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Post by Randall MRRKO on Sept 21, 2005 18:32:39 GMT -5
I am a registered Power Tools 12X user who is going to dump AOL and use AIM.
I downloaded the latest version of IM Frame. I went to purchase and found that there is no serial number on this product I downloaded. All I have is a single digit "0" or zero in the window. I uninstalled and dowloaded again and have the same result.
How can I purchase and/or register this product?
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Post by jeromy on Sept 22, 2005 3:05:30 GMT -5
I am a registered Power Tools 12X user who is going to dump AOL and use AIM. I downloaded the latest version of IM Frame. I went to purchase and found that there is no serial number on this product I downloaded. All I have is a single digit "0" or zero in the window. I uninstalled and dowloaded again and have the same result. How can I purchase and/or register this product? Could you please post the BPS System Information Report to these message boards so I could have a closer look at your system? Here are the directions: Click on START > Point to (All) Programs > BPS Software > BPS System Info. Once this utility loads and fills with text, click on the "Copy to Clipboard" button. In your reply post here, simply right-click and select Paste. Thank you! |
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Post by Randall MRRKO on Sept 22, 2005 18:09:54 GMT -5
Here is the system info you requested:
BPS SysInfo Report
Processor:
Number Of Processors - 1
Processor Benchmark - 1649
Video:
Horizontal Resolution - 1024 pixels
Vertical Resolution - 768 pixels
Color Depth - 32 bits per pixel (True Color)
Memory (RAM and Free Hard Drive Space):
Percent of Memory in use - 42 % used
Total Physical Memory - 523 MB
Free Physical Memory - 302.608 MB
C:\ - 46910 MB free
D:\ - 20465 MB free
Scan\Defrag\Temp Files:
Last Scandisk - 0 days ago
Last Defrag - 0 days ago
Windows Temp Directory Contains 28 files.
Versions:
--------------Applications-------------------
Windows 5.1.2600
Internet Explorer 6.0.2900
America Online 9.0.4156.5004 US
AIM 5.9.3861.0
PowerTools Pro 12 12.0.0.34
PowerTools Pro 11 0.0
PowerTools Pro 10 0.0
PowerTools Pro 9 0.0
PowerTools 8 0.0
PowerTools LE1 0.0
PowerTools LE2 0.0
PT Tray 0.0
Addbook Import Stub 0.0
Watch Right 0.0
IM Frame 2.6.0.87
BPS SysInfo 1.0.52
--------------VB Runtime Files-------------------
C:\WINDOWS\system32\MSVBVM60.dll 6.0.96.90
C:\WINDOWS\system32\OLEAut32.dll 5.1.2600.2180
C:\WINDOWS\system32\OLEPro32.dll 5.1.2600.2180
C:\WINDOWS\system32\AsycFilt.dll 5.1.2600.2180
C:\WINDOWS\system32\stdOLE2.tlb 3.50.5014.0
C:\WINDOWS\system32\MSVCRT.dll 7.0.2600.2180
C:\WINDOWS\system32\MSVCRT40.dll 5.1.2600.2180
C:\WINDOWS\system32\RICHED32.dll 5.1.2600.0
--------------DB Runtime Files-------------------
C:\Program Files\PowerTools 12\DAO350.DLL 3.51.1608.0
C:\WINDOWS\system32\VB5DB.dll 6.0.81.69
C:\WINDOWS\system32\VBAJet32.dll 6.0.1.9431
C:\WINDOWS\system32\EXPSRV.dll 6.0.72.9589
C:\WINDOWS\system32\MSRD2X35.dll 3.51.623.0
C:\WINDOWS\system32\MSREPL35.dll 3.51.2404.0
C:\WINDOWS\system32\MSJet35.dll 3.51.2723.0
C:\WINDOWS\system32\MSJTer35.dll 3.51.623.0
C:\WINDOWS\system32\MSJInt35.dll 3.51.623.0
C:\WINDOWS\system32\MSVCIRT.dll 7.0.2600.2180
--------------DW Runtime Files-------------------
C:\WINDOWS\system32\Dwsbc36.ocx 7.0.0.2
C:\WINDOWS\system32\Dwshk36.ocx 7.1.0.4
C:\WINDOWS\system32\dwspy36.dll 7.1.0.0
--------------App Runtime Files-------------------
C:\WINDOWS\system32\ActBar2.ocx 2.5.0.102
C:\WINDOWS\system32\Vsflex7d.ocx 7.0.0.78
C:\WINDOWS\system32\Vsflex7d.ocx 7.0.0.78
C:\WINDOWS\system32\BlueBtn.ocx 1.0.0.44
C:\WINDOWS\system32\BPSTer2.ocx 2.0.0.23
C:\WINDOWS\system32\BPSInj36.dll 1.23.0.10
C:\WINDOWS\system32\DCal.dll 1.4.4.5
C:\WINDOWS\system32\RichTx32.ocx 6.0.88.4
