The spell check does not work with IMs

[Michael]

I tried to do the upgrade, but AOL says I have the latest 9.0 security version

Michael

[Carole]

Michael said:

I tried to do the upgrade, but AOL says I have the latest 9.0 security version

What AOL reports is that you already have the latest version (9.0), but without taking the build number into account. You should still download and install it to have the latest build (revision.)

[Michael]

just downloaded again as Carole suggest. It (spell check) does not work in IM's

[Carole]

Michael said:

just downloaded again as Carole suggest. It (spell check) does not work in IM's

Could you please post your updated BPS system information?

[Michael]

I had more problems with the recent download and reverted back to saved copy. In most recent download, IM's wnet wacky after first or second message receipt. I did confirm that teh spell check still did not work.

BPS SysInfo Report

Processor:
Number Of Processors - 2
Processor Benchmark - 375

Video:
Horizontal Resolution - 1024 pixels
Vertical Resolution - 768 pixels
Color Depth - 16 bits per pixel (High Color)

Memory (RAM and Free Hard Drive Space):
Percent of Memory in use - 60 % used
Total Physical Memory - 1047 MB
Free Physical Memory - 418.504 MB
C:\ - 25263 MB free
D:\ - 1477 MB free

Scan\Defrag\Temp Files:
Last Scandisk - 0 days ago
Last Defrag - 0 days ago
Windows Temp Directory Contains 186 files.

Versions:
--------------Applications-------------------

Windows 5.1.2600
Internet Explorer 6.0.2900
America Online 9.0.4184.2340 US
AIM 5.9.3690.0
PowerTools Pro 12 12.0.0.37
PowerTools Pro 11 0.0
PowerTools Pro 10 0.0
PowerTools Pro 9 0.0
PowerTools 8 0.0
PowerTools LE1 0.0
PowerTools LE2 0.0
PT Tray 0.0
Addbook Import Stub 0.0
Watch Right 0.0
IM Frame 0.0
BPS SysInfo 1.0.52

--------------VB Runtime Files-------------------

C:\WINDOWS\system32\MSVBVM60.dll 6.0.96.90
C:\WINDOWS\system32\OLEAut32.dll 5.1.2600.2180
C:\WINDOWS\system32\OLEPro32.dll 5.1.2600.2180
C:\WINDOWS\system32\AsycFilt.dll 5.1.2600.2180
C:\WINDOWS\system32\stdOLE2.tlb 3.50.5014.0
C:\WINDOWS\system32\MSVCRT.dll 7.0.2600.2180
C:\WINDOWS\system32\MSVCRT40.dll 5.1.2600.2180
C:\WINDOWS\system32\RICHED32.dll 5.1.2600.0

--------------DB Runtime Files-------------------

C:\Program Files\America Online 9.0e\POWERTOOLS 12\DAO350.DLL 0.0
C:\WINDOWS\system32\VB5DB.dll 6.0.81.69
C:\WINDOWS\system32\VBAJet32.dll 6.0.1.9431
C:\WINDOWS\system32\EXPSRV.dll 6.0.72.9589
C:\WINDOWS\system32\MSRD2X35.dll 3.51.623.0
C:\WINDOWS\system32\MSREPL35.dll 3.51.2404.0
C:\WINDOWS\system32\MSJet35.dll 3.51.2723.0
C:\WINDOWS\system32\MSJTer35.dll 3.51.623.0
C:\WINDOWS\system32\MSJInt35.dll 3.51.623.0
C:\WINDOWS\system32\MSVCIRT.dll 7.0.2600.2180

--------------DW Runtime Files-------------------

C:\WINDOWS\system32\Dwsbc36.ocx 7.0.0.2
C:\WINDOWS\system32\Dwshk36.ocx 7.1.0.4
C:\WINDOWS\system32\dwspy36.dll 7.1.0.0

--------------App Runtime Files-------------------

C:\WINDOWS\system32\ActBar2.ocx 2.5.0.102
C:\WINDOWS\system32\Vsflex7d.ocx 7.0.0.78
C:\WINDOWS\system32\Vsflex7d.ocx 7.0.0.78
C:\WINDOWS\system32\BlueBtn.ocx 1.0.0.44
C:\WINDOWS\system32\BPSTer2.ocx 2.0.0.25
C:\WINDOWS\system32\BPSInj36.dll 1.23.0.10
C:\WINDOWS\system32\DCal.dll 1.4.4.5
C:\WINDOWS\system32\Richtx32.ocx 6.0.88.4
C:\WINDOWS\system32\MSCOMCTL.OCX 6.1.95.45
C:\WINDOWS\system32\ssscrl30.ocx 3.0.2.5
C:\WINDOWS\system32\sstabs2.ocx 2.0.3.5
C:\WINDOWS\system32\ssa3d30.ocx 3.0.2.3
C:\WINDOWS\system32\SSTree.ocx 1.0.4.1
C:\WINDOWS\system32\Vspell32.ocx 2.1.0.1001
C:\WINDOWS\system32\wmpdxm.dll 9.0.0.3250
C:\WINDOWS\system32\XceedZip.dll 4.0.3.13
C:\WINDOWS\system32\MTrayX.OCX 1.0.0.9
---------------------------------

