watchright is not working

[Michelle Hodes]

I have downloaded the new verson and it is still not working.

BPS SysInfo Report

Processor:
Number Of Processors - 2
Processor Benchmark - 1547

Video:
Horizontal Resolution - 1152 pixels
Vertical Resolution - 864 pixels
Color Depth - 32 bits per pixel (True Color)

Memory (RAM and Free Hard Drive Space):
Percent of Memory in use - 76 % used
Total Physical Memory - 260 MB
Free Physical Memory - 60.364 MB
C:\ - 40391 MB free

Scan\Defrag\Temp Files:
Last Scandisk - 0 days ago
Last Defrag - 0 days ago
Windows Temp Directory Contains 5 files.

Versions:
--------------Applications-------------------

Windows 5.1.2600
Internet Explorer 6.0.2900
America Online .
AIM 5.9.3861.0
PowerTools Pro 12 0.0
PowerTools Pro 11 0.0
PowerTools Pro 10 0.0
PowerTools Pro 9 0.0
PowerTools 8 0.0
PowerTools LE1 0.0
PowerTools LE2 0.0
PT Tray 0.0
Addbook Import Stub 0.0
Watch Right 2002.0.0.79
IM Frame 0.0
BPS SysInfo 1.0.52

--------------VB Runtime Files-------------------

C:\WINDOWS\system32\MSVBVM60.dll 6.0.96.90
C:\WINDOWS\system32\OLEAut32.dll 5.1.2600.2180
C:\WINDOWS\system32\OLEPro32.dll 5.1.2600.2180
C:\WINDOWS\system32\AsycFilt.dll 5.1.2600.2180
C:\WINDOWS\system32\stdOLE2.tlb 3.50.5014.0
C:\WINDOWS\system32\MSVCRT.dll 7.0.2600.2180
C:\WINDOWS\system32\MSVCRT40.dll 5.1.2600.2180
C:\WINDOWS\system32\RICHED32.dll 5.1.2600.0

--------------DB Runtime Files-------------------

C:\Program Files\Common Files\Microsoft Shared\DAO\DAO350.DLL 3.51.1608.0
C:\WINDOWS\system32\VB5DB.dll 6.0.81.69
C:\WINDOWS\system32\VBAJet32.dll 6.0.1.9431
C:\WINDOWS\system32\EXPSRV.dll 6.0.72.9589
C:\WINDOWS\system32\MSRD2X35.dll 3.51.623.0
C:\WINDOWS\system32\MSREPL35.dll 3.51.3225.0
C:\WINDOWS\system32\MSJet35.dll 3.51.3328.0
C:\WINDOWS\system32\MSJTer35.dll 3.51.623.0
C:\WINDOWS\system32\MSJInt35.dll 3.51.623.0
C:\WINDOWS\system32\MSVCIRT.dll 7.0.2600.2180

--------------DW Runtime Files-------------------

C:\WINDOWS\system32\DWSBC36.OCX 7.0.0.2
C:\WINDOWS\system32\DWSHK36.OCX 7.1.0.4
C:\WINDOWS\system32\dwspy36.dll 7.1.0.0

--------------App Runtime Files-------------------

0.0
C:\WINDOWS\system32\VSFLEX7L.OCX 7.0.0.78
C:\WINDOWS\system32\Vsflex7d.ocx 0.0
0.0
0.0
C:\WINDOWS\system32\BPSInj36.dll 0.0
0.0
C:\WINDOWS\system32\RICHTX32.OCX 6.0.88.4
C:\WINDOWS\system32\MSCOMCTL.OCX 6.1.97.82
0.0
C:\WINDOWS\system32\IGTabs40.ocx 4.0.1.13
C:\WINDOWS\system32\ssa3d30.ocx 3.0.2.3
0.0
0.0
C:\WINDOWS\system32\wmpdxm.dll 10.0.0.3646
C:\WINDOWS\system32\XceedZip.dll 5.0.117.0
0.0
---------------------------------

Running Programs (46 total):
[System Process]
System
smss.exe
csrss.exe
winlogon.exe
services.exe
lsass.exe
ati2evxx.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
ccSvcHst.exe
AppSvc32.exe
spoolsv.exe
ati2evxx.exe
explorer.exe
ccApp.exe
pptd40nt.exe
AluSchedulerSvc.exe
brctrcen.exe
qttask.exe
iTunesHelper.exe
M3SRCHMN.EXE
ctfmon.exe
MWSOEMON.EXE
mDNSResponder.exe
retrorun.exe
aolsoftware.exe
wdsvc.exe
svchost.exe
wdfmgr.exe
ViewpointService.exe
wuauclt.exe
ViewMgr.exe
wmiprvse.exe
iPodService.exe
alg.exe
LUCOMS~1.EXE
AUPDATE.EXE
wrexec.exe
wrmont.exe
wrexec.exe
LuCallbackProxy.exe
bpssi1.exe

Startup Programs
ccApp C:\Program Files\Common Files\Symantec Shared\ccApp.exe
SSBkgdUpdate "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
PaperPort PTD C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
IndexSearch C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
SetDefPrt C:\Program Files\Brother\Brmfl04g\BrStDvPt.exe
ControlCenter2.0 C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
QuickTime Task "C:\Program Files\QuickTime\qttask.exe" -atboottime
iTunesHelper "C:\Program Files\iTunes\iTunesHelper.exe"
My Web Search Bar Search Scope Monitor "C:\PROGRA~1\MYWEBS~1\bar\1.bin\m3SrchMn.exe" /m=2 /w
MyWebSearch Email Plugin C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
wrexec wrexec.exe
desktop.ini Startup Group

[Carole]

Michelle said:

My Web Search Bar Search Scope Monitor "C:\PROGRA~1\MYWEBS~1\bar\1.bin\m3SrchMn.exe" /m=2 /w
MyWebSearch Email Plugin C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe

Your system information indicates that you have My Web Search installed on your computer. This is a known spyware program which has caused problems with our (and other) software before. Please go to the Windows Control Panel > Add/Remove Programs > and double-click on the entry named: Smiley Central or MyWebSearch to uninstall this program.

If you are still experiencing problems after doing all the above, please post your updated system information using the BPS System Info tool again so we can look further into it.

[Michelle Hodes]

Thanks all is okay

[Carole]

Glad this fixed the problem, and thank you for the feedback

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