I.M. Frame Application Error

[melissans24]

I get an Application error when starting IM Frame. The message says: An error occured while trying to execute the following file: AIM.EXE
I've reinstalled AIM and IM Frame twice, and it still doesnt work. Please help!

BPS SysInfo Report

Processor:
Number Of Processors - 1
Processor Benchmark - 2000

Video:
Horizontal Resolution - 1280 pixels
Vertical Resolution - 1024 pixels
Color Depth - 32 bits per pixel (True Color)

Memory (RAM and Free Hard Drive Space):
Percent of Memory in use - 76 % used
Total Physical Memory - 261 MB
Free Physical Memory - 61.404 MB
C:\ - 29919 MB free

Scan\Defrag\Temp Files:
Last Scandisk - 0 days ago
Last Defrag - 0 days ago
Windows Temp Directory Contains 7 files.

Versions:
--------------Applications-------------------

Windows 5.1.2600
Internet Explorer 6.0.2800
America Online .
PowerTools Pro 12 0.0
PowerTools Pro 11 0.0
PowerTools Pro 10 0.0
PowerTools Pro 9 0.0
PowerTools 8 0.0
PowerTools LE1 0.0
PowerTools LE2 0.0
PT Tray 0.0
Addbook Import Stub 0.0
Watch Right 0.0
IM Frame 2.6.0.83
BPS SysInfo 1.0.51

--------------VB Runtime Files-------------------

C:\WINDOWS\System32\MSVBVM60.dll 6.0.92.37
C:\WINDOWS\System32\OLEAut32.dll 3.50.5016.0
C:\WINDOWS\System32\OLEPro32.dll 5.0.5014.0
C:\WINDOWS\System32\AsycFilt.dll 3.50.5014.0
C:\WINDOWS\System32\stdOLE2.tlb 3.50.5014.0
C:\WINDOWS\System32\MSVCRT.dll 7.0.2600.1106
C:\WINDOWS\System32\MSVCRT40.dll 4.2000.0.6201
C:\WINDOWS\System32\RICHED32.dll 5.1.2600.0

--------------DB Runtime Files-------------------

C:\Program Files\IMFrame\DAO350.DLL 3.51.1608.0
C:\WINDOWS\System32\VB5DB.dll 6.0.81.69
C:\WINDOWS\System32\VBAJet32.dll 6.0.1.9431
C:\WINDOWS\System32\EXPSRV.dll 6.0.72.9589
C:\WINDOWS\System32\MSRD2X35.dll 3.51.623.0
C:\WINDOWS\System32\MSREPL35.dll 3.51.2404.0
C:\WINDOWS\System32\MSJet35.dll 3.51.2723.0
C:\WINDOWS\System32\MSJTer35.dll 3.51.623.0
C:\WINDOWS\System32\MSJInt35.dll 3.51.623.0
C:\WINDOWS\System32\MSVCIRT.dll 7.0.2600.0

--------------DW Runtime Files-------------------

C:\WINDOWS\SYSTEM32\Dwsbc36.ocx 7.0.0.2
C:\WINDOWS\SYSTEM32\Dwshk36.ocx 7.1.0.4
C:\WINDOWS\System32\dwspy36.dll 7.1.0.0

--------------App Runtime Files-------------------

C:\WINDOWS\SYSTEM32\ActBar2.ocx 2.5.0.102
C:\WINDOWS\SYSTEM32\Vsflex7d.ocx 7.0.0.78
C:\WINDOWS\System32\Vsflex7d.ocx 7.0.0.78
C:\WINDOWS\SYSTEM32\Bluebtn.ocx 1.0.0.44
0.0
C:\WINDOWS\System32\BPSInj36.dll 0.0
0.0
C:\WINDOWS\System32\Richtx32.ocx 6.1.97.82
C:\WINDOWS\SYSTEM32\MSCOMCTL.OCX 6.1.95.45
C:\WINDOWS\SYSTEM32\ssscrl30.ocx 3.0.2.5
C:\WINDOWS\SYSTEM32\sstabs2.ocx 2.0.3.5
C:\WINDOWS\SYSTEM32\ssa3d30.ocx 3.0.2.3
C:\WINDOWS\System32\SSTree.ocx 1.0.2.8
C:\WINDOWS\SYSTEM32\Vspell32.ocx 2.1.0.1001
C:\WINDOWS\System32\msdxm.ocx 6.4.9.1128
0.0
0.0
---------------------------------

Running Programs (41 total):
[System Process]
System
SMSS.EXE
CSRSS.EXE
winlogon.exe
SERVICES.EXE
LSASS.EXE
SVCHOST.EXE
SVCHOST.EXE
SVCHOST.EXE
SVCHOST.EXE
spoolsv.exe
ASf*gent.exe
inetinfo.exe
InoRpc.exe
InoRT.exe
InoTask.exe
LogWatNT.exe
nvsvc32.exe
SVCHOST.EXE
WMIPRVSE.EXE
Iap.exe
explorer.exe
Realmon.exe
qttask.exe
iTunesHelper.exe
RUNDLL32.EXE
msmsgs.exe
iPodService.exe
HOTSYNC.EXE
OUTLOOK.EXE
WINWORD.EXE
IEXPLORE.EXE
IEXPLORE.EXE
IEXPLORE.EXE
EXCEL.EXE
IEXPLORE.EXE
imframe.exe
aolsoftware.exe
aim6.exe
BPSSI1.exe

Startup Programs
Realtime Monitor C:\PROGRA~1\CA\ETRUST~1\realmon.exe -s
SpySweeper "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
QuickTime Task "C:\Program Files\QuickTime\qttask.exe" -atboottime
iTunesHelper C:\Program Files\iTunes\iTunesHelper.exe
NvCplDaemon RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
nwiz nwiz.exe /install
NvMediaCenter RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
gcasServ "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
HostManager C:\Program Files\Common Files\AOL\1138643738\ee\AOLSoftware.exe
DESKTOP.INI Startup Group
HotSync Manager Startup Group
IMFrame Tray Icon Startup Group

[Carole]

This problem is caused by the anti-spyware program you are using, which mistakenly deleted necessary runtime files. Spy Sweeper is known to misidentify certain system files as spyware when they are not -- removing those misidentified files prevents other programs from running properly (such as IM Frame in your case.)

We highly recommend you use both of the FREE anti-spyware programs listed below instead of Spy Sweeper:

- Ad-Aware SE Personal
Easier to use, fast and very thorough.

- Spybot Search & Destroy
Can help rid your system of spyware Ad-Aware did not find, but less intuitive to use.

Also, you are using an outdated version of IM Frame. The latest version is 2.6.87. You can download the most recent version from our web site at www.bpssoft.com.

Make sure to uninstall or disable Spy Sweeper before reinstalling IM Frame, otherwise the necessary system files will automatically be deleted by Spy Sweeper again.

[jeromy]

Addendum:

aim6.exe

You're also using AIM Titon which is incompatible with I.M. Frame.
You'll need to continue using AIM 5.9, which can be downloaded from here.