Power Places

[gwyn]

Hi
When I click the heart.. to add to power places.. everything is disabled except add to aol favorites... do I need to reinstall PTS?
Everything else seems to work fine.. and I can access power places .. just cant add any new links.

Gwyn

[Carole]

Could you please post your BPS system information following these steps:

1. Click the Windows "Start" button.

2. Click your mouse on "All Programs" to get a list of all installed programs on your system.

3. Click your mouse on the "BPS SoftWare" program group.

4. Click on "BPS System Info" and wait for the window to load completely.

5. Once fully loaded, click the "Copy to Clipboard" button on the "BPS System Info" window (nothing will happen visibly -- please do not copy anything else to the Windows Clipboard until finished.)

6. Click the "Reply" button in this thread, right click in the message body, and then select "Paste" from the menu. This will paste your complete system info in your post.

7. Click the "Post Message" button.

[gwyn]

BPS SysInfo Report

Processor:
Number Of Processors - 1
Processor Benchmark - 2360

Video:
Horizontal Resolution - 1440 pixels
Vertical Resolution - 900 pixels
Color Depth - 32 bits per pixel (True Color)

Memory (RAM and Free Hard Drive Space):
Percent of Memory in use - 48 % used
Total Physical Memory - 1047 MB
Free Physical Memory - 541.868 MB
C:\ - 38199 MB free
D:\ - 4052 MB free
W:\ - 150680 MB free

Scan\Defrag\Temp Files:
Last Scandisk - 0 days ago
Last Defrag - 0 days ago
Windows Temp Directory Contains 3 files.

Versions:
--------------Applications-------------------

Windows 5.1.2600
Internet Explorer 6.0.2900
America Online 9.0.4184.5314 US
AIM 5.9.3861.0
PowerTools Pro 12 12.0.0.37
PowerTools Pro 11 0.0
PowerTools Pro 10 0.0
PowerTools Pro 9 0.0
PowerTools 8 0.0
PowerTools LE1 0.0
PowerTools LE2 0.0
PT Tray 0.0
Addbook Import Stub 0.0
Watch Right 0.0
IM Frame 0.0
BPS SysInfo 1.0.52

--------------VB Runtime Files-------------------

C:\WINDOWS\system32\MSVBVM60.dll 6.0.97.82
C:\WINDOWS\system32\OLEAut32.dll 5.1.2600.2180
C:\WINDOWS\system32\OLEPro32.dll 5.1.2600.2180
C:\WINDOWS\system32\AsycFilt.dll 5.1.2600.2180
C:\WINDOWS\system32\stdOLE2.tlb 3.50.5014.0
C:\WINDOWS\system32\MSVCRT.dll 7.0.2600.2180
C:\WINDOWS\system32\MSVCRT40.dll 5.1.2600.2180
C:\WINDOWS\system32\RICHED32.dll 5.1.2600.0

--------------DB Runtime Files-------------------

C:\Program Files\PowerTools 12\DAO350.DLL 3.51.1608.0
C:\WINDOWS\system32\VB5DB.dll 6.0.81.69
C:\WINDOWS\system32\VBAJet32.dll 6.0.1.9431
C:\WINDOWS\system32\EXPSRV.dll 6.0.72.9589
C:\WINDOWS\system32\MSRD2X35.dll 3.51.623.0
C:\WINDOWS\system32\MSREPL35.dll 3.51.3225.0
C:\WINDOWS\system32\MSJet35.dll 3.51.3328.0
C:\WINDOWS\system32\MSJTer35.dll 3.51.623.0
C:\WINDOWS\system32\MSJInt35.dll 3.51.623.0
C:\WINDOWS\system32\MSVCIRT.dll 7.0.2600.2180

--------------DW Runtime Files-------------------

C:\WINDOWS\system32\Dwsbc36.ocx 7.0.0.2
C:\WINDOWS\system32\Dwshk36.ocx 7.1.0.4
C:\WINDOWS\system32\dwspy36.dll 7.1.0.0

