Watchright Not Recording anything

[Eric]

I cannot get watchright to log anything.

Here is the info.

BPS SysInfo Report

Processor:
Number Of Processors - 2
Processor Benchmark - 1765

Video:
Horizontal Resolution - 1024 pixels
Vertical Resolution - 768 pixels
Color Depth - 32 bits per pixel (True Color)

Memory (RAM and Free Hard Drive Space):
Percent of Memory in use - 32 % used
Total Physical Memory - 1046 MB
Free Physical Memory - 706.416 MB
C:\ - 54501 MB free

Scan\Defrag\Temp Files:
Last Scandisk - 0 days ago
Last Defrag - 0 days ago
Windows Temp Directory Contains 1 files.

Versions:
--------------Applications-------------------

Windows 5.1.2600
Internet Explorer 6.0.2900
America Online 9.0.4184.2340 US
AIM 9.0.4184.2340 US
PowerTools Pro 12 0.0
PowerTools Pro 11 0.0
PowerTools Pro 10 0.0
PowerTools Pro 9 0.0
PowerTools 8 0.0
PowerTools LE1 0.0
PowerTools LE2 0.0
PT Tray 0.0
Addbook Import Stub 0.0
Watch Right 2002.0.0.77
IM Frame 0.0
BPS SysInfo 1.0.52

--------------VB Runtime Files-------------------

C:\WINDOWS\system32\MSVBVM60.dll 6.0.96.90
C:\WINDOWS\system32\OLEAut32.dll 5.1.2600.2180
C:\WINDOWS\system32\OLEPro32.dll 5.1.2600.2180
C:\WINDOWS\system32\AsycFilt.dll 5.1.2600.2180
C:\WINDOWS\system32\stdOLE2.tlb 3.50.5014.0
C:\WINDOWS\system32\MSVCRT.dll 7.0.2600.2180
C:\WINDOWS\system32\MSVCRT40.dll 5.1.2600.2180
C:\WINDOWS\system32\RICHED32.dll 5.1.2600.0

--------------DB Runtime Files-------------------

0.0
C:\WINDOWS\system32\VB5DB.dll 0.0
C:\WINDOWS\system32\VBAJet32.dll 6.0.1.9431
C:\WINDOWS\system32\EXPSRV.dll 6.0.72.9589
C:\WINDOWS\system32\MSRD2X35.dll 0.0
C:\WINDOWS\system32\MSREPL35.dll 0.0
C:\WINDOWS\system32\MSJet35.dll 0.0
C:\WINDOWS\system32\MSJTer35.dll 0.0
C:\WINDOWS\system32\MSJInt35.dll 0.0
C:\WINDOWS\system32\MSVCIRT.dll 7.0.2600.2180

--------------DW Runtime Files-------------------

C:\WINDOWS\system32\Dwsbc36.ocx 7.0.0.2
C:\WINDOWS\system32\Dwshk36.ocx 7.1.0.4
C:\WINDOWS\system32\dwspy36.dll 7.1.0.0

--------------App Runtime Files-------------------

0.0
C:\WINDOWS\system32\VSFLEX7L.OCX 7.0.0.78
C:\WINDOWS\system32\Vsflex7d.ocx 0.0
0.0
0.0
C:\WINDOWS\system32\BPSInj36.dll 0.0
0.0
C:\WINDOWS\system32\RICHTX32.OCX 6.0.88.4
C:\WINDOWS\system32\mscomctl.ocx 6.1.95.45
0.0
0.0
C:\WINDOWS\system32\ssa3d30.ocx 3.0.2.3
0.0
0.0
C:\WINDOWS\system32\wmpdxm.dll 10.0.0.3646
C:\WINDOWS\system32\XceedZip.dll 4.0.3.13
0.0
---------------------------------

Running Programs (61 total):
[System Process]
System
smss.exe
csrss.exe
winlogon.exe
services.exe
lsass.exe
ati2evxx.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
spoolsv.exe
explorer.exe
PRISMSVR.exe
ehtray.exe
jusched.exe
stsystra.exe
IAAnotif.exe
IntelMEM.exe
DVDLauncher.exe
realplay.exe
issch.exe
mcagent.exe
MediaDetect.exe
mcvsshld.exe
AOLDial.exe
MpfTray.exe
McVSEscn.exe
oasclnt.exe
AOLacsd.exe
dlccmon.exe
DSAgnt.exe
AOLHostManager.exe
msmsgs.exe
aoltsmon.exe
AOLServiceHost.exe
PRISMCFG.exe
aoltpspd.exe
Mpf*gent.exe
ehrecvr.exe
ehSched.exe
IAANTMon.exe
Mcdetect.exe
McShield.exe
mcvsftsn.exe
McTskshd.exe
MpfService.exe
svchost.exe
svchost.exe
mcrdsvc.exe
alg.exe
ehmsas.exe
dlcccoms.exe
dllhost.exe
Skype.exe
waol.exe
shellmon.exe
wrclock.exe
BPSSI1.exe