C:\WINDOWS\system32\MSCOMCTL.OCX 6.1.95.45
C:\WINDOWS\system32\ssscrl30.ocx 3.0.2.5
C:\WINDOWS\system32\sstabs2.ocx 2.0.3.5
C:\WINDOWS\system32\ssa3d30.ocx 3.0.2.3
C:\WINDOWS\system32\SSTree.ocx 1.0.4.1
C:\WINDOWS\system32\Vspell32.ocx 2.1.0.1001
C:\WINDOWS\system32\wmpdxm.dll 10.0.0.3646
C:\WINDOWS\system32\XceedZip.dll 4.0.3.13
C:\WINDOWS\system32\MTrayX.OCX 1.0.0.9
---------------------------------
Running Programs (70 total):
[System Process]
System
smss.exe
csrss.exe
winlogon.exe
services.exe
lsass.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
spoolsv.exe
explorer.exe
AOLacsd.exe
CTSVCCDA.EXE
inetinfo.exe
CTHELPER.EXE
msssrv.exe
AOLDial.exe
Mcdetect.exe
AOLSP Scheduler.exe
Imgicon.exe
PlgUni.exe
mcagent.exe
msscli.exe
McTskshd.exe
MSKAgent.exe
MpfTray.exe
iTunesHelper.exe
qttask.exe
McVSEscn.exe
hpztsb07.exe
jusched.exe
msmsgs.exe
rundll32.exe
RuLaunch.exe
EXPANDER.EXE
aim.exe
MpfService.exe
Mpf*gent.exe
msdtc.exe
aoltray.exe
MSKSrvr.exe
mcvsftsn.exe
boostkit2.exe
MemoKit2.exe
MSOFFICE.EXE
ahelp.exe
nvsvc32.exe
snmp.exe
svchost.exe
wdfmgr.exe
MsPMSPSv.exe
mqsvc.exe
mqtgsvc.exe
iPodService.exe
wmiprvse.exe
alg.exe
PCBooster.exe
waol.exe
shellmon.exe
aoltpspd.exe
ptools12.exe
mcvsshld.exe
mcvsrte.exe
McShield.exe
YPager.exe
wuauclt.exe
BPSSI1.exe
Startup Programs
NvCplDaemon RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
nwiz nwiz.exe /install
CTHelper CTHELPER.EXE
UpdReg C:\WINDOWS\Updreg.exe
CTStartup C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE /run
RealTray C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
AOLDialer C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
AOL Spyware Protection "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
Pure Networks Port Magic "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
Iomega Startup Options C:\Program Files\Iomega\Common\ImgStart.exe
Iomega Drive Icons C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
Imonitor "C:\Program Files\McAfee\QuickClean\Plguni.exe" /START
MCAgentExe c:\PROGRA~1\mcafee.com\agent\mcagent.exe
MCUpdateExe c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
_AntiSpyware c:\progra~1\mcafee\MCAFEE~2\MssCli.exe
VSOCheckTask "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
VirusScan Online "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
MSKAGENTEXE C:\PROGRA~1\McAfee\SPAMKI~1\MSKAgent.exe
MSKDetectorExe C:\PROGRA~1\McAfee\SPAMKI~1\MskDetct.exe /startup
MPFExe C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
Modem Booster
iTunesHelper C:\Program Files\iTunes\iTunesHelper.exe
QuickTime Task "C:\Program Files\QuickTime\qttask.exe" -atboottime
HPDJ Taskbar Utility C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
NeroCheck C:\WINDOWS\System32\NeroCheck.exe
MsmqIntCert regsvr32 /s mqrt.dll
SunJavaUpdateSched C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
CleanUp C:\PROGRA~1\McAfee.com\Shared\mcappins.exe /v=3 /cleanup
BoostKit Startup Group
desktop.ini Startup Group
MemoKit Startup Group
PowerReg SchedulerV2.exe Startup Group
Error Log.txt
esMenu
Description: Object variable or With block variable not set
Number: 91
Source: BPSPowerTools120
Version: 12.0.34
September 16, 2005 07:22 PM
The following error occurred:
App: PowerTools for AOL
Module: BuildFavoritesMenu
Description: Object variable or With block variable not set
Number: 91
Source: BPSPowerTools120
Version: 12.0.34
September 17, 2005 12:32 AM
The following error occurred:
App: PowerTools for AOL
Module: SetRecord
Description: Object variable or With block variable not set
Number: 91
Source: BPSPowerTools120
Version: 12.0.34
September 17, 2005 12:32 AM
The following error occurred:
App: PowerTools for AOL
Module: BuildFavoritesMenu
Description: Object variable or With block variable not set
Number: 91
Source: BPSPowerTools120
Version: 12.0.34
September 17, 2005 08:55 AM
The following error occurred:
