Watch Right has stopped monitoring...

[Kevin]

BPS SysInfo Report

Processor:
Number Of Processors - 1
Processor Benchmark - 1547

Video:
Horizontal Resolution - 1024 pixels
Vertical Resolution - 768 pixels
Color Depth - 32 bits per pixel (True Color)

Memory (RAM and Free Hard Drive Space):
Percent of Memory in use - 75 % used
Total Physical Memory - 260 MB
Free Physical Memory - 63.356 MB
C:\ - 5036 MB free
D:\ - 1231 MB free

Scan\Defrag\Temp Files:
Last Scandisk - 0 days ago
Last Defrag - 0 days ago
Norton Last Scandisk - 1102 days ago
Norton Last Defrag - 1102 days ago
Windows Temp Directory Contains 25 files.

Versions:
--------------Applications-------------------

Windows 5.1.2600
Internet Explorer 6.0.2900
America Online .
AIM 5.9.3861.0
PowerTools Pro 12 0.0
PowerTools Pro 11 0.0
PowerTools Pro 10 0.0
PowerTools Pro 9 0.0
PowerTools 8 0.0
PowerTools LE1 0.0
PowerTools LE2 0.0
PT Tray 0.0
Addbook Import Stub 0.0
Watch Right 2002.0.0.77
IM Frame 0.0
BPS SysInfo 1.0.52

--------------VB Runtime Files-------------------

C:\WINDOWS\system32\MSVBVM60.dll 6.0.97.82
C:\WINDOWS\system32\OLEAut32.dll 5.1.2600.2180
C:\WINDOWS\system32\OLEPro32.dll 5.1.2600.2180
C:\WINDOWS\system32\AsycFilt.dll 5.1.2600.2180
C:\WINDOWS\system32\stdOLE2.tlb 3.50.5014.0
C:\WINDOWS\system32\MSVCRT.dll 7.0.2600.2180
C:\WINDOWS\system32\MSVCRT40.dll 5.1.2600.2180
C:\WINDOWS\system32\RICHED32.dll 5.1.2600.0

--------------DB Runtime Files-------------------

C:\Program Files\Common Files\Microsoft Shared\DAO\DAO350.DLL 3.51.1608.0
C:\WINDOWS\system32\VB5DB.dll 6.0.81.69
C:\WINDOWS\system32\VBAJet32.dll 6.0.1.9431
C:\WINDOWS\system32\EXPSRV.dll 6.0.72.9589
C:\WINDOWS\system32\MSRD2X35.dll 3.51.623.0
C:\WINDOWS\system32\MSREPL35.dll 3.50.3907.1
C:\WINDOWS\system32\MSJet35.dll 3.51.2723.0
C:\WINDOWS\system32\MSJTer35.dll 3.51.623.0
C:\WINDOWS\system32\MSJInt35.dll 3.51.623.0
C:\WINDOWS\system32\MSVCIRT.dll 7.0.2600.2180

--------------DW Runtime Files-------------------

C:\WINDOWS\system32\Dwsbc36.ocx 7.0.0.2
C:\WINDOWS\system32\Dwshk36.ocx 7.1.0.4
C:\WINDOWS\system32\dwspy36.dll 7.1.0.0

--------------App Runtime Files-------------------

0.0
C:\WINDOWS\system32\VSFLEX7L.OCX 7.0.0.78
C:\WINDOWS\system32\Vsflex7d.ocx 0.0
0.0
0.0
C:\WINDOWS\system32\BPSInj36.dll 0.0
0.0
C:\WINDOWS\system32\Richtx32.ocx 6.0.88.4
C:\WINDOWS\system32\MSCOMCTL.OCX 6.1.97.82
0.0
0.0
C:\WINDOWS\system32\ssa3d30.ocx 3.0.2.3
0.0
0.0
C:\WINDOWS\system32\wmpdxm.dll 10.0.0.3646
C:\WINDOWS\system32\XceedZip.dll 4.0.3.13
0.0
---------------------------------

Running Programs (50 total):
[System Process]
System
smss.exe
csrss.exe
winlogon.exe
services.exe
lsass.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
explorer.exe
spoolsv.exe
hpsysdrv.exe
KBD.EXE
tfswctrl.exe
hkcmd.exe
point32.exe
pccguide.exe
realsched.exe
aolsoftware.exe
iTunesHelper.exe
RegistryRepairPro.exe
TeaTimer.exe
StartMonPrj.exe
FreeRAM XP Pro.exe
ctfmon.exe
mainserv.exe
csinsmnt.exe
hpotdd01.exe
soffice.exe
mdm.exe
NPROTECT.EXE
IMApp.exe
apcsystray.exe
PcCtlCom.exe
NOPDB.EXE
Tmntsrv.exe
wdfmgr.exe
ups.exe
fxssvc.exe
TmPfw.exe
iPodService.exe
ntvdm.exe
wrclock.exe
firefox.exe
tmproxy.exe
StartMonPrj.exe
BPSSI1.exe

Startup Programs
hpsysdrv c:\windows\system\hpsysdrv.exe
KBD C:\HP\KBD\KBD.EXE
StorageGuard "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
dla C:\WINDOWS\system32\dla\tfswctrl.exe
Recguard C:\WINDOWS\SMINST\RECGUARD.EXE
HotKeysCmds C:\WINDOWS\System32\hkcmd.exe
PS2 C:\WINDOWS\system32\ps2.exe
checktime c:\program files\HPSelect\Frontend\ct.exe
QD FastAndSafe C:\PROGRA~1\NORTON~2\NORTON~2\QDCSFS.exe /startup
AlcxMonitor ALCXMNTR.EXE
IntelliPoint "C:\Program Files\Microsoft IntelliPoint\point32.exe"
pccguide.exe "C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe"
TkBellExe "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
QuickTime Task "C:\Program Files\QuickTime\qttask.exe" -atboottime
KernelFaultCheck %systemroot%\system32\dumprep 0 -k
HostManager C:\Program Files\Common Files\AOL\1141345241\ee\AOLSoftware.exe
iTunesHelper "C:\Program Files\iTunes\iTunesHelper.exe"
desktop.ini Startup Group
OpenOffice.org 1.1.4 Startup Group



Error Log.txt


November 6, 2004 06:53 AM
The following error occurred:
App: Watch Right
Module: ListCounts
Description: Automation error
The object invoked has disconnected from its clients.
Number: -2147417848
Source: WatchRight
Version: 2002.0.68



November 6, 2004 06:55 AM
The following error occurred:
App: wrmont
Module: LockZip
Description: Permission denied
Number: 70
Source: wrmont
Version: 2002.0.68



November 22, 2004 12:53 AM
The following error occurred:
App: Watch Right
Module: OpenFile
Description: Set not permitted
Number: 387
Source: WatchRight
Version: 2002.0.68



November 22, 2004 12:53 AM
The following error occurred:
App: Watch Right
Module: OpenFile
Description: File not found
Number: 53
Source: WatchRight
Version: 2002.0.68

[jeromy]

Please reinstall WatchRight, it looks like you are missing a few files.

If you still have problems please Reset WatchRight using the following directions:

• Click on START > Programs > BPS Software > WatchRight
  
• Type your password into the "Time Server" box, hit Enter
  
• Click on Option > Reset WatchRight
  

NOTE:
You will lose any saved logs, make certain you have a print out of everything you need to save.