--------------App Runtime Files-------------------

C:\WINDOWS\system32\ActBar2.ocx 2.5.0.102
C:\WINDOWS\system32\Vsflex7d.ocx 7.0.0.78
C:\WINDOWS\system32\Vsflex7d.ocx 7.0.0.78
C:\WINDOWS\system32\BlueBtn.ocx 1.0.0.44
C:\WINDOWS\system32\BPSTer2.ocx 2.0.0.25
C:\WINDOWS\system32\BPSInj36.dll 1.23.0.10
C:\WINDOWS\system32\DCal.dll 1.4.4.5
C:\WINDOWS\system32\Richtx32.ocx 6.0.88.4
C:\WINDOWS\system32\MSCOMCTL.OCX 6.1.97.82
C:\WINDOWS\system32\ssscrl30.ocx 3.0.2.5
C:\WINDOWS\system32\sstabs2.ocx 2.0.3.5
C:\WINDOWS\system32\ssa3d30.ocx 3.0.2.3
C:\WINDOWS\system32\SSTree.ocx 1.0.4.1
0.0
C:\WINDOWS\system32\wmpdxm.dll 10.0.0.3646
C:\WINDOWS\system32\XceedZip.dll 4.0.3.13
C:\WINDOWS\system32\MTrayX.OCX 1.0.0.9
---------------------------------

Running Programs (56 total):
[System Process]
System
smss.exe
csrss.exe
winlogon.exe
services.exe
lsass.exe
ati2evxx.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
sdmcp.exe
spoolsv.exe
AOLacsd.exe
aoltsmon.exe
aoltpspd.exe
ewidoctrl.exe
MDM.EXE
ati2evxx.exe
PRISMXL.SYS
explorer.exe
sdhelp.exe
symlcsvc.exe
wdfmgr.exe
wwSecure.exe
PDVDServ.exe
atiptaxx.exe
jusched.exe
hpcmpmgr.exe
Memory64.exe
qttask.exe
type32.exe
point32.exe
aolsoftware.exe
msmsgs.exe
ctfmon.exe
swdoctor.exe
DXWidget.exe
DXWidget.exe
DXWidget.exe
DXWidget.exe
wscntfy.exe
alg.exe
svchost.exe
waol.exe
shellmon.exe
msimn.exe
Photoshop.exe
Adobelm_Cleanup.0001
Adobelmsvc.exe
Adobelm_Cleanup.0001
fdm.exe
ptools12.exe
BPSSI1.exe

Startup Programs
Recguard C:\WINDOWS\SMINST\RECGUARD.EXE
RemoteControl "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
ATIPTA C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
SunJavaUpdateSched C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
HP Component Manager "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
001PowerSupply C:\WINDOWS\Memory64.exe
QuickTime Task "C:\Program Files\QuickTime\qttask.exe" -atboottime
type32 "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
IntelliPoint "C:\Program Files\Microsoft IntelliPoint\point32.exe"
RealTray C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
HostManager C:\Program Files\Common Files\AOL\1129081692\ee\AOLSoftware.exe
IPHSend C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
LogonStudio "C:\Program Files\WinCustomize\LogonStudio\logonstudio.exe" /RANDOM
BootSkin Startup Jobs "C:\PROGRA~1\Stardock\WINCUS~1\BootSkin\BootSkin.exe" /StartupJobs
UserFaultCheck %systemroot%\system32\dumprep 0 -u
desktop.ini Startup Group
GT3 Calendar Startup Group
GT3 colour picker Startup Group
GT3 cpu monitor Startup Group
Live Weather II Startup Group



Error Log.txt

r AOL
Module: UpdateFrequents
Description: Element not found
Number: 35601
Source: SSNodes
Version: 12.0.37



July 19, 2006 07:01 PM
The following error occurred:
App: PowerTools for AOL
Module: UpdateFrequents
Description: Object variable or With block variable not set
Number: 91
Source: BPSPowerTools120
Version: 12.0.37



July 19, 2006 07:01 PM
The following error occurred:
App: PowerTools for AOL
Module: Tree1_NodeClick
Description: Object variable or With block variable not set
Number: 91
Source: BPSPowerTools120
Version: 12.0.37



July 19, 2006 07:24 PM
The following error occurred:
App: PowerTools for AOL
Module: MainStartup
Description: Automation error
Library not registered.
Number: -2147319779
Source: BPSPowerTools120
Version: 12.0.37



July 19, 2006 08:09 PM
The following error occurred:
App: PowerTools for AOL
Module: UpdateFrequents
Description: Element not found
Number: 35601
Source: SSNodes
Version: 12.0.37




July 19, 2006 08:09 PM
The following error occurred:
App: PowerTools for AOL
Module: UpdateFrequents
Description: Object variable or With block variable not set
Number: 91
Source: BPSPowerTools120
Version: 12.0.37

[gwyn]

::turns all sorts of shades of red::: It works fine... it was my color scheme that was graying out the options .... thanks anyway...

[Carole]

Thank for letting us know