Recording info AIM vs AOL Program

[sr9982]

I am computer stupid but when I kids are on AIM (not triton) I can only get Instant Messaging correct on AIM they cant get to the internet or mail or chat rooms??? If this is not true then my watch right is not logging those other sessions only IM's. It would appear if the are on AOL I get everything but not if they are on AIM. PLease help clear the waters for me

[Carole]

sr9982 said:

when I kids are on AIM (not triton) I can only get Instant Messaging correct on AIM they cant get to the internet or mail or chat rooms???

Sorry, I'm not sure I understand your question.

Watch Right can only log AOL IMs and AIM IMs (version 5.9 and Triton). It will not work to log AIM Express or any browser-based IMs, mail or chat rooms.

If this is not true then my watch right is not logging those other sessions only IM's. It would appear if the are on AOL I get everything but not if they are on AIM. PLease help clear the waters for me

If what I said above did not answer your question, please be more specific and also post your BPS system information following these steps:

1. Click the Windows "Start" button.

2. Click your mouse on "All Programs" to get a list of all installed programs on your system.

3. Click your mouse on the "BPS SoftWare" program group.

4. Click on "BPS System Info" and wait for the window to load completely.

5. Once fully loaded, click the "Copy to Clipboard" button on the "BPS System Info" window (nothing will happen visibly -- please do not copy anything else to the Windows Clipboard until finished.)

6. Click the "Reply" button in this thread, right click in the message body, and then select "Paste" from the menu. This will paste your complete system info in your post.

7. Click the "Post Message" button.

[sr9982]

my kids sign on via AOL instant messenger or through AOL.com they do not sign on through the normal AOL 9.0 program. So when I use watchright I see there are no emails, chatrooms, or internet logging noted only IM's. Will watchright only log certain items based on how my kids log on to AOL?

[sr9982]

BPS SysInfo Report

Processor:
Number Of Processors - 1
Processor Benchmark - 1829

Video:
Horizontal Resolution - 1024 pixels
Vertical Resolution - 768 pixels
Color Depth - 32 bits per pixel (True Color)

Memory (RAM and Free Hard Drive Space):
Percent of Memory in use - 64 % used
Total Physical Memory - 457 MB
Free Physical Memory - 163.144 MB
C:\ - 29056 MB free

Scan\Defrag\Temp Files:
Last Scandisk - 0 days ago
Last Defrag - 0 days ago
Windows Temp Directory Contains 2 files.

Versions:
--------------Applications-------------------

Windows 5.1.2600
Internet Explorer 6.0.2900
America Online .
AIM 5.9.6089.0
PowerTools Pro 12 0.0
PowerTools Pro 11 0.0
PowerTools Pro 10 0.0
PowerTools Pro 9 0.0
PowerTools 8 0.0
PowerTools LE1 0.0
PowerTools LE2 0.0
PT Tray 0.0
Addbook Import Stub 0.0
Watch Right 2002.0.0.79
IM Frame 0.0
BPS SysInfo 1.0.52

--------------VB Runtime Files-------------------

C:\WINDOWS\system32\MSVBVM60.dll 6.0.96.90
C:\WINDOWS\system32\OLEAut32.dll 5.1.2600.2180
C:\WINDOWS\system32\OLEPro32.dll 5.1.2600.2180
C:\WINDOWS\system32\AsycFilt.dll 5.1.2600.2180
C:\WINDOWS\system32\stdOLE2.tlb 3.50.5014.0
C:\WINDOWS\system32\MSVCRT.dll 7.0.2600.2180
C:\WINDOWS\system32\MSVCRT40.dll 5.1.2600.2180
C:\WINDOWS\system32\RICHED32.dll 5.1.2600.0

--------------DB Runtime Files-------------------

0.0
C:\WINDOWS\system32\VB5DB.dll 0.0
C:\WINDOWS\system32\VBAJet32.dll 6.0.1.9431
C:\WINDOWS\system32\EXPSRV.dll 6.0.72.9589
C:\WINDOWS\system32\MSRD2X35.dll 0.0
C:\WINDOWS\system32\MSREPL35.dll 0.0
C:\WINDOWS\system32\MSJet35.dll 0.0
C:\WINDOWS\system32\MSJTer35.dll 0.0
C:\WINDOWS\system32\MSJInt35.dll 0.0
C:\WINDOWS\system32\MSVCIRT.dll 7.0.2600.2180

