PT blocks my IM's

[chetp12]

PT tells me most people in my buddy list are not on line when I attemtp to IM them, but I know they are. As soon as I exit PT, I can send an IM. What setting do I have to change to fix this? It only happens on one of my computers

[Carole]

Please post your BPS system information following these steps:

1. Click the Windows "Start" button.

2. Click your mouse on "All Programs" to get a list of all installed programs on your system.

3. Click your mouse on the "BPS SoftWare" program group.

4. Click on "BPS System Info" and wait for the window to load completely.

5. Once fully loaded, click the "Copy to Clipboard" button on the "BPS System Info" window (nothing will happen visibly -- please do not copy anything else to the Windows Clipboard until finished.)

6. Click the "Reply" button in this thread, right click in the message body, and then select "Paste" from the menu. This will paste your complete system info in your post.

7. Click the "Post Message" button.

[LindaW1956]

Mine is doing the exact same thing.....

BPS SysInfo Report

Processor:
Number Of Processors - 1
Processor Benchmark - 2188

Video:
Horizontal Resolution - 960 pixels
Vertical Resolution - 600 pixels
Color Depth - 32 bits per pixel (True Color)

Memory (RAM and Free Hard Drive Space):
Percent of Memory in use - 69 % used
Total Physical Memory - 457 MB
Free Physical Memory - 138.564 MB
C:\ - 94150 MB free
D:\ - 539 MB free

Scan\Defrag\Temp Files:
Last Scandisk - 0 days ago
Last Defrag - 0 days ago
Windows Temp Directory Contains 18 files.

Versions:
--------------Applications-------------------

Windows 5.1.2600
Internet Explorer 6.0.2900
America Online 9.0.4184.5324 US
AIM 5.9.6089.0
PowerTools Pro 12 12.0.0.38
PowerTools Pro 11 0.0
PowerTools Pro 10 0.0
PowerTools Pro 9 0.0
PowerTools 8 0.0
PowerTools LE1 0.0
PowerTools LE2 0.0
PT Tray 0.0
Addbook Import Stub 0.0
Watch Right 0.0
IM Frame 2.6.0.98
BPS SysInfo 1.0.52

--------------VB Runtime Files-------------------

C:\WINDOWS\system32\MSVBVM60.dll 6.0.96.90
C:\WINDOWS\system32\OLEAut32.dll 5.1.2600.2180
C:\WINDOWS\system32\OLEPro32.dll 5.1.2600.2180
C:\WINDOWS\system32\AsycFilt.dll 5.1.2600.2180
C:\WINDOWS\system32\stdOLE2.tlb 3.50.5014.0
C:\WINDOWS\system32\MSVCRT.dll 7.0.2600.2180
C:\WINDOWS\system32\MSVCRT40.dll 5.1.2600.2180
C:\WINDOWS\system32\RICHED32.dll 5.1.2600.0

--------------DB Runtime Files-------------------

C:\Program Files\IMFrame\DAO350.DLL 3.51.1608.0
C:\WINDOWS\system32\VB5DB.dll 6.0.81.69
C:\WINDOWS\system32\VBAJet32.dll 6.0.1.9431
C:\WINDOWS\system32\EXPSRV.dll 6.0.72.9589
C:\WINDOWS\system32\MSRD2X35.dll 3.51.623.0
C:\WINDOWS\system32\MSREPL35.dll 3.51.2404.0
C:\WINDOWS\system32\MSJet35.dll 3.51.2723.0
C:\WINDOWS\system32\MSJTer35.dll 3.51.623.0
C:\WINDOWS\system32\MSJInt35.dll 3.51.623.0
C:\WINDOWS\system32\MSVCIRT.dll 7.0.2600.2180

--------------DW Runtime Files-------------------

C:\WINDOWS\system32\Dwsbc36.ocx 7.0.0.2
C:\WINDOWS\system32\Dwshk36.ocx 7.1.0.4
C:\WINDOWS\system32\dwspy36.dll 7.1.0.0

--------------App Runtime Files-------------------

C:\WINDOWS\system32\ActBar2.ocx 2.5.0.102
C:\WINDOWS\system32\Vsflex7d.ocx 7.0.0.78
C:\WINDOWS\system32\Vsflex7d.ocx 7.0.0.78
C:\WINDOWS\system32\BlueBtn.ocx 1.0.0.44
C:\WINDOWS\system32\BPSTer2.ocx 2.0.0.25
C:\WINDOWS\system32\BPSInj36.dll 1.23.0.10
C:\WINDOWS\system32\DCal.dll 1.4.4.5
C:\WINDOWS\system32\RichTx32.ocx 6.0.88.4
C:\WINDOWS\system32\MSCOMCTL.OCX 6.1.97.82
C:\WINDOWS\system32\ssscrl30.ocx 3.0.2.5
C:\WINDOWS\system32\sstabs2.ocx 2.0.3.5
C:\WINDOWS\system32\ssa3d30.ocx 3.0.2.3
C:\WINDOWS\system32\SSTree.ocx 1.0.4.1
C:\WINDOWS\system32\Vspell32.ocx 2.1.0.1001
C:\WINDOWS\system32\wmpdxm.dll 10.0.0.3646
C:\WINDOWS\system32\XceedZip.dll 4.0.3.13
C:\WINDOWS\system32\MTrayX.OCX 1.0.0.9
---------------------------------

Running Programs (31 total):
[System Process]
System
smss.exe
csrss.exe
winlogon.exe
services.exe
lsass.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
explorer.exe
spoolsv.exe
HPBootOp.exe
avgcc.exe
waol.exe
AOLacsd.exe
aoltsmon.exe
avgamsvr.exe
aoltpspd.exe
avgupsvc.exe
nvsvc32.exe
svchost.exe
wdfmgr.exe
WLService.exe
WUSB54GSC.exe
alg.exe
shellmon.exe
ptools12.exe
BPSSI1.exe

Startup Programs
HPBootOp "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
AVG7_CC C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
NvCplDaemon RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
desktop.ini Startup Group

HELP

[jeromy]

This:

PT tells me most people in my buddy list are not on line when I attemtp to IM them

Sounds more like an AOL window than PowerTools.
Have you tried checking out Keyword: PRIVACY SETTINGS yet?

PowerTools can't prevent YOU from sending IMs, but it can prevent IMs from people you don't wish to receive them from; PowerTools Ignore feature.
You can view this by clicking on the CHAT+ toolbar button > Ignore List. The Ignore window lists those ignored in Chat, IMs, or both.

On a side note, if you're using AOLs "show friendly names in buddy list" feature -- PowerTools will not be able to send the IM.
Go to Keyword: FILTERING AND VIEWING SETTINGS (or Keyword: BUDDY LIST PREFERENCES > Filtering & Viewing tab) and make certain this option is not checked.