IMs

[Karen]

Ok i used to use powertools, which i bought, but due to problems i uninstalled it, i have reinstalled it and still having problems, whenever i send an IM my font keeps going unbold. any ideas?

[Carole]

Please post your BPS System Information following these steps:

1. Click the Windows "Start" button.

2. Click your mouse on "All Programs" to get a list of all installed programs on your system.

3. Click your mouse on the "BPS SoftWare" program group.

4. Click on "BPS System Info" and wait for the window to load completely.

5. Once fully loaded, click the "Copy to Clipboard" button on the "BPS System Info" window (nothing will happen visibly -- please do not copy anything else to the Windows Clipboard until finished.)

6. Click the "Reply" button in this thread, right click in the message body, and then select "Paste" from the menu. This will paste your complete system info in your post.

7. Click the "Post Message" button.

[Karen]

BPS SysInfo Report

Processor:
Number Of Processors - 1
Processor Benchmark - 1656

Video:
Horizontal Resolution - 1024 pixels
Vertical Resolution - 768 pixels
Color Depth - 32 bits per pixel (True Color)

Memory (RAM and Free Hard Drive Space):
Percent of Memory in use - 71 % used
Total Physical Memory - 490 MB
Free Physical Memory - 139.756 MB
C:\ - 19605 MB free
D:\ - 40446 MB free

Scan\Defrag\Temp Files:
Last Scandisk - 0 days ago
Last Defrag - 0 days ago
Windows Temp Directory Contains 6 files.

Versions:
--------------Applications-------------------

Windows 5.1.2600
Internet Explorer 6.0.2900
America Online 9.0.4156.5012 gb
AIM 0.0.0.0
PowerTools Pro 12 12.0.0.37
PowerTools Pro 11 0.0
PowerTools Pro 10 0.0
PowerTools Pro 9 0.0
PowerTools 8 0.0
PowerTools LE1 0.0
PowerTools LE2 0.0
PT Tray 0.0
Addbook Import Stub 0.0
Watch Right 0.0
IM Frame 0.0
BPS SysInfo 1.0.52

--------------VB Runtime Files-------------------

C:\WINDOWS\system32\MSVBVM60.dll 6.0.96.90
C:\WINDOWS\system32\OLEAut32.dll 5.1.2600.2180
C:\WINDOWS\system32\OLEPro32.dll 5.1.2600.2180
C:\WINDOWS\system32\AsycFilt.dll 5.1.2600.2180
C:\WINDOWS\system32\stdOLE2.tlb 3.50.5014.0
C:\WINDOWS\system32\MSVCRT.dll 7.0.2600.2180
C:\WINDOWS\system32\MSVCRT40.dll 5.1.2600.2180
C:\WINDOWS\system32\RICHED32.dll 5.1.2600.0

--------------DB Runtime Files-------------------

D:\Programs\PowerTools 12\DAO350.DLL 3.51.1608.0
C:\WINDOWS\system32\VB5DB.dll 6.0.81.69
C:\WINDOWS\system32\VBAJet32.dll 6.0.1.9431
C:\WINDOWS\system32\EXPSRV.dll 6.0.72.9589
C:\WINDOWS\system32\MSRD2X35.dll 3.51.623.0
C:\WINDOWS\system32\MSREPL35.dll 3.51.2404.0
C:\WINDOWS\system32\MSJet35.dll 3.51.2723.0
C:\WINDOWS\system32\MSJTer35.dll 3.51.623.0
C:\WINDOWS\system32\MSJInt35.dll 3.51.623.0
C:\WINDOWS\system32\MSVCIRT.dll 7.0.2600.2180

--------------DW Runtime Files-------------------

C:\WINDOWS\system32\Dwsbc36.ocx 7.0.0.2
C:\WINDOWS\system32\Dwshk36.ocx 7.1.0.4
C:\WINDOWS\system32\dwspy36.dll 7.1.0.0

