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Post by Gerald Gilbert on Jan 4, 2006 7:40:21 GMT -5
I am a new IM frame user. The sytem requires me to enter my registration number each time I login. Currently i am on day 5 of 20.
How do i get set up so IM Frame automatically opens without me typing in the Registration #?
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Post by Carole on Jan 4, 2006 12:29:53 GMT -5
When you enter your registration number, does IM Frame confirm that it is valid after you click OK? Or does it say the number is invalid? If it does not say the number is valid, did you maybe install IM Frame on a different computer than the one it was originally purchased from? If so, you will need to request a new registration number for the computer it's installed on following these steps.
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Post by Gerald Gilbert on Jan 4, 2006 14:54:09 GMT -5
IM Frame confirms that it is valid. Just making me put it in each time i login.
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Post by jeromy on Jan 4, 2006 20:46:42 GMT -5
When you enter your IM Frame registration number check the following: Right click on the IM Frame tray icon Select IM Frame Options Click over to the Special tab. Does the program list your registration number here?
In addition to this, could you confirm that you're using AIM 5.9 (not 6.0). Launch AIM > Click on About > About AOL Instant Messenger. Please post your exact AIM version number.
IM Frame is only compatible with 5.9 or less.
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