Need my Registration number

[jenny]

I formatted my hard drive and download Watch Right but the Registration number that I have doesn't work?
And how do I find out my serial number? Please help.
Thanks,
Jen

[Carole]

jenny said:

I formatted my hard drive and download Watch Right but the Registration number that I have doesn't work?

Watch Right's registration numbers are calculated from the hard disk's serial number onto which it is installed. Reformatting a hard disk changes its serial number, which explains why your original registration number is no longer being recognized.

You will need to request a replacement registration number by following all the steps in this post:

Need a New Registration Number?

And how do I find out my serial number?

The serial number can be found on the Watch Right Welcome screen when you launch the unregistered version, or you can click the Watch Right "Help" menu then select the "About..." menu item.