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Post by John on Apr 6, 2006 21:17:12 GMT -5
Every time I get an IM my IM window is Maximized to fit my whole AOL screen and there is nothing I can do to bring it back down to normal size. Can anyone help me?
John
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Post by John on Apr 6, 2006 21:34:43 GMT -5
Every time I get an IM my IM window is Maximized to fit my whole AOL screen and there is nothing I can do to bring it back down to normal size. Can anyone help me?
Here is my information:
BPS SysInfo Report
Processor:
Number Of Processors - 1
Processor Benchmark - 1969
Video:
Horizontal Resolution - 1024 pixels
Vertical Resolution - 768 pixels
Color Depth - 32 bits per pixel (True Color)
Memory (RAM and Free Hard Drive Space):
Percent of Memory in use - 87 % used
Total Physical Memory - 490 MB
Free Physical Memory - 59.56 MB
C:\ - 32550 MB free
Scan\Defrag\Temp Files:
Last Scandisk - 0 days ago
Last Defrag - 0 days ago
Norton Last Scandisk - 56 days ago
Norton Last Defrag - 56 days ago
Windows Temp Directory Contains 93 files.
Versions:
--------------Applications-------------------
Windows 5.1.2600
Internet Explorer 6.0.2900
America Online 9.0.4184.5301 US
AIM 9.0.4184.5301 US
PowerTools Pro 12 12.0.0.37
PowerTools Pro 11 0.0
PowerTools Pro 10 0.0
PowerTools Pro 9 0.0
PowerTools 8 0.0
PowerTools LE1 0.0
PowerTools LE2 0.0
PT Tray 0.0
Addbook Import Stub 0.0
Watch Right 0.0
IM Frame 0.0
BPS SysInfo 1.0.52
--------------VB Runtime Files-------------------
C:\WINDOWS\system32\MSVBVM60.dll 6.0.97.82
C:\WINDOWS\system32\OLEAut32.dll 5.1.2600.2180
C:\WINDOWS\system32\OLEPro32.dll 5.1.2600.2180
C:\WINDOWS\system32\AsycFilt.dll 5.1.2600.2180
C:\WINDOWS\system32\stdOLE2.tlb 3.50.5014.0
C:\WINDOWS\system32\MSVCRT.dll 7.0.2600.2180
C:\WINDOWS\system32\MSVCRT40.dll 5.1.2600.2180
C:\WINDOWS\system32\RICHED32.dll 5.1.2600.0
--------------DB Runtime Files-------------------
C:\Program Files\PowerTools 12\DAO350.DLL 3.51.1608.0
C:\WINDOWS\system32\VB5DB.dll 6.0.81.69
C:\WINDOWS\system32\VBAJet32.dll 6.0.1.9431
C:\WINDOWS\system32\EXPSRV.dll 6.0.72.9589
C:\WINDOWS\system32\MSRD2X35.dll 3.51.623.0
C:\WINDOWS\system32\MSREPL35.dll 3.51.2404.0
C:\WINDOWS\system32\MSJet35.dll 3.51.2723.0
C:\WINDOWS\system32\MSJTer35.dll 3.51.623.0
C:\WINDOWS\system32\MSJInt35.dll 3.51.623.0
C:\WINDOWS\system32\MSVCIRT.dll 7.0.2600.2180
--------------DW Runtime Files-------------------
C:\WINDOWS\system32\Dwsbc36.ocx 7.0.0.2
C:\WINDOWS\system32\Dwshk36.ocx 7.1.0.4
C:\WINDOWS\system32\dwspy36.dll 7.1.0.0
--------------App Runtime Files-------------------
C:\WINDOWS\system32\ActBar2.ocx 2.5.0.102
C:\WINDOWS\system32\Vsflex7d.ocx 7.0.0.78
C:\WINDOWS\system32\Vsflex7d.ocx 7.0.0.78
C:\WINDOWS\system32\BlueBtn.ocx 1.0.0.44
C:\WINDOWS\system32\BPSTer2.ocx 2.0.0.25
C:\WINDOWS\system32\BPSInj36.dll 1.23.0.10
C:\WINDOWS\system32\DCal.dll 1.4.4.5
C:\WINDOWS\system32\richtx32.ocx 6.0.88.4
C:\WINDOWS\system32\MSCOMCTL.OCX 6.1.95.45
C:\WINDOWS\system32\ssscrl30.ocx 3.0.2.5
C:\WINDOWS\system32\sstabs2.ocx 2.0.3.5
C:\WINDOWS\system32\ssa3d30.ocx 3.0.2.3
C:\WINDOWS\system32\SSTree.ocx 1.0.4.1
C:\WINDOWS\system32\Vspell32.ocx 2.1.0.1001