--------------DW Runtime Files-------------------

C:\WINDOWS\system32\Dwsbc36.ocx 7.0.0.2
C:\WINDOWS\system32\Dwshk36.ocx 7.1.0.4
C:\WINDOWS\system32\dwspy36.dll 7.1.0.0

--------------App Runtime Files-------------------

0.0
C:\WINDOWS\system32\VSFLEX7L.OCX 7.0.0.78
C:\WINDOWS\system32\Vsflex7d.ocx 0.0
0.0
0.0
C:\WINDOWS\system32\BPSInj36.dll 0.0
0.0
C:\WINDOWS\system32\Richtx32.ocx 6.0.88.4
C:\WINDOWS\system32\MSCOMCTL.OCX 6.1.97.82
0.0
0.0
C:\WINDOWS\system32\ssa3d30.ocx 3.0.2.3
0.0
0.0
C:\WINDOWS\system32\wmpdxm.dll 9.0.0.3250
C:\WINDOWS\system32\XceedZip.dll 4.0.3.13
0.0
---------------------------------

Running Programs (37 total):
[System Process]
System
smss.exe
csrss.exe
winlogon.exe
services.exe
lsass.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
explorer.exe
spoolsv.exe
carpserv.exe
aolsoftware.exe
AOLSP Scheduler.exe
realplay.exe
iTunesHelper.exe
qttask.exe
AOLacsd.exe
aoltsmon.exe
DefWatch.exe
HPConfig.exe
aoltpspd.exe
HPWirelessMgr.exe
Rtvscan.exe
wscntfy.exe
iPodService.exe
alg.exe
svchost.exe
wuauclt.exe
aim.exe
wrexec.exe
wrmont.exe
IEXPLORE.EXE
BPSSI1.exe

Startup Programs
IMJPMIG8.1 "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
PHIME2002ASync C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
PHIME2002A C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
ATIPTA C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
CARPService carpserv.exe
Display Settings C:\Program Files\HPQ\Notebook Utilities\hptasks.exe /s
QT4HPOT C:\Program Files\HPQ\One-Touch\OneTouch.EXE
SynTPLpr C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
SynTPEnh C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
ATIModeChange Ati2mdxx.exe
Cpqset C:\Program Files\HPQ\Default Settings\cpqset.exe
AdaptecDirectCD "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
vptray C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
SunJavaUpdateSched "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
HostManager C:\Program Files\Common Files\AOL\1163005980\ee\AOLSoftware.exe
AOLDialer C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
AOL Spyware Protection "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
RealTray C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
IPHSend C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
iTunesHelper "C:\Program Files\iTunes\iTunesHelper.exe"
QuickTime Task "C:\Program Files\QuickTime\qttask.exe" -atboottime
wrexec wrexec.exe
desktop.ini Startup Group



Error Log.txt

November 8, 2006 09:17 AM
The following error occurred:
App: wrmont
Module: SaveReadMail
Description: Object variable or With block variable not set
Number: 91
Source: wrmont
Version: 2002.0.79



November 8, 2006 09:17 AM
The following error occurred:
App: wrmont
Module: SaveReadMail
Description: Object variable or With block variable not set
Number: 91
Source: wrmont
Version: 2002.0.79



November 13, 2006 06:24 PM
The following error occurred:
App: wrmont
Module: UpdateStatus
Description: Bad file name or number
Number: 52
Source: wrmont
Version: 2002.0.79



November 18, 2006 09:57 AM
The following error occurred:
App: wrmont
Module: Timer1_Timer
Description: Unable to subclass specified window
Number: 31002
Source: wrmont
Version: 2002.0.79



November 18, 2006 09:57 AM
The following error occurred:
App: wrmont
Module: Timer1_Timer
Description: Unable to subclass specified window
Number: 31002
Source: wrmont
Version: 2002.0.79



November 18, 2006 09:57 AM
The following error occurred:
App: wrmont
Module: Timer1_Timer
Description: Unable to subclass specified window
Number: 31002
Source: wrmont
Version: 2002.0.79

[jeromy]

Watch Right will monitor the following:

AOL Application: IMs, Emails, Chat rooms, and Message Boards
AIM Application: IMs (Watch Right cannot monitor AIM Express -- a web-based AIM version)
IE: Web-browsing (this does not include any web-based email forum, or places like MySpace -- that require a user ID and Password)

If your kids are using IE to check their email, then Watch Right cannot monitor that.
If they use the AOL application to check their email, then Watch Right will monitor.

I hope this helps clarify.