still not working

[craig]

BPS SysInfo Report

Processor:
Number Of Processors - 1
Processor Benchmark - 1985

Video:
Horizontal Resolution - 1024 pixels
Vertical Resolution - 768 pixels
Color Depth - 32 bits per pixel (True Color)

Memory (RAM and Free Hard Drive Space):
Percent of Memory in use - 45 % used
Total Physical Memory - 522 MB
Free Physical Memory - 286.196 MB
C:\ - 57682 MB free

Scan\Defrag\Temp Files:
Last Scandisk - 0 days ago
Last Defrag - 0 days ago
Windows Temp Directory Contains 33 files.

Versions:
--------------Applications-------------------

Windows 5.1.2600
Internet Explorer 6.0.2900
America Online .
AIM 5.9.3861.0
PowerTools Pro 12 0.0
PowerTools Pro 11 0.0
PowerTools Pro 10 0.0
PowerTools Pro 9 0.0
PowerTools 8 0.0
PowerTools LE1 0.0
PowerTools LE2 0.0
PT Tray 0.0
Addbook Import Stub 0.0
Watch Right 2002.0.0.77
IM Frame 0.0
BPS SysInfo 1.0.52

--------------VB Runtime Files-------------------

C:\WINDOWS\system32\MSVBVM60.dll 6.0.96.90
C:\WINDOWS\system32\OLEAut32.dll 5.1.2600.2180
C:\WINDOWS\system32\OLEPro32.dll 5.1.2600.2180
C:\WINDOWS\system32\AsycFilt.dll 5.1.2600.2180
C:\WINDOWS\system32\stdOLE2.tlb 3.50.5014.0
C:\WINDOWS\system32\MSVCRT.dll 7.0.2600.2180
C:\WINDOWS\system32\MSVCRT40.dll 5.1.2600.2180
C:\WINDOWS\system32\RICHED32.dll 5.1.2600.0

--------------DB Runtime Files-------------------

0.0
C:\WINDOWS\system32\VB5DB.dll 0.0
C:\WINDOWS\system32\VBAJet32.dll 6.0.1.9431
C:\WINDOWS\system32\EXPSRV.dll 6.0.72.9589
C:\WINDOWS\system32\MSRD2X35.dll 0.0
C:\WINDOWS\system32\MSREPL35.dll 3.51.3007.1
C:\WINDOWS\system32\MSJet35.dll 3.51.3203.0
C:\WINDOWS\system32\MSJTer35.dll 3.51.623.0
C:\WINDOWS\system32\MSJInt35.dll 3.51.623.0
C:\WINDOWS\system32\MSVCIRT.dll 7.0.2600.2180

--------------DW Runtime Files-------------------

C:\WINDOWS\SYSTEM32\Dwsbc36.ocx 7.0.0.2
C:\WINDOWS\SYSTEM32\Dwshk36.ocx 7.1.0.4
C:\WINDOWS\system32\dwspy36.dll 7.1.0.0

--------------App Runtime Files-------------------

0.0
C:\WINDOWS\SYSTEM32\VSFLEX7L.OCX 7.0.0.78
C:\WINDOWS\system32\Vsflex7d.ocx 0.0
0.0
0.0
C:\WINDOWS\system32\BPSInj36.dll 0.0
0.0
C:\WINDOWS\SYSTEM32\RICHTX32.OCX 6.0.88.4
C:\WINDOWS\SYSTEM32\mscomctl.ocx 6.0.88.77
0.0
0.0
C:\WINDOWS\SYSTEM32\ssa3d30.ocx 3.0.2.3
0.0
0.0
C:\WINDOWS\system32\wmpdxm.dll 10.0.0.3646
C:\WINDOWS\SYSTEM32\XceedZip.dll 4.0.3.13
0.0
---------------------------------

Running Programs (44 total):
[System Process]
System
SMSS.EXE
CSRSS.EXE
WINLOGON.EXE
SERVICES.EXE
LSASS.EXE
SVCHOST.EXE
SVCHOST.EXE
SVCHOST.EXE
SVCHOST.EXE
SVCHOST.EXE
spoolsv.exe
aswUpdSv.exe
ashServ.exe
ewidoctrl.exe
SVCHOST.EXE
symlcsvc.exe
wdfmgr.exe
FXSSVC.EXE
EXPLORER.EXE
smax4pnp.exe
jusched.exe
PCMService.exe
DVDLauncher.exe
tfswctrl.exe
CFD.exe
realsched.exe
dlbxmon.exE
WkUFind.exe
ashDisp.exe
hkcmd.exe
igfxpers.exe
DSAgnt.exe
msmsgs.exe
DLG.exe
qbupdate.exe
ashMaiSv.exe
ashWebSv.exe
dlbxcoms.exe
ALG.EXE
wrexec.exe
wrmont.exe
BPSSI1.exe

Startup Programs
SoundMAXPnP C:\Program Files\Analog Devices\Core\smax4pnp.exe
SunJavaUpdateSched C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
PCMService "C:\Program Files\Dell\Media Experience\PCMService.exe"
DVDLauncher "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
UpdateManager "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
dla C:\WINDOWS\system32\dla\tfswctrl.exe
QuickTime Task "C:\Program Files\QuickTime\qttask.exe" -atboottime
BJCFD C:\Program Files\BroadJump\Client Foundation\CFD.exe
TkBellExe "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
dlbxmon.exe "C:\Program Files\Dell Photo AIO Printer 962\dlbxmon.exe"
Microsoft Works Update Detection C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
avast! C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
igfxtray C:\WINDOWS\system32\igfxtray.exe
igfxhkcmd C:\WINDOWS\system32\hkcmd.exe
igfxpers C:\WINDOWS\system32\igfxpers.exe
wrexec wrexec.exe
DESKTOP.INI Startup Group

This is still not working after 4 attempts what now?