C:\WINDOWS\system32\wmpdxm.dll 10.0.0.3802
C:\WINDOWS\system32\XceedZip.dll 4.0.3.13
C:\WINDOWS\system32\MTrayX.OCX 1.0.0.9
---------------------------------
Running Programs (73 total):
[System Process]
System
smss.exe
csrss.exe
winlogon.exe
services.exe
lsass.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
ccSetMgr.exe
ccEvtMgr.exe
ccProxy.exe
SNDSrvc.exe
SPBBCSvc.exe
symlcsvc.exe
spoolsv.exe
AOLacsd.exe
aoltsmon.exe
AluSchedulerSvc.exe
aoltpspd.exe
GHOSTS~2.EXE
svchost.exe
MDM.EXE
navapsvc.exe
NPROTECT.EXE
nvsvc32.exe
omniServ.exe
tcpsvcs.exe
snmp.exe
NOPDB.EXE
svchost.exe
wdfmgr.exe
wmccds.exe
OPXPApp.exe
alg.exe
explorer.exe
ctfmon.exe
hpztsb10.exe
type32.exe
point32.exe
LVCOMSX.EXE
ccApp.exe
scureapp.exe
WebLink.exe
iTunesHelper.exe
qttask.exe
PDVDServ.exe
MWSOEMON.EXE
YPager.exe
PlaxoHelper.exe
iPodService.exe
Help.exe
msmsgs.exe
msnmsgr.exe
PDNotes.exe
tbnote.exe
agent.exe
My Desktop Post Office.exe
NSCSRVCE.EXE
iexplore.exe
iexplore.exe
iexplore.exe
realsched.exe
RealOneMessageCenter.exe
waol.exe
shellmon.exe
iexplore.exe
iexplore.exe
ptools12.exe
BPSSI1.exe
Startup Programs
HPDJ Taskbar Utility C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
type32 "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
IntelliPoint "C:\Program Files\Microsoft IntelliPoint\point32.exe"
LVCOMSX C:\WINDOWS\system32\LVCOMSX.EXE
ccApp "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
OmniPass C:\Program Files\Softex\OmniPass\scureapp.exe
WebLink C:\Program Files\Softex\Weblink\WebLink.exe /boot
iTunesHelper "C:\Program Files\iTunes\iTunesHelper.exe"
QuickTime Task "C:\Program Files\QuickTime\qttask.exe" -atboottime
TkBellExe "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
RemoteControl "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
My Web Search Bar rundll32 C:\PROGRA~1\MYWEBS~1\bar\1.bin\MWSBAR.DLL,S
MyWebSearch Email Plugin C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
Avvenu Startup Group
desktop.ini Startup Group
Motorola Share Startup Group
My Desktop Post Office Startup Group
Error Log.txt
Version: 12.0.37
March 8, 2006 08:20 AM
The following error occurred:
App: PowerTools for AOL
Module: sbc_AOLChat_DelayedEvent
Description: This item's control has been deleted
Number: 35605
Source: ListItem
Version: 12.0.37
March 8, 2006 10:10 PM
The following error occurred:
App: PowerTools for AOL
Module: sbc_AOLChat_DelayedEvent
Description: This item's control has been deleted
Number: 35605
Source: ListItem
Version: 12.0.37
March 9, 2006 11:22 PM
The following error occurred:
App: PowerTools for AOL
Module: LocateOnline
Description: Object variable or With block variable not set
Number: 91
Source: BPSPowerTools120
Version: 12.0.37
March 30, 2006 07:38 AM
The following error occurred:
App: PowerTools for AOL
Module: CheckMailIcon
Description: Automation error
An outgoing call cannot be made since the application is dispatching an input-synchronous call.
Number: -2147417843
Source: BPSPowerTools120
Version: 12.0.37
April 2, 2006 06:47 PM
The following error occurred:
App: PowerTools for AOL
Module: CheckMailIcon
Description: Automation error
An outgoing call cannot be made since the application is dispatching an input-synchronous call.
