Chat Room I Entering/Leaving boxes

[DonEu]

The Entering and Leaving boxes at the bottom of my name list are always open when I go into a chat room. At one time I was able to get them closed and they stayed that way. I know how to minimize them, but they won't stay from one boot to another. I recently reloaded AOL and PT and this is the result. I have them turned off in AOL, too.

I cannot remember how to copy the system data in here. If you need it then please tell me how to get it.

Thanks.

[Carole]

Please post your BPS system information following these steps:

1. Click the Windows "Start" button.

2. Click your mouse on "All Programs" to get a list of all installed programs on your system.

3. Click your mouse on the "BPS SoftWare" program group.

4. Click on "BPS System Info" and wait for the window to load completely.

5. Once fully loaded, click the "Copy to Clipboard" button on the "BPS System Info" window (nothing will happen visibly -- please do not copy anything else to the Windows Clipboard until finished.)

6. Click the "Reply" button in this thread, right click in the message body, and then select "Paste" from the menu. This will paste your complete system info in your post.

7. Click the "Post Message" button.

[DonEu]

OK, Here is the sys info that you may need to answer my question about the entering and leaving boxes. Thanks.

BPS SysInfo Report

Processor:
Number Of Processors - 2
Processor Benchmark - 2140

Video:
Horizontal Resolution - 1024 pixels
Vertical Resolution - 768 pixels
Color Depth - 32 bits per pixel (True Color)

Memory (RAM and Free Hard Drive Space):
Percent of Memory in use - 84 % used
Total Physical Memory - 523 MB
Free Physical Memory - 82.452 MB
C:\ - 82147 MB free

Scan\Defrag\Temp Files:
Last Scandisk - 0 days ago
Last Defrag - 0 days ago
Windows Temp Directory Contains 18 files.

Versions:
--------------Applications-------------------

Windows 5.1.2600
Internet Explorer 6.0.2900
America Online 9.0.4148.5061 US
AIM 9.0.4148.5061 US
PowerTools Pro 12 12.0.0.38
PowerTools Pro 11 0.0
PowerTools Pro 10 0.0
PowerTools Pro 9 0.0
PowerTools 8 0.0
PowerTools LE1 0.0
PowerTools LE2 0.0
PT Tray 0.0
Addbook Import Stub 0.0
Watch Right 0.0
IM Frame 0.0
BPS SysInfo 1.0.52

--------------VB Runtime Files-------------------

C:\WINDOWS\system32\MSVBVM60.dll 6.0.96.90
C:\WINDOWS\system32\OLEAut32.dll 5.1.2600.2180
C:\WINDOWS\system32\OLEPro32.dll 5.1.2600.2180
C:\WINDOWS\system32\AsycFilt.dll 5.1.2600.2180
C:\WINDOWS\system32\stdOLE2.tlb 3.50.5014.0
C:\WINDOWS\system32\MSVCRT.dll 7.0.2600.2180
C:\WINDOWS\system32\MSVCRT40.dll 5.1.2600.2180
C:\WINDOWS\system32\RICHED32.dll 5.1.2600.0

--------------DB Runtime Files-------------------

C:\Program Files\PowerTools 12\DAO350.DLL 3.51.1608.0
C:\WINDOWS\system32\VB5DB.dll 6.0.81.69
C:\WINDOWS\system32\VBAJet32.dll 6.0.1.9431
C:\WINDOWS\system32\EXPSRV.dll 6.0.72.9589
C:\WINDOWS\system32\MSRD2X35.dll 3.51.623.0
C:\WINDOWS\system32\MSREPL35.dll 3.51.2404.0
C:\WINDOWS\system32\MSJet35.dll 3.51.2723.0
C:\WINDOWS\system32\MSJTer35.dll 3.51.623.0
C:\WINDOWS\system32\MSJInt35.dll 3.51.623.0
C:\WINDOWS\system32\MSVCIRT.dll 7.0.2600.2180

--------------DW Runtime Files-------------------

C:\WINDOWS\system32\Dwsbc36.ocx 7.0.0.2
C:\WINDOWS\system32\Dwshk36.ocx 7.1.0.4
C:\WINDOWS\system32\dwspy36.dll 7.1.0.0

