Is WR compatible with the new version of AOL?

[LMaco]

Is the latest version of WR compatible with the news version of AOL available for download?

[BPSTBear]

LMaco said:

Is the latest version of WR compatible with the news version of AOL available for download?

Yes it is.....the newest WR is 2002.0.0.77 and the newest version of AOL is AOL Security....if these are the 2 versions you are asking about yes they are compatible. If you have any other questions don't hesitate to ask.

BPS TBear :-)

[newhome700]

I was referring to AOL Suite. As would have it, after I posted that original question, AOL crashed. I reinstalled 9.0 but can't get the download to the Security edition.

[BPSTBear]

newhome700 said:

I was referring to AOL Suite. As would have it, after I posted that original question, AOL crashed. I reinstalled 9.0 but can't get the download to the Security edition.

If you download AOL 9 Security SE that is compatible with WR......but if you download the extra in there called Safety and Security, that will cause WR not to log. Please post a System Information and I can check your version numbers and make sure they are compatible, here are the directions for posting a system info: If I see AOL safety and Security I will give you directions on how to allow WR to log while having that on your system. :-)

1. Click the Windows "Start" button.

2. Click your mouse on "All Programs" to get a list of all installed programs on your system.

3. Click your mouse on the "BPS SoftWare" program group.

4. Click on "BPS System Info" and wait for the window to load completely.

5. Once fully loaded, click the "Copy to Clipboard" button on the "BPS System Info" window (nothing will happen visibly -- please do not copy anything else to the Windows Clipboard until finished.)

6. Click the "Reply" button in this thread, right-click in the message body, and then select "Paste" from the menu. This will paste your complete system info in your post.

BPS TBear :-)

[newhome700]

BPS SysInfo Report

Processor:
Number Of Processors - 1
Processor Benchmark - 2032

Video:
Horizontal Resolution - 1024 pixels
Vertical Resolution - 768 pixels
Color Depth - 32 bits per pixel (True Color)

Memory (RAM and Free Hard Drive Space):
Percent of Memory in use - 65 % used
Total Physical Memory - 785 MB
Free Physical Memory - 268.744 MB
C:\ - 5595 MB free
E:\ - 123313 MB free

Scan\Defrag\Temp Files:
Last Scandisk - 0 days ago
Last Defrag - 0 days ago
Windows Temp Directory Contains 117 files.

Versions:
--------------Applications-------------------

Windows 5.1.2600
Internet Explorer 6.0.2600
America Online 9.0.4184.2340 US
AIM 9.0.4184.2340 US
PowerTools Pro 12 0.0
PowerTools Pro 11 0.0
PowerTools Pro 10 0.0
PowerTools Pro 9 0.0
PowerTools 8 0.0
PowerTools LE1 0.0
PowerTools LE2 0.0
PT Tray 0.0
Addbook Import Stub 0.0
Watch Right 2002.0.0.77
IM Frame 0.0
BPS SysInfo 1.0.52

--------------VB Runtime Files-------------------

C:\WINDOWS\System32\MSVBVM60.dll 6.0.92.37
C:\WINDOWS\System32\OLEAut32.dll 3.50.5014.0
C:\WINDOWS\System32\OLEPro32.dll 5.0.5014.0
C:\WINDOWS\System32\AsycFilt.dll 3.50.5014.0
C:\WINDOWS\System32\stdOLE2.tlb 3.50.5014.0
C:\WINDOWS\System32\MSVCRT.dll 7.0.2600.0
C:\WINDOWS\System32\MSVCRT40.dll 4.2000.0.6201
C:\WINDOWS\System32\RICHED32.dll 5.1.2600.0

--------------DB Runtime Files-------------------

0.0
C:\WINDOWS\System32\VB5DB.dll 0.0
C:\WINDOWS\System32\VBAJet32.dll 6.0.1.8268
C:\WINDOWS\System32\EXPSRV.dll 6.0.0.8540
C:\WINDOWS\System32\MSRD2X35.dll 0.0
C:\WINDOWS\System32\MSREPL35.dll 3.51.3007.1
C:\WINDOWS\System32\MSJet35.dll 3.51.3203.0
C:\WINDOWS\System32\MSJTer35.dll 3.51.623.0
C:\WINDOWS\System32\MSJInt35.dll 3.51.623.0
C:\WINDOWS\System32\MSVCIRT.dll 7.0.2600.0