App: PowerTools for AOL
Module: BuildFavoritesMenu
Description: Object variable or With block variable not set
Number: 91
Source: BPSPowerTools120
Version: 12.0.34
September 18, 2005 01:49 PM
The following error occurred:
App: PowerTools for AOL
Module: BuildFavoritesMenu
Description: Object variable or With block variable not set
Number: 91
Source: BPSPowerTools120
Version: 12.0.34
September 19, 2005 07:57 AM
The following error occurred:
App: PowerTools for AOL
Module: ActiveBarClick
Description: Invalid Bands collection index
Number: 2007
Source: ActiveBar2 Class
Version: 12.0.34
September 19, 2005 05:01 PM
The following error occurred:
App: PowerTools for AOL
Module: BuildFavoritesMenu
Description: Object variable or With block variable not set
Number: 91
Source: BPSPowerTools120
Version: 12.0.34
September 20, 2005 08:21 AM
The following error occurred:
App: PowerTools for AOL
Module: BuildFavoritesMenu
Description: Object variable or With block variable not set
Number: 91
Source: BPSPowerTools120
Version: 12.0.34
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Post by jeromy on Sept 22, 2005 22:34:21 GMT -5
I am a registered Power Tools 12X user who is going to dump AOL and use AIM. After you installed AIM did you enter a user name into the application? Or does it still prompt you to create a user name? |
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Post by Randall MRRKO on Sept 23, 2005 19:04:15 GMT -5
I think it asked for one, but I cannot exactly recall each step and or prompt during install. I think I was prompted during the download process for e-mail and user. I entered MRRKO as the user and my E-mail is the same.
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Post by Carole on Sept 23, 2005 21:53:18 GMT -5
But if you launch AIM now, does it show a screen name in the "ScreenName" box on the login screen, or does it still only show "<New User>" in that box instead?
Make sure there is a registered AIM screen name on the AIM login screen before installing I.M. Frame.
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Post by Randall MRRKO on Sept 24, 2005 13:30:54 GMT -5
Yes, there is a registered name on the AIM sign on window
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Post by jeromy on Sept 29, 2005 12:37:13 GMT -5
Yes, there is a registered name on the AIM sign on window Thank you for supplying this information. I'd like to apologize for the delay in getting back to you. We're trying to get in contact with the programmer to see what could be causing the 0 serial information. Unfortunately the recent hurricane activity has limited his access to the internet. Thank you for being patient, we hope to hear something soon. |
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Post by Carole on Sept 30, 2005 2:48:35 GMT -5
I just got a response today.
We have never encountered this particular problem before, as I.M. Frame's serial number actually is the user's hard drive serial number. Normally, all hard drives do have a serial number.
The programmer sent me a small program that displays the serial number of the hard drive it is run from. I would need to email this small file to you, so that you can launch it to see if a serial number is shown.
Could you please give me your email address? (you can send me a Private Message by clicking the 3rd mini-icon under my avatar on the left, if you don't want your email address displayed on the board.)
Thank you.
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Post by Randall MRRKO on Oct 1, 2005 1:54:24 GMT -5
You can E-mail me at MRRKO @aol.com
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Post by Carole on Oct 1, 2005 12:18:08 GMT -5
I have sent you the program by email. Please let us know what serial number the program displays for your hard disk.
Thank you.
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