--------------App Runtime Files-------------------

C:\WINDOWS\system32\ActBar2.ocx 2.5.0.102
C:\WINDOWS\system32\Vsflex7d.ocx 7.0.0.78
C:\WINDOWS\system32\Vsflex7d.ocx 7.0.0.78
C:\WINDOWS\system32\BlueBtn.ocx 1.0.0.44
C:\WINDOWS\system32\BPSTer2.ocx 2.0.0.25
C:\WINDOWS\system32\BPSInj36.dll 1.23.0.10
C:\WINDOWS\system32\DCal.dll 1.4.4.5
C:\WINDOWS\system32\Richtx32.ocx 6.0.88.4
C:\WINDOWS\system32\MSCOMCTL.OCX 6.1.95.45
C:\WINDOWS\system32\ssscrl30.ocx 3.0.2.5
C:\WINDOWS\system32\sstabs2.ocx 2.0.3.5
C:\WINDOWS\system32\ssa3d30.ocx 3.0.2.3
C:\WINDOWS\system32\SSTree.ocx 1.0.4.1
0.0
C:\WINDOWS\system32\wmpdxm.dll 10.0.0.3646
C:\WINDOWS\system32\XceedZip.dll 4.0.3.13
C:\WINDOWS\system32\MTrayX.OCX 1.0.0.9
---------------------------------

Running Programs (41 total):
[System Process]
System
smss.exe
csrss.exe
winlogon.exe
services.exe
lsass.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
spoolsv.exe
AOLacsd.exe
avgamsvr.exe
avgupsvc.exe
explorer.exe
sm56hlpr.exe
jusched.exe
SOUNDMAN.EXE
avgcc.exe
qttask.exe
MsgPlus.exe
realsched.exe
avgemc.exe
rundll32.exe
eBayTBDaemon.exe
SMPSYS.EXE
BTTray.exe
svchost.exe
btwdins.exe
HidService.exe
svchost.exe
wdfmgr.exe
alg.exe
KillAOLAds.exe
waol.exe
shellmon.exe
aoltpspd.exe
LimeWire.exe
BPSSI1.exe

Startup Programs
PHIME2002ASync C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
PHIME2002A C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
SMSERIAL sm56hlpr.exe
SunJavaUpdateSched C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
SoundMan SOUNDMAN.EXE
Ulead AutoDetector v2 C:\Program Files\Common Files\Ulead Systems\AutoDetector\monitor.exe
IMJPMIG8.1 "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE /Spoil /RemAdvDef /Migration32"
EmailChecker C:\APPS\EmailChecker\ech.exe
AVG7_CC C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
QuickTime Task "C:\Program Files\QuickTime\qttask.exe" -atboottime
MessengerPlus3 "D:\Programs\MsgPlus.exe"
NeroFilterCheck C:\WINDOWS\system32\NeroCheck.exe
TkBellExe "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
AVG7_EMC C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
AVG7_RegCleaner C:\PROGRA~1\Grisoft\AVGFRE~1\avgregcl.exe /BOOT
BluetoothAuthenticationAgent rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
eBayToolbar C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
desktop.ini Startup Group

[jeromy]

For starters, lets disable some of the unnecessary programs that load with Windows. You had, at the time of your posting, 41 running processes. That's ten more than what I currently have.

Disable Unnecessary Startup Programs:

• Click on START
  
• Click on RUN
  
• Type in MSCONFiG and hit Enter
  
• Click over to the Startup tab
  
• Remove the checkmarks next to the following items:
  
  PHIME2002ASync
  PHIME2002A
  SMSERIAL
  SunJavaUpdateSched
  SoundMan
  Ulead AutoDetector
  IMJPMIG8.1
  EmailChecker C:\APPS\EmailChecker\ech.exe *Do you know what this program is?*
  QuickTime Task
  MessengerPlus3 (optional)
  NeroFilterCheck
  TkBellExe
  
  
• When finished, hit Apply > OK. Restart your computer.
  

After you restart, try sending a bold Instant Message, then close the PowerIM window. Does PowerTools remember the bold font preference now?

What happens if you change your font preference at Keyword: SETTINGS > Font/Text to bold and click on Save?