Chat Room Problems

[SilverMoonbow]

BPS SysInfo Report

Processor:
Number Of Processors - 2
Processor Benchmark - 1500

Video:
Horizontal Resolution - 1152 pixels
Vertical Resolution - 864 pixels
Color Depth - 32 bits per pixel (True Color)

Memory (RAM and Free Hard Drive Space):
Percent of Memory in use - 33 % used
Total Physical Memory - 1570 MB
Free Physical Memory - 1037.492 MB
C:\ - 56331 MB free

Scan\Defrag\Temp Files:
Last Scandisk - 0 days ago
Last Defrag - 0 days ago
Windows Temp Directory Contains 93 files.

Versions:
--------------Applications-------------------

Windows 5.1.2600
Internet Explorer 6.0.2900
America Online 9.0.4184.2340 US
AIM 9.0.4184.2340 US
PowerTools Pro 12 12.0.0.37
PowerTools Pro 11 0.0
PowerTools Pro 10 0.0
PowerTools Pro 9 0.0
PowerTools 8 0.0
PowerTools LE1 0.0
PowerTools LE2 0.0
PT Tray 0.0
Addbook Import Stub 0.0
Watch Right 0.0
IM Frame 0.0
BPS SysInfo 1.0.52

--------------VB Runtime Files-------------------

C:\WINDOWS\system32\MSVBVM60.dll 6.0.84.95
C:\WINDOWS\system32\OLEAut32.dll 5.1.2600.2180
C:\WINDOWS\system32\OLEPro32.dll 5.1.2600.2180
C:\WINDOWS\system32\AsycFilt.dll 5.1.2600.2180
C:\WINDOWS\system32\stdOLE2.tlb 3.50.5014.0
C:\WINDOWS\system32\MSVCRT.dll 7.0.2600.2180
C:\WINDOWS\system32\MSVCRT40.dll 5.1.2600.2180
C:\WINDOWS\system32\RICHED32.dll 5.1.2600.0

--------------DB Runtime Files-------------------

C:\Program Files\PowerTools 12\DAO350.DLL 3.51.1608.0
C:\WINDOWS\system32\VB5DB.dll 6.0.81.69
C:\WINDOWS\system32\VBAJet32.dll 6.0.1.9431
C:\WINDOWS\system32\EXPSRV.dll 6.0.72.9589
C:\WINDOWS\system32\MSRD2X35.dll 3.51.623.0
C:\WINDOWS\system32\MSREPL35.dll 3.51.2404.0
C:\WINDOWS\system32\MSJet35.dll 3.51.2723.0
C:\WINDOWS\system32\MSJTer35.dll 3.51.623.0
C:\WINDOWS\system32\MSJInt35.dll 3.51.623.0
C:\WINDOWS\system32\MSVCIRT.dll 7.0.2600.2180

--------------DW Runtime Files-------------------

C:\WINDOWS\system32\Dwsbc36.ocx 7.0.0.2
C:\WINDOWS\system32\Dwshk36.ocx 7.1.0.4
C:\WINDOWS\system32\dwspy36.dll 7.1.0.0

--------------App Runtime Files-------------------

C:\WINDOWS\system32\ActBar2.ocx 2.5.0.102
C:\WINDOWS\system32\Vsflex7d.ocx 7.0.0.78
C:\WINDOWS\system32\Vsflex7d.ocx 7.0.0.78
C:\WINDOWS\system32\BlueBtn.ocx 1.0.0.44
C:\WINDOWS\system32\BPSTer2.ocx 2.0.0.25
C:\WINDOWS\system32\BPSInj36.dll 1.23.0.10
C:\WINDOWS\system32\DCal.dll 1.4.4.5
C:\WINDOWS\system32\Richtx32.ocx 6.0.88.4
C:\WINDOWS\system32\mscomctl.ocx 6.1.97.82
C:\WINDOWS\system32\ssscrl30.ocx 3.0.2.5
C:\WINDOWS\system32\sstabs2.ocx 2.0.3.5
C:\WINDOWS\system32\ssa3d30.ocx 3.0.2.3
C:\WINDOWS\system32\SSTree.ocx 1.0.4.1
C:\WINDOWS\system32\Vspell32.ocx 2.1.0.1001
C:\WINDOWS\system32\wmpdxm.dll 10.0.0.3646
C:\WINDOWS\system32\XceedZip.dll 4.0.3.13
C:\WINDOWS\system32\MTrayX.OCX 1.0.0.9
---------------------------------