Running Programs (83 total):
[System Process]
System
smss.exe
csrss.exe
winlogon.exe
services.exe
lsass.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
CCSETMGR.EXE
CCEVTMGR.EXE
SNDSrvc.exe
symlcsvc.exe
spoolsv.exe
AOLacsd.exe
aoltsmon.exe
AluSchedulerSvc.exe
aoltpspd.exe
svchost.exe
btwdins.exe
mdm.exe
NAVAPSVC.EXE
NPFMNTOR.EXE
NSCSRVCE.EXE
nvsvc32.exe
omniServ.exe
OPXPApp.exe
explorer.exe
SAVScan.exe
svchost.exe
wdfmgr.exe
wanmpsvc.exe
hpwuSchd2.exe
JupitCo.exe
realsched.exe
tgcmd.exe
LVComS.exe
kbd.exe
iTunesHelper.exe
issch.exe
hpsysdrv.exe
DVDTray.exe
CCAPP.EXE
rundll32.exe
CFD.exe
iPodService.exe
ALCXMNTR.EXE
alg.exe
ctfmon.exe
Weather.exe
NoAds.exe
ACCAgnt.exe
BTTray.exe
DvzMsgr.exe
hpqtra08.exe
WinCinemaMgr.exe
EasyShare.exe
Kodak Software Updater.exe
wscript.exe
BackWeb-137903.exe
BTSTAC~1.EXE
AOLSP Scheduler.exe
hpqimzone.exe
hpqste08.exe
hprblog.exe
iexplore.exe
ISUSPM.exe
agent.exe
iexplore.exe
aolsoftware.exe
ptools12.exe
waol.exe
shellmon.exe
HPZipm12.exe
HPNRA.EXE
HPBOID.EXE
HPBPRO.EXE
icuii5.exe
iexplore.exe
BPSSI1.exe

Startup Programs
HP Software Update C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
USB SECURITY DEVICE CoInstaller JupitCo.exe
TkBellExe "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
tgcmd "C:\Program Files\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf
sohmhrd c:\windows\system32\uacrigs.exe
Recguard C:\WINDOWS\SMINST\RECGUARD.EXE
QuickTime Task "C:\QuickTime\qttask.exe" -atboottime
Pure Networks Port Magic "C:\PROGRA~1\PURENE~1\PORTMA~2\PortAOL.exe" -Run
nwiz nwiz.exe /install
NvCplDaemon RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
LVCOMS C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
LogitechImageStudioTray C:\Program Files\Logitech\ImageStudio\LogiTray.exe
LogitechGalleryRepair C:\Program Files\Logitech\ImageStudio\ISStart.exe
kyywci c:\windows\system32\oddqqc.exe r
KBD C:\HP\KBD\KBD.EXE
iTunesHelper "C:\Program Files\iTunes\iTunesHelper.exe"
ISUSScheduler "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
ISUSPM Startup C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
IPHSend C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
InstallShieldDelOnReboot E:\Setup.exe
hpsysdrv c:\windows\system\hpsysdrv.exe
HotKeysCmds C:\WINDOWS\System32\hkcmd.exe
HostManager C:\Program Files\Common Files\AOL\1102862576\ee\AOLSoftware.exe
DVDTray "C:\Program Files\HP DVD\Umbrella\DVDTray.exe"
ccApp "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
BluetoothAuthenticationAgent rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
BJCFD C:\Program Files\BroadJump\Client Foundation\CFD.exe
AOLDialer C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
AlcxMonitor ALCXMNTR.EXE
desktop.ini Startup Group



Error Log.txt

ed.
Number: -2147319779
Source: BPSPowerTools120
Version: 12.0.37



August 15, 2006 09:18 AM
The following error occurred:
App: PowerTools for AOL
Module: MainStartup
Description: Automation error
Library not registered.
Number: -2147319779
Source: BPSPowerTools120
Version: 12.0.37



August 15, 2006 09:59 PM
The following error occurred:
App: PowerTools for AOL
Module: MainStartup
Description: Automation error
Library not registered.
Number: -2147319779
Source: BPSPowerTools120
Version: 12.0.37



August 16, 2006 07:29 AM
The following error occurred:
App: PowerTools for AOL
Module: MainStartup
Description: Automation error
Library not registered.
Number: -2147319779
Source: BPSPowerTools120
Version: 12.0.37



August 16, 2006 07:39 AM
The following error occurred:
App: PowerTools for AOL
Module: MainStartup
Description: Automation error
Library not registered.
Number: -2147319779
Source: BPSPowerTools120
Version: 12.0.37




August 16, 2006 07:56 AM
The following error occurred:
App: PowerTools for AOL
Module: MainStartup
Description: Automation error
Library not registered.
Number: -2147319779
Source: BPSPowerTools120
Version: 12.0.37



August 16, 2006 12:03 PM
The following error occurred:
App: PowerTools for AOL
Module: CheckMailIcon
Description: Automation error
An outgoing call cannot be made since the application is dispatching an input-synchronous call.
Number: -2147417843
Source: BPSPowerTools120
Version: 12.0.37