--------------DW Runtime Files-------------------

C:\WINDOWS\system32\Dwsbc36.ocx 7.0.0.2
C:\WINDOWS\system32\Dwshk36.ocx 7.1.0.4
C:\WINDOWS\System32\dwspy36.dll 7.1.0.0

--------------App Runtime Files-------------------

0.0
C:\WINDOWS\System32\VSFLEX7L.OCX 7.0.0.78
C:\WINDOWS\System32\Vsflex7d.ocx 0.0
0.0
0.0
C:\WINDOWS\System32\BPSInj36.dll 0.0
0.0
C:\WINDOWS\system32\Richtx32.ocx 6.0.88.4
C:\WINDOWS\system32\Mscomctl.ocx 6.1.95.45
0.0
0.0
C:\WINDOWS\system32\ssa3d30.ocx 3.0.2.3
0.0
0.0
C:\WINDOWS\System32\wmpdxm.dll 10.0.0.3646
C:\WINDOWS\system32\XceedZip.dll 4.0.3.13
0.0
---------------------------------

Running Programs (48 total):
[System Process]
System
smss.exe
csrss.exe
winlogon.exe
services.exe
lsass.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
CCSETMGR.EXE
SNDSrvc.exe
CCEVTMGR.EXE
aolsoftware.exe
spoolsv.exe
AOLacsd.exe
aoltsmon.exe
aoltpspd.exe
AluSchedulerSvc.exe
dcfssvc.exe
KodakCCS.exe
NAVAPSVC.EXE
hpztsb03.exe
GWMDMMSG.exe
CCAPP.EXE
qttask.exe
wrexec.exe
AOLDial.exe
AOLSP Scheduler.exe
wrmont.exe
ctfmon.exe
NoAds.exe
NPFMNTOR.EXE
nvsvc32.exe
waol.exe
symlcsvc.exe
wdfmgr.exe
wanmpsvc.exe
fxssvc.exe
wmiprvse.exe
shellmon.exe
iTunes.exe
iPodService.exe
explorer.exe
firefox.exe
OFFPROV.EXE
BPSSI1.exe

Startup Programs
SSC_UserPrompt C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
HPDJ Taskbar Utility C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb03.exe
GWMDMMSG GWMDMMSG.exe
ccApp "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
Symantec NetDriver Monitor C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
fou C:\WINDOWS\System32\fou.exe
HostManager C:\Program Files\Common Files\AOL\1107347406\ee\AOLSoftware.exe
QuickTime Task "C:\Program Files\QuickTime\qttask.exe" -atboottime
wrexec wrexec.exe
AOLDialer C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
AOL Spyware Protection "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
Pure Networks Port Magic "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
desktop.ini Startup Group



Error Log.txt


Module: SaveReadMail
Description: Object variable or With block variable not set
Number: 91
Source: wrmont
Version: 2002.0.77



March 28, 2006 06:00 AM
The following error occurred:
App: wrmont
Module: SaveReadMail
Description: Object variable or With block variable not set
Number: 91
Source: wrmont
Version: 2002.0.77



March 28, 2006 10:17 AM
The following error occurred:
App: wrmont
Module: SaveReadMail
Description: Object variable or With block variable not set
Number: 91
Source: wrmont
Version: 2002.0.77



March 28, 2006 10:23 AM
The following error occurred:
App: wrmont
Module: SaveReadMail
Description: Object variable or With block variable not set
Number: 91
Source: wrmont
Version: 2002.0.77



March 28, 2006 10:23 AM
The following error occurred:
App: wrmont
Module: SaveReadMail
Description: Object variable or With block variable not set
Number: 91
Source: wrmont
Version: 2002.0.77



March 28, 2006 11:24 AM
The following error occurred:
App: wrmont
Module: SaveReadMail
Description: Object variable or With block variable not set
Number: 91
Source: wrmont
Version: 2002.0.77



March 28, 2006 11:24 AM
The following error occurred:
App: wrmont
Module: SaveReadMail
Description: Object variable or With block variable not set
Number: 91
Source: wrmont
Version: 2002.0.77



March 28, 2006 10:21 PM
The following error occurred:
App: wrmont
Module: SaveReadMail
Description: Object variable or With block variable not set
Number: 91
Source: wrmont
Version: 2002.0.77



