail Notifier\gnotify.exe
TkBellExe "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
wrexec wrexec.exe
desktop.ini Startup Group
Error Log.txt
t required
Number: 424
Source: wrmont
Version: 2002.0.77
March 29, 2006 05:13 PM
The following error occurred:
App: wrmont
Module: CloseIM
Description: For loop not initialized
Number: 92
Source: wrmont
Version: 2002.0.77
March 30, 2006 09:26 PM
The following error occurred:
App: wrmont
Module: CloseIM
Description: Object required
Number: 424
Source: wrmont
Version: 2002.0.77
March 30, 2006 09:26 PM
The following error occurred:
App: wrmont
Module: CloseIM
Description: For loop not initialized
Number: 92
Source: wrmont
Version: 2002.0.77
March 30, 2006 09:26 PM
The following error occurred:
App: wrmont
Module: CloseIM
Description: Object required
Number: 424
Source: wrmont
Version: 2002.0.77
March 30, 2006 09:26 PM
The following error occurred:
App: wrmont
Module: CloseIM
Description: For loop not initialized
Number: 92
Source: wrmont
Version: 2002.0.77
April 13, 2006 08:56 AM
The following error occurred:
App: wrmont
Module: CloseIM
Description: Permission denied
Number: 70
Source: wrmont
Version: 2002.0.77
April 13, 2006 12:31 PM
The following error occurred:
App: wrmont
Module: CloseIM
Description: Object required
Number: 424
Source: wrmont
Version: 2002.0.77
April 13, 2006 12:31 PM
The following error occurred:
App: wrmont
Module: CloseIM
Description: For loop not initialized
Number: 92
Source: wrmont
Version: 2002.0.77
April 13, 2006 12:31 PM
The following error occurred:
App: wrmont
Module: CloseIM
Description: Object required
Number: 424
Source: wrmont
Version: 2002.0.77
April 13, 2006 12:31 PM
The following error occurred:
App: wrmont
Module: CloseIM
Description: For loop not initialized
Number: 92
Source: wrmont
Version: 2002.0.77
April 23, 2006 05:35 PM
The following error occurred:
App: wrmont
Module: LockZip
Description: Permission denied
Number: 70
Source: wrmont
Version: 2002.0.77
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Post by BPSTBear on Apr 26, 2006 9:07:30 GMT -5
Thanks for your replies but still no monitoring at all. I have used Spybot to immunize and get rid of different virus problems - could that be the problem? I' grasping here because I've used SpyBot for a couple of years with no problem. The change seemed to come when the kids started using AOL Triton for their IM'ing. Any other suggestions?? Thanks....Pat Spybot is an excellent program and won't be bothering WR at all. The question I have is are you using any other Spyware Remover. And I do see what may constantly be removing your files is AOL Safetly and Security. You need to have that allow WR. Here are the directions for doing that and please let us also know if you are using any other Spyware Removal Programs. Please let us know if this has corrected your problem. Thanks :-) 1. Open AOL Safety and Security 2. Click on the arrow next to "Spyware Protection" This should display links titled: Allowed Items / Blocked Items 3. Click on "Blocked Items" 4. Locate "WatchRight" in this list, click on the scan date and click on "Restore". -- The next time you run a scan make certain you place "WatchRight" on the Allow button, then select Apply. To confirm this selection, click on the "Allowed Items" link -- WatchRight should be listed. BPS TBear :-) |
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Post by irishfest1 on Apr 26, 2006 19:45:47 GMT -5
I am not using any spyware removal program other than SpyBot. Sometimes I'll run Ad-aware but not often.
I can't find AOL Safety & Security in any of the AIM pull downs or tabs. We do not use AOL as an internet service provider so the only AOL that I think is on the computer is the AIM Triton.
Could you please walk me through finding and modifying the AOL Safety & Security? Thank you!
Pat
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Post by BPSTBear on Apr 28, 2006 20:27:39 GMT -5
I am not using any spyware removal program other than SpyBot. Sometimes I'll run Ad-aware but not often. I can't find AOL Safety & Security in any of the AIM pull downs or tabs. We do not use AOL as an internet service provider so the only AOL that I think is on the computer is the AIM Triton. Could you please walk me through finding and modifying the AOL Safety & Security? Thank you! Pat Lets try this, go into your Control Panel of the computer, then click on Add/Remove Programs, see if you find AOL Safety and Security in there, if you see it there click on it to remove it, then it looks like you may have to install WR again as something is deleting your files and I believe this is whats doing it. Let me know if this helps. If this doesn't work, please let me know what Anti-Virus Program you are using. BPS TBear |
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Post by lousco on Apr 29, 2006 13:03:45 GMT -5
Cannot seem to find where to put this reply. Please move it to where it belongs. Sorry to say the problem was not resolved in the manner I stated. It reverted back. Final chapter, someone suggested I do a system restore back to a time when the fonts were working OK. I restored back to Feb 28 and everything is REALLY working right now. I set a new restoration point and updated Windows. I am all set now. Thanks  |
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Post by irishfest1 on Apr 29, 2006 15:51:13 GMT -5
The anti virus program I'm using on the computer is the AVG free edition.
When I looked in "Add or Remove Programs" the only thing in there for AOL is the AOL uninstaller and within that is only AIM so I did not remove that.
I did note that WR did pick up 3 new IM conversations two days ago and I'm not sure if my kids used IM since then - it's been a little busy around here with all the kids activities!
I'll continue to watch that and maybe now WR is picking up the IMing again. I'll let you know.
Would it help for me to uninstall and re-install WR again?
Thanks for your help.
Pat
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Post by BPSTBear on Apr 29, 2006 20:09:40 GMT -5
The anti virus program I'm using on the computer is the AVG free edition. When I looked in "Add or Remove Programs" the only thing in there for AOL is the AOL uninstaller and within that is only AIM so I did not remove that. I did note that WR did pick up 3 new IM conversations two days ago and I'm not sure if my kids used IM since then - it's been a little busy around here with all the kids activities! I'll continue to watch that and maybe now WR is picking up the IMing again. I'll let you know. Would it help for me to uninstall and re-install WR again? Thanks for your help. Pat I know you have Posted your System Info many times already but can you post it again and I will let you know if you need to install it again? Thank you, and keep us posted if it continues to monitor. And by the way, AVG is great so that won't be hurtin WR. :-) BPS TBear :-) |
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