Reloading everyday

[Joseph Winkler]

After I close powertools and try to reopen later powertools starts up but never actually will finish loading. The only way that I can actually make the program work is to reinstall the program. Then after I close powertools again I have to relaod again to make it work.

BPS SysInfo Report

Processor:
Number Of Processors - 1
Processor Benchmark - 1843

Video:
Horizontal Resolution - 1024 pixels
Vertical Resolution - 768 pixels
Color Depth - 32 bits per pixel (True Color)

Memory (RAM and Free Hard Drive Space):
Percent of Memory in use - 88 % used
Total Physical Memory - 515 MB
Free Physical Memory - 60.948 MB
C:\ - 65297 MB free
D:\ - 31260 MB free

Scan\Defrag\Temp Files:
Last Scandisk - 0 days ago
Last Defrag - 0 days ago
Windows Temp Directory Contains 2 files.

Versions:
--------------Applications-------------------

Windows 5.1.2600
Internet Explorer 6.0.2900
America Online 9.0.4184.5314 US
AIM 9.0.4184.5314 US
PowerTools Pro 12 12.0.0.37
PowerTools Pro 11 0.0
PowerTools Pro 10 0.0
PowerTools Pro 9 0.0
PowerTools 8 0.0
PowerTools LE1 0.0
PowerTools LE2 0.0
PT Tray 0.0
Addbook Import Stub 0.0
Watch Right 0.0
IM Frame 0.0
BPS SysInfo 1.0.52

--------------VB Runtime Files-------------------

C:\windows\system32\MSVBVM60.dll 6.0.96.90
C:\windows\system32\OLEAut32.dll 5.1.2600.2180
C:\windows\system32\OLEPro32.dll 5.1.2600.2180
C:\windows\system32\AsycFilt.dll 5.1.2600.2180
C:\windows\system32\stdOLE2.tlb 3.50.5014.0
C:\windows\system32\MSVCRT.dll 7.0.2600.2180
C:\windows\system32\MSVCRT40.dll 5.1.2600.2180
C:\windows\system32\RICHED32.dll 5.1.2600.0

--------------DB Runtime Files-------------------

C:\Program Files\PowerTools 12\DAO350.DLL 3.51.1608.0
C:\windows\system32\VB5DB.dll 6.0.81.69
C:\windows\system32\VBAJet32.dll 6.0.1.9431
C:\windows\system32\EXPSRV.dll 6.0.72.9589
C:\windows\system32\MSRD2X35.dll 3.51.623.0
C:\windows\system32\MSREPL35.dll 3.51.2404.0
C:\windows\system32\MSJet35.dll 3.51.2723.0
C:\windows\system32\MSJTer35.dll 3.51.623.0
C:\windows\system32\MSJInt35.dll 3.51.623.0
C:\windows\system32\MSVCIRT.dll 7.0.2600.2180

--------------DW Runtime Files-------------------

C:\WINDOWS\system32\Dwsbc36.ocx 7.0.0.2
C:\WINDOWS\system32\Dwshk36.ocx 7.1.0.4
C:\windows\system32\dwspy36.dll 7.1.0.0

--------------App Runtime Files-------------------

C:\WINDOWS\system32\ActBar2.ocx 2.5.0.102
C:\WINDOWS\system32\Vsflex7d.ocx 7.0.0.78
C:\windows\system32\Vsflex7d.ocx 7.0.0.78
C:\WINDOWS\system32\BlueBtn.ocx 1.0.0.44
C:\WINDOWS\system32\BPSTer2.ocx 2.0.0.25
C:\windows\system32\BPSInj36.dll 1.23.0.10
C:\WINDOWS\system32\DCal.dll 1.4.4.5
C:\WINDOWS\system32\RichTx32.ocx 6.0.88.4
C:\WINDOWS\system32\MSCOMCTL.OCX 6.1.95.45
C:\WINDOWS\system32\ssscrl30.ocx 3.0.2.5
C:\WINDOWS\system32\sstabs2.ocx 2.0.3.5
C:\WINDOWS\system32\ssa3d30.ocx 3.0.2.3
C:\WINDOWS\system32\SSTree.ocx 1.0.4.1
0.0
C:\WINDOWS\system32\wmpdxm.dll 10.0.0.3646
C:\WINDOWS\system32\XceedZip.dll 4.0.3.13
C:\WINDOWS\system32\MTrayX.OCX 1.0.0.9
---------------------------------