Running Programs (65 total):
[System Process]
System
smss.exe
csrss.exe
winlogon.exe
services.exe
lsass.exe
ati2evxx.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
LEXBCES.EXE
spoolsv.exe
LEXPPS.EXE
explorer.exe
AOLacsd.exe
aoltsmon.exe
aolavupd.exe
ehrecvr.exe
ehSched.exe
inetinfo.exe
McShield.exe
aoltpspd.exe
MpfService.exe
oasclnt.exe
nmsrvc.exe
ehtray.exe
jusched.exe
stsystra.exe
pnroutsv.exe
DLACTRLW.EXE
aolsoftware.exe
AOLDial.exe
AOLSP Scheduler.exe
snmp.exe
svchost.exe
mcrdsvc.exe
MpfTray.exe
rundll32.exe
FreeRAM XP Pro.exe
CursorXP.exe
MMDiag.exe
PlaxoHelper.exe
DLG.exe
waol.exe
YahooWidgetEngine.exe
mim.exe
YahooWidgetEngine.exe
wmiprvse.exe
aolsoftware.exe
YahooWidgetEngine.exe
YahooWidgetEngine.exe
dllhost.exe
YahooWidgetEngine.exe
alg.exe
ehmsas.exe
mscifapp.exe
shellmon.exe
svchost.exe
svchost.exe
AOLssc.exe
ptools12.exe
BPSSI1.exe

Startup Programs
ehTray C:\WINDOWS\ehome\ehtray.exe
SunJavaUpdateSched C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
SigmatelSysTrayApp stsystra.exe
ATIPTA "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
DLA C:\WINDOWS\System32\DLA\DLACTRLW.EXE
HostManager C:\Program Files\Common Files\AOL\1142106105\ee\AOLSoftware.exe
AOLDialer C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
AOLSPScheduler C:\Program Files\Common Files\AOL\1142106105\ee\services\sscAntiSpywarePlugin\ver1_10_3_1\AOLSP Scheduler.exe
sscRun C:\Program Files\Common Files\AOL\1142106105\ee\services\sscFirewallPlugin\ver1_200_4_1\SSCRun.exe
OASClnt C:\Program Files\mcafee.com\antivirus\oasclnt.exe
EmailScan C:\Program Files\mcafee.com\antivirus\mcvsescn.exe
MPFExe C:\Program Files\mcafee.com\personal firewall\MPfTray.exe
VF0060 STISvc RunDLL32.exe V0060Pin.dll,RunDLL32EP 513
MSKDetectorExe C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
MPSExe C:\Program Files\mcafee.com\MPS\mscifapp.exe /embedding
MimBoot C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
Yahoo! Widget Engine Startup Group



Error Log.txt

a Online] = ''.
Number: 3075
Source: DAO.Database
Version: 12.0.37



May 11, 2006 12:59 AM
The following error occurred:
App: PowerTools for AOL
Module: SetRecord
Description: Object variable or With block variable not set
Number: 91
Source: BPSPowerTools120
Version: 12.0.37



May 11, 2006 12:59 AM
The following error occurred:
App: PowerTools for AOL
Module: SetRecord
Description: Syntax error in string in query expression '[America Online] = ''.
Number: 3075
Source: DAO.Database
Version: 12.0.37



May 11, 2006 12:59 AM
The following error occurred:
App: PowerTools for AOL
Module: SetRecord
Description: Object variable or With block variable not set
Number: 91
Source: BPSPowerTools120
Version: 12.0.37



May 11, 2006 12:59 AM
The following error occurred:
App: PowerTools for AOL
Module: SetRecord
Description: Syntax error in string in query expression '[America Online] = ''.
Number: 3075
Source: DAO.Database
Version: 12.0.37




May 11, 2006 12:59 AM
The following error occurred:
App: PowerTools for AOL
Module: SetRecord
Description: Object variable or With block variable not set
Number: 91
Source: BPSPowerTools120
Version: 12.0.37



May 11, 2006 12:59 AM
The following error occurred:
App: PowerTools for AOL
Module: SetRecord
Description: Syntax error in string in query expression '[America Online] = ''.
Number: 3075
Source: DAO.Database
Version: 12.0.37



May 11, 2006 12:59 AM
The following error occurred:
App: PowerTools for AOL
Module: SetRecord
Description: Object variable or With block variable not set
Number: 91
Source: BPSPowerTools120
Version: 12.0.37



May 11, 2006 08:21 AM
The following error occurred:
App: PowerTools for AOL
Module: sbc_AOL_DelayedEvent
Description: Method '~' of object '~' failed
Number: -2147467259
Source: BPSPowerTools120
Version: 12.0.37

[gary]

this sucks i can not use power tools in a chat room when will this problem be fixed anyone know??? is so email me at [e-mail]

[Carole]

AOL has made changes to the chat rooms on May 11, which affect the functioning of the PowerTools PowerChat feature.

We are aware of the problem and are currently looking into it. Any news about this will be posted on this forum and on our web site.

Locking this thread.