March 29, 2006 10:01 PM
The following error occurred:
App: wrmont
Module: SaveReadMail
Description: Object variable or With block variable not set
Number: 91
Source: wrmont
Version: 2002.0.77



March 29, 2006 10:01 PM
The following error occurred:
App: wrmont
Module: SaveReadMail
Description: Object variable or With block variable not set
Number: 91
Source: wrmont
Version: 2002.0.77

[BPSTBear]

newhome700 said:

BPS SysInfo Report

America Online 9.0.4184.2340 Watch Right 2002.0.0.77

You have the exact versions of AOL and WR that you should have but you do have AOL safety and security downloaded which will prevent you from logging on WR...here are the directions to help you out with that, if you have any problems after following these directions please let us know :-) :

Directions for Allowing AOL safety an Security and WR to run together:

1. Open AOL Safety and Security
2. Click on the arrow next to "Spyware Protection"
This should display links titled: Allowed Items / Blocked Items
3. Click on "Blocked Items"
4. Locate "WatchRight" in this list, click on the scan date and click on "Restore".

-- The next time you run a scan make certain you place "WatchRight" on the Allow button, then select Apply.
To confirm this selection, click on the "Allowed Items" link -- WatchRight should be listed.

BPS TBear :-)

[newhome700]

I've run into this problem before with the aol spyware. Where do I open it up at? When I go to start/programs/aol/spyware proection it brings me to the AOL website to download it.

Now back to my original question--I wanted to know if WR was compatible with the new AOL Suite that has been released for download. I'm assuming not.

Thanks!

[BPSTBear]

newhome700 said:

I've run into this problem before with the aol spyware. Where do I open it up at? When I go to start/programs/aol/spyware proection it brings me to the AOL website to download it.

Now back to my original question--I wanted to know if WR was compatible with the new AOL Suite that has been released for download. I'm assuming not.

Thanks!

I am sorry, I don't know anything about a new download of AOL suite, I just looked up the latest download of AOL and you have it...its the AOL Security Edition.....the only one I know about is what I told you about is the AOL safety and security. Which is something that is an add on to AOL 9.

BPS TBear

[newhome700]

I've run into this problem before with the aol spyware. Where do I open it up at? When I go to start/programs/aol/spyware proection it brings me to the AOL website to download it.

[BPSTBear]

newhome700 said:

I've run into this problem before with the aol spyware. Where do I open it up at? When I go to start/programs/aol/spyware proection it brings me to the AOL website to download it.

I apologize for taking so long to answer, I have been unable to get to the computer for a couple of days. I just did find a little info on that AOL suite but I need to look into that a little more. Can you explain exactly what problem you are having with AOL spyware, is it that its not downloading for you and you want it? If so, there is a much better program out there that I can suggest called Ad-Aware Se from Lavasoft. But let me know the exact problem you are having so I know if I should send you that, or if you are looking to uninstall AOL safety and Security, which I did see in your system info and that will prevent you from logging on WR unless you follow the directions I had posted. That is different than just the AOL spyware. I will await your responce, and again, I apologize for how long this took me to respond to your question.

BPS TBear

[jeromy]

Now back to my original question--I wanted to know if WR was compatible with the new AOL Suite that has been released for download. I'm assuming not.

You are correct. PowerTools is not compatible with AOL Suite, only the full AOL Software.
AOL Suite is simply a browser with built in AIM and Email. PowerTools was built to hook onto existing features within AOL (toolbar, buddy list, AOL chat rooms.. etc..) those aren't available for what PowerTools was coded for.

[newhome700]

My original question wasn't about PowerTools.

As for AOL security, etc. Apparently it is running and when I open it up it asks me to download it. I can't find how to unistall it.

[jeromy]

My original question wasn't about PowerTools.

I knew that. I don't know why I replied as if it was.
Regardless, the answer to your question is the same.
WatchRight is also not compatible ith AOL Suite.
If AOL decides to go forward with this and stop production of the full AOL Client we will most definately make changes where needed.

As for AOL security, etc. Apparently it is running and when I open it up it asks me to download it. I can't find how to unistall it.

AOL Security can be uninstalled by going into the Add/Remove Programs applet within the Windows Control Panel. Simply double click on "AOL Uninstaller (choose which programs to remove)" and it will show any related programs that you are able to uninstall -- AOL Security should be listed there.

[newhome700]

Thanks. I uninstalled it.