Number: -2147417843
Source: BPSPowerTools120
Version: 12.0.37
John
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Post by Carole on Apr 6, 2006 22:47:13 GMT -5
and there is nothing I can do to bring it back down to normal size. What did you try exactly to bring it back to normal size? If you haven't yet, try to click on the button to the left of the red X on the IM window itself (not the one on the AOL window.) This should restore the IM window to its normal size. |
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Post by John on Apr 7, 2006 7:30:49 GMT -5
That is the problem, there is no scroll bar to scroll up to see the button to bring it back down to normal size. It's kinda hard to explain..........
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Post by jeromy on Apr 7, 2006 18:28:51 GMT -5
John, While the PowerIM window is loaded, click on the menu "Window" (at the top of your monitor), and select "Cascade". This should positition all of your windows in an easy to reach location. You will need to rearrange your window preferences. Also, I noticed from your System Information Report that you have a particularly annoying spyware installed on your computer. This Spyware has been known to cause various logging issues within PowerTools as well as frequent lags/freezes. You should download Lavasofts Ad-Aware SE Personal and allow it to scan your computer to remove: My Web Search Bar rundll32 C:\PROGRA~1\MYWEBS~1\bar\1.bin\MWSBAR.DLL,S
MyWebSearch Email Plugin C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe Details on where you can download this free tool to remove unwanted Spyware can be found here. |
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Post by John on Apr 7, 2006 23:43:34 GMT -5
Thank you. I have noticed that it only does the max Power IM Window that I cant resize without cascading IF the S/N is not on my buddy list. IF the S/N is on my buddy list the Power IM Windows is normal size. How can I fix this problem?
John
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Post by jeromy on Apr 8, 2006 8:18:35 GMT -5
The PowerIM window remembers the last window position.
Once you set the window to the location you want, send a few IMs, then close the window.
It should revert back to the place you had it last.
If it does not, please let me know.
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Post by jwagner1 on May 3, 2006 12:01:37 GMT -5
I have the same problem with my IM window, when I reeive one it maximizes, no scroll ar to find the top to reduce it, it happens if the sn is on or not on my buddy list. I am running AOL 9.0 and Power Tools 12.0.37. It does not happen with AOL alone only with PT running.
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Post by Carole on May 3, 2006 19:32:08 GMT -5
I have the same problem with my IM window, when I reeive one it maximizes, no scroll ar to find the top to reduce it, it happens if the sn is on or not on my buddy list. I am running AOL 9.0 and Power Tools 12.0.37. It does not happen with AOL alone only with PT running. Have you tried the different suggestions posted by Rocky in the above posts? |
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Post by edwin1 on Jun 9, 2006 8:31:24 GMT -5
EdwiIf I try to bring ANY other window to the front during an IM, the IM disappears. If someone IMs me, there is no IM box at all. My only fix is to send an IM to the individual, and then I see the total IM in the box, as well as the other IMs there. BUT, I don't always know who is IMing me. This has been happening for about a week. I am on PowerTools 12.0.37, and just reinstalleed AOL 12 Security Edition.
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Post by Carole on Jun 9, 2006 11:39:41 GMT -5
EdwiIf I try to bring ANY other window to the front during an IM, the IM disappears. If someone IMs me, there is no IM box at all. My only fix is to send an IM to the individual, and then I see the total IM in the box, as well as the other IMs there. BUT, I don't always know who is IMing me. This has been happening for about a week. I am on PowerTools 12.0.37, and just reinstalleed AOL 12 Security Edition. Please start your own thread and post your system information following these steps: 1. Click the Windows "Start" button. 2. Click your mouse on "All Programs" to get a list of all installed programs on your system. 3. Click your mouse on the "BPS SoftWare" program group. 4. Click on "BPS System Info" and wait for the window to load completely. 5. Once fully loaded, click the "Copy to Clipboard" button on the "BPS System Info" window (nothing will happen visibly -- please do not copy anything else to the Windows Clipboard until finished.) 6. Click the "New Thread" button in the appropriate board and type a subject, right click in the message body, and then select "Paste" from the menu. This will paste your complete system info in your post. 7. Click the "Post Message" button. |
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