--------------App Runtime Files-------------------

C:\WINDOWS\system32\ActBar2.ocx 2.5.0.102
C:\WINDOWS\system32\Vsflex7d.ocx 7.0.0.78
C:\WINDOWS\system32\Vsflex7d.ocx 7.0.0.78
C:\WINDOWS\system32\BlueBtn.ocx 1.0.0.44
C:\WINDOWS\system32\BPSTer2.ocx 2.0.0.25
C:\WINDOWS\system32\BPSInj36.dll 1.23.0.10
C:\WINDOWS\system32\DCal.dll 1.4.4.5
C:\WINDOWS\system32\RICHTX32.OCX 6.0.88.4
C:\WINDOWS\system32\MSCOMCTL.OCX 6.1.97.82
C:\WINDOWS\system32\ssscrl30.ocx 3.0.2.5
C:\WINDOWS\system32\sstabs2.ocx 2.0.3.5
C:\WINDOWS\system32\ssa3d30.ocx 3.0.2.3
C:\WINDOWS\system32\SSTree.ocx 1.0.4.1
0.0
C:\WINDOWS\system32\wmpdxm.dll 9.0.0.3250
C:\WINDOWS\system32\XceedZip.dll 4.0.3.13
C:\WINDOWS\system32\MTrayX.OCX 1.0.0.9
---------------------------------

Running Programs (54 total):
[System Process]
System
smss.exe
csrss.exe
winlogon.exe
services.exe
lsass.exe
ati2evxx.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
ccSvcHst.exe
AppSvc32.exe
ati2evxx.exe
spoolsv.exe
explorer.exe
acsd.exe
AluSchedulerSvc.exe
ccSvcHst.exe
ntvdm.exe
AirPlusCFG.exe
WZCSLDR2.exe
DrgToDsc.exe
SM1bg.exe
CTsvcCDA.EXE
qttask.exe
BCMSMMSG.exe
LVCOMSX.EXE
LogiTray.exe
ccApp.exe
svchost.exe
msmsgs.exe
CLI.exe
LocationFinder.exe
ViewpointService.exe
wanmpsvc.exe
aoltray.exe
FxSvr2.exe
MsPMSPSv.exe
MFNTCTL.EXE
symlcsvc.exe
alg.exe
svchost.exe
CLI.exe
CLI.exe
ViewMgr.exe
wuauclt.exe
ptools12.exe
waol.exe
shellmon.exe
aolwbspd.exe
BPSSI1.exe

Startup Programs
D-Link AirPlus XtremeG C:\Program Files\D-Link\AirPlus XtremeG\AirPlusCFG.exe
ANIWZCS2Service C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
RoxioDragToDisc "C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe"
SM1BG C:\WINDOWS\SM1BG.EXE
RealTray C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
QuickTime Task "C:\Program Files\QuickTime\qttask.exe" -atboottime
diagent "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
UpdReg C:\WINDOWS\UpdReg.EXE
BCMSMMSG BCMSMMSG.exe
LVCOMSX C:\WINDOWS\system32\LVCOMSX.EXE
LogitechVideoRepair C:\Program Files\Logitech\Video\ISStart.exe
LogitechVideoTray C:\Program Files\Logitech\Video\LogiTray.exe
ccApp "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
osCheck "C:\Program Files\Norton Internet Security\osCheck.exe"
ATICCC "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
desktop.ini Startup Group



Error Log.txt


February 27, 2007 04:44 PM
The following error occurred:
App: PowerTools for AOL
Module: SavePTToolbar
Description: Object already loaded
Number: 360
Source: BPSPowerTools120
Version: 12.0.38



February 27, 2007 06:05 PM
The following error occurred:
App: PowerTools for AOL
Module: CheckMailIcon
Description: Automation error
An outgoing call cannot be made since the application is dispatching an input-synchronous call.
Number: -2147417843
Source: BPSPowerTools120
Version: 12.0.38

[DonEu]

Are you going to suggest anything about this problem?

[jeromy]

Have you already tried to disable these features within PowerChat by clicking on the PowerTools red drill icon and uncheck Show Enter/Leaving list options?
--
You could also try to manually edit the registry to force PowerTools into hiding those windows:

Exit PowerTools
Click on START > Point to RUN (or hit the Windows key + R on your keyboard).
Type in REGEDiT and hit Enter.
Double click on the following folders:

MyComputer
HKEY_CURRENT_USER
Software
BPS SoftWare
PowerTools 12
RichChat Panes

Double click on the entry titled: Members Entering List
Change the "Yes" to "No" and click on OK.
Do the same for: Members Leaving List
Exit the Registry Editor window.
Launch PowerTools.

Do the Enter/Leaving lists still appear?

[DonEu]

I would like to send you what I get when I do the Registry as you suggest, but I can't seem to paste a PrintScreen here. What is your email address? I will send it that way.

Thanks.

[jeromy]

[e-mail]

Go ahead and shoot that SS my way.

[DonEu]

ok, it is sent..thanks.

[jeromy]

I replied -- check your mail.