having trouble accessing program

[cynbyn60]

I purchased watchright online a few weeks ago and haven't been able to access my registration number or the program. I get an message that my trial has expired. Please troubleshoot this problem.

BPS SysInfo Report

Processor:
Number Of Processors - 1
Processor Benchmark - 1058

Video:
Horizontal Resolution - 1024 pixels
Vertical Resolution - 768 pixels
Color Depth - 32 bits per pixel (True Color)

Memory (RAM and Free Hard Drive Space):
Percent of Memory in use - 72 % used
Total Physical Memory - 260 MB
Free Physical Memory - 70.98 MB
C:\ - 47786 MB free

Scan\Defrag\Temp Files:
Last Scandisk - 0 days ago
Last Defrag - 0 days ago
Windows Temp Directory Contains 31 files.

Versions:
--------------Applications-------------------

Windows 5.1.2600
Internet Explorer 6.0.2900
America Online .
AIM 5.9.3861.0
PowerTools Pro 12 0.0
PowerTools Pro 11 0.0
PowerTools Pro 10 0.0
PowerTools Pro 9 0.0
PowerTools 8 0.0
PowerTools LE1 0.0
PowerTools LE2 0.0
PT Tray 0.0
Addbook Import Stub 0.0
Watch Right 2002.0.0.79
IM Frame 0.0
BPS SysInfo 1.0.52

--------------VB Runtime Files-------------------

C:\WINDOWS\system32\MSVBVM60.dll 6.0.96.90
C:\WINDOWS\system32\OLEAut32.dll 5.1.2600.2180
C:\WINDOWS\system32\OLEPro32.dll 5.1.2600.2180
C:\WINDOWS\system32\AsycFilt.dll 5.1.2600.2180
C:\WINDOWS\system32\stdOLE2.tlb 3.50.5014.0
C:\WINDOWS\system32\MSVCRT.dll 7.0.2600.2180
C:\WINDOWS\system32\MSVCRT40.dll 5.1.2600.2180
C:\WINDOWS\system32\RICHED32.dll 5.1.2600.0

--------------DB Runtime Files-------------------

0.0
C:\WINDOWS\system32\VB5DB.dll 0.0
C:\WINDOWS\system32\VBAJet32.dll 6.0.1.9431
C:\WINDOWS\system32\EXPSRV.dll 6.0.72.9589
C:\WINDOWS\system32\MSRD2X35.dll 0.0
C:\WINDOWS\system32\MSREPL35.dll 0.0
C:\WINDOWS\system32\MSJet35.dll 0.0
C:\WINDOWS\system32\MSJTer35.dll 0.0
C:\WINDOWS\system32\MSJInt35.dll 0.0
C:\WINDOWS\system32\MSVCIRT.dll 7.0.2600.2180

--------------DW Runtime Files-------------------

C:\WINDOWS\system32\Dwsbc36.ocx 7.0.0.2
C:\WINDOWS\system32\Dwshk36.ocx 7.1.0.4
C:\WINDOWS\system32\dwspy36.dll 7.1.0.0

--------------App Runtime Files-------------------

0.0
C:\WINDOWS\system32\VSFLEX7L.OCX 7.0.0.78
C:\WINDOWS\system32\Vsflex7d.ocx 0.0
0.0
0.0
C:\WINDOWS\system32\BPSInj36.dll 0.0
0.0
C:\WINDOWS\system32\Richtx32.ocx 6.1.97.82
C:\WINDOWS\system32\MSCOMCTL.OCX 6.1.97.82
0.0
0.0
C:\WINDOWS\system32\ssa3d30.ocx 3.0.2.3
0.0
0.0
C:\WINDOWS\system32\wmpdxm.dll 10.0.0.3802
C:\WINDOWS\system32\XceedZip.dll 4.0.3.13
0.0
---------------------------------

Running Programs (34 total):
[System Process]
System
smss.exe
csrss.exe
winlogon.exe
services.exe
lsass.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
spoolsv.exe
avgamsvr.exe
avgupsvc.exe
avgemc.exe
NICServ.exe
svchost.exe
wdfmgr.exe
alg.exe
explorer.exe
hkcmd.exe
avgcc.exe
jusched.exe
hpwuSchd2.exe
hpcmpmgr.exe
qttask.exe
iTunesHelper.exe
aim.exe
Gcc.exe
iPodService.exe
OdHost.exe
firefox.exe
BPSSI1.exe

Startup Programs
IgfxTray C:\WINDOWS\system32\igfxtray.exe
HotKeysCmds C:\WINDOWS\system32\hkcmd.exe
AVG7_CC C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
SunJavaUpdateSched "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
HP Software Update C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
HP Component Manager "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
QuickTime Task "C:\Program Files\QuickTime\qttask.exe" -atboottime
iTunesHelper "C:\Program Files\iTunes\iTunesHelper.exe"
desktop.ini Startup Group