Startup Programs
ehTray C:\WINDOWS\ehome\ehtray.exe
SunJavaUpdateSched C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
SigmatelSysTrayApp stsystra.exe
IAAnotif C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
ATIPTA "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
IntelMeM C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
DVDLauncher "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
RealTray C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
QuickTime Task "C:\Program Files\QuickTime\qttask.exe" -atboottime
ISUSPM Startup "c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
ISUSScheduler "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
VSOCheckTask "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
MCAgentExe c:\PROGRA~1\mcafee.com\agent\mcagent.exe
MCUpdateExe c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
Corel Photo Downloader C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
VirusScan Online C:\Program Files\McAfee.com\VSO\mcvsshld.exe
HostManager C:\Program Files\Common Files\AOL\1135526591\ee\AOLHostManager.exe
AOLDialer C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
MPFExe C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
OASClnt C:\Program Files\McAfee.com\VSO\oasclnt.exe
Pure Networks Port Magic "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
DLCCCATS rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCCtime.dll,_RunDLLEntry@16
dlccmon.exe "C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe"
dla C:\WINDOWS\system32\dla\tfswctrl.exe
desktop.ini Startup Group



Error Log.txt


February 9, 2006 10:02 PM
The following error occurred:
App: Watch Right
Module: LockHelpFile
Description: Path/File access error
Number: 75
Source: WatchRight
Version: 2002.0.77



February 11, 2006 02:16 PM
The following error occurred:
App: Watch Right
Module: LockHelpFile
Description: Path/File access error
Number: 75
Source: WatchRight
Version: 2002.0.77



February 11, 2006 02:16 PM
The following error occurred:
App: Watch Right
Module: LockInstallLog
Description: Path/File access error
Number: 75
Source: WatchRight
Version: 2002.0.77



April 4, 2006 05:49 PM
The following error occurred:
App: wrmont
Module: Timer1_Timer
Description: Unable to subclass specified window
Number: 31002
Source: wrmont
Version: 2002.0.77



April 4, 2006 05:49 PM
The following error occurred:
App: wrmont
Module: Timer1_Timer
Description: Invalid window handle specified
Number: 31004
Source: wrmont
Version: 2002.0.77



April 4, 2006 05:49 PM
The following error occurred:
App: wrmont
Module: Timer1_Timer
Description: Unable to subclass specified window
Number: 31002
Source: wrmont
Version: 2002.0.77




Thanks in advance for the help

[jeromy]

Something, probably AOL Safety and Security, is preventing WatchRight from loading. Since you actually want WatchRight to monitor you'll need to set AOL Safety and Security to ignore it during Spyware scans.

Here is how to setup AOL Safety and Security:

1. Open AOL Safety and Security
2. Click on the arrow next to "Spyware Protection"
This should display links titled: Allowed Items / Blocked Items
3. Click on "Blocked Items"
4. Locate "WatchRight" in this list, click on the scan date and click on "Restore".

-- The next time you run a scan make certain you place "WatchRight" on the Allow button, then select Apply.
To confirm this selection, click on the "Allowed Items" link -- WatchRight should be listed.

************************

I'd also recommend disabling some of the unnecessary programs that load with Windows.

Disable Unnecessary Startup Programs:

• Click on START
  
• Click on RUN
  
• Type in MSCONFiG and hit Enter
  
• Click over to the Startup tab
  
• Remove the checkmarks next to the following items:
  
  SunJavaUpdateSched
  ATIPTA
  RealTray
  QuickTime Task
  ISUSPM Startup
  ISUSScheduler
  Corel Photo Downloader
  HostManager
  AOLDialer NOTE: Do not disable if you use a modem (dial-up) connection
  Pure Networks Port Magic
  
  
• When finished, hit Apply > OK. Restart your computer.