Running Programs (53 total):
[System Process]
System
smss.exe
csrss.exe
winlogon.exe
services.exe
lsass.exe
svchost.exe
svchost.exe
MSMPSVC.exe
MsMpEng.exe
svchost.exe
svchost.exe
svchost.exe
explorer.exe
spoolsv.exe
aolsoftware.exe
itype.exe
LVCOMSX.EXE
LogiTray.exe
hpztsb09.exe
PortAOL.exe
iTunesHelper.exe
winssnotify.exe
MSASCui.exe
EM_EXEC.EXE
msmsgs.exe
SMSystemAnalyzer.exe
FxSvr2.exe
ctfmon.exe
AOLacsd.exe
aoltsmon.exe
sqlservr.exe
aoltpspd.exe
svchost.exe
wdfmgr.exe
msfwsvc.exe
winss.exe
wmiprvse.exe
iPodService.exe
alg.exe
iTunes.exe
OUTLOOK.EXE
WINWORD.EXE
dllhost.exe
msdtc.exe
MpEng.exe
bagent.exe
realsched.exe
waol.exe
shellmon.exe
ptools12.exe
BPSSI1.exe

Startup Programs
srmclean C:\Cpqs\Scom\srmclean.exe
Logitech Utility Logi_MwX.Exe
HostManager C:\Program Files\Common Files\AOL\1143390425\ee\AOLSoftware.exe
AOLDialer C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
itype "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
Pure Networks Port Magic "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
LVCOMSX C:\WINDOWS\system32\LVCOMSX.EXE
LogitechVideoRepair C:\Program Files\Logitech\Video\ISStart.exe
LogitechVideoTray C:\Program Files\Logitech\Video\LogiTray.exe
HPDJ Taskbar Utility C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
ioloDelayModule C:\Program Files\iolo\System Mechanic 6\delay.exe
iTunesHelper "C:\Program Files\iTunes\iTunesHelper.exe"
OneCareUI "C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe"
Windows Defender "C:\Program Files\Windows Defender\MSASCui.exe" -hide
IPHSend C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
TkBellExe "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
desktop.ini Startup Group



Error Log.txt

ne of its dependencies not correctly registered: a file is missing or invalid
Number: 339
Source: BPSPowerTools120
Version: 12.0.37



August 1, 2006 08:04 AM
The following error occurred:
App: PowerTools for AOL
Module: MainStartup
Description: Component 'DWSHK36.OCX' or one of its dependencies not correctly registered: a file is missing or invalid
Number: 339
Source: BPSPowerTools120
Version: 12.0.37



August 3, 2006 09:31 AM
The following error occurred:
App: PowerTools for AOL
Module: MainStartup
Description: Component 'DWSHK36.OCX' or one of its dependencies not correctly registered: a file is missing or invalid
Number: 339
Source: BPSPowerTools120
Version: 12.0.37



August 3, 2006 09:32 AM
The following error occurred:
App: PowerTools for AOL
Module: LoadHiddenIM
Description: Component 'DWSHK36.OCX' or one of its dependencies not correctly registered: a file is missing or invalid
Number: 339
Source: BPSPowerTools120
Version: 12.0.37


August 3, 2006 09:32 AM
The following error occurred:
App: PowerTools for AOL
Module: MainStartup
Description: Component 'DWSHK36.OCX' or one of its dependencies not correctly registered: a file is missing or invalid
Number: 339
Source: BPSPowerTools120
Version: 12.0.37

[jeromy]

You previously wrote:

º Description: Component 'DWSHK36.OCX' or one of its dependencies not correctly
º registered: a file is missing or invalid

Some programs falsely identify PowerTools as Spyware.
Check your Spyware programs to see which is causing this.

My suggestion is to use the Spyware located within OneCareLive, allow it to scan your enter computer > remove anything found.
Then reinstall PowerTools and allow anything it found to "Always Ignore" those files.

You'll need to do this until you find which program is mis-identifying PowerTools.