IM stopped logging on 2/20

[Pam]

I loaded AOL version 9.2 Security version on 2/20 and now watch right is no longer logging IM, Send or Read emails. This is very important because my children are always on line. I have missed a week of logs. I tried reinstalling watch right since I had not done an update since I first bought the program and it did not fix the problem. Here is the report. HELP
Thanks

t variable or With block variable not set
Number: 91
Source: wrmont
Version: 2002.0.68



January 15, 2006 09:50 PM
The following error occurred:
App: wrmont
Module: SaveReadMail
Description: Object variable or With block variable not set
Number: 91
Source: wrmont
Version: 2002.0.68



January 16, 2006 04:56 PM
The following error occurred:
App: wrmont
Module: SaveReadMail
Description: Object variable or With block variable not set
Number: 91
Source: wrmont
Version: 2002.0.68



January 16, 2006 04:56 PM
The following error occurred:
App: wrmont
Module: SaveReadMail
Description: Object variable or With block variable not set
Number: 91
Source: wrmont
Version: 2002.0.68



January 16, 2006 07:18 PM
The following error occurred:
App: wrmont
Module: Timer1_Timer
Description: Unable to subclass specified window
Number: 31002
Source: wrmont
Version: 2002.0.68



January 16, 2006 07:18 PM
The following error occurred:
App: wrmont
Module: Timer1_Timer
Description: Window is already subclassed
Number: 31001
Source: wrmont
Version: 2002.0.68



January 17, 2006 05:09 PM
The following error occurred:
App: wrmont
Module: SaveReadMail
Description: Object variable or With block variable not set
Number: 91
Source: wrmont
Version: 2002.0.68



January 20, 2006 07:50 PM
The following error occurred:
App: wrmont
Module: SaveReadMail
Description: Object variable or With block variable not set
Number: 91
Source: wrmont
Version: 2002.0.68



January 21, 2006 10:47 PM
The following error occurred:
App: wrmont
Module: SaveReadMail
Description: Object variable or With block variable not set
Number: 91
Source: wrmont
Version: 2002.0.68



January 21, 2006 11:50 PM
The following error occurred:
App: wrmont
Module: Timer1_Timer
Description: Unable to subclass specified window
Number: 31002
Source: wrmont
Version: 2002.0.68



January 21, 2006 11:50 PM
The following error occurred:
App: wrmont
Module: Timer1_Timer
Description: Window is already subclassed
Number: 31001
Source: wrmont
Version: 2002.0.68



January 22, 2006 09:22 PM
The following error occurred:
App: wrmont
Module: Timer1_Timer
Description: Unable to subclass specified window
Number: 31002
Source: wrmont
Version: 2002.0.68



January 22, 2006 09:22 PM
The following error occurred:
App: wrmont
Module: Timer1_Timer
Description: Window is already subclassed
Number: 31001
Source: wrmont
Version: 2002.0.68



January 24, 2006 06:01 PM
The following error occurred:
App: wrmont
Module: UpdateStatus
Description: Bad file name or number
Number: 52
Source: wrmont
Version: 2002.0.68



January 24, 2006 06:35 PM
The following error occurred:
App: wrmont
Module: UpdateStatus
Description: Bad file name or number
Number: 52
Source: wrmont
Version: 2002.0.68



January 25, 2006 12:56 PM
The following error occurred:
App: wrmont
Module: SaveReadMail
Description: Object variable or With block variable not set
Number: 91
Source: wrmont
Version: 2002.0.68



January 25, 2006 07:10 PM
The following error occurred:
App: wrmont
Module: UpdateStatus
Description: Bad file name or number
Number: 52
Source: wrmont
Version: 2002.0.68



January 27, 2006 10:16 AM
The following error occurred:
App: wrmont
Module: SaveReadMail
Description: Object variable or With block variable not set
Number: 91
Source: wrmont
Version: 2002.0.68



January 27, 2006 10:16 AM
The following error occurred:
App: wrmont
Module: SaveReadMail
Description: Object variable or With block variable not set
Number: 91
Source: wrmont
Version: 2002.0.68



January 30, 2006 06:34 PM
The following error occurred:
App: wrmont
Module: SaveReadMail
Description: Object variable or With block variable not set
Number: 91
Source: wrmont
Version: 2002.0.68



January 30, 2006 06:34 PM
The following error occurred:
App: wrmont
Module: SaveReadMail
Description: Object variable or With block variable not set
Number: 91
Source: wrmont
Version: 2002.0.68



February 3, 2006 04:26 PM
The following error occurred:
App: wrmont
Module: SaveReadMail
Description: Object variable or With block variable not set
Number: 91
Source: wrmont
Version: 2002.0.68



February 3, 2006 08:03 PM
The following error occurred:
App: wrmont
Module: LockZip
Description: Permission denied
Number: 70
Source: wrmont
Version: 2002.0.68



February 3, 2006 08:47 PM
The following error occurred:
App: wrmont
Module: SaveReadMail
Description: Object variable or With block variable not set
Number: 91
Source: wrmont
Version: 2002.0.68



February 3, 2006 08:47 PM
The following error occurred:
App: wrmont
Module: SaveReadMail
Description: Object variable or With block variable not set
Number: 91
Source: wrmont
Version: 2002.0.68



February 4, 2006 09:20 PM
The following error occurred:
App: wrmont
Module: Timer1_Timer
Description: Unable to subclass specified window
Number: 31002
Source: wrmont
Version: 2002.0.68



February 4, 2006 09:20 PM
The following error occurred:
App: wrmont
Module: Timer1_Timer
Description: Window is already subclassed
Number: 31001
Source: wrmont
Version: 2002.0.68



February 5, 2006 11:34 AM
The following error occurred:
App: wrmont
Module: SaveReadMail
Description: Object variable or With block variable not set
Number: 91
Source: wrmont
Version: 2002.0.68



February 5, 2006 11:34 AM
The following error occurred:
App: wrmont
Module: SaveReadMail
Description: Object variable or With block variable not set
Number: 91
Source: wrmont
Version: 2002.0.68



February 10, 2006 03:19 PM
The following error occurred:
App: wrmont
Module: SaveReadMail
Description: Object variable or With block variable not set
Number: 91
Source: wrmont
Version: 2002.0.68



February 10, 2006 11:18 PM
The following error occurred:
App: wrmont
Module: SaveReadMail
Description: Object variable or With block variable not set
Number: 91
Source: wrmont
Version: 2002.0.68



February 10, 2006 11:18 PM
The following error occurred:
App: wrmont
Module: SaveReadMail
Description: Object variable or With block variable not set
Number: 91
Source: wrmont
Version: 2002.0.68



February 11, 2006 10:06 AM
The following error occurred:
App: wrmont
Module: Timer1_Timer
Description: Unable to subclass specified window
Number: 31002
Source: wrmont
Version: 2002.0.68



February 11, 2006 10:06 AM
The following error occurred:
App: wrmont
Module: Timer1_Timer
Description: Unable to subclass specified window
Number: 31002
Source: wrmont
Version: 2002.0.68



February 11, 2006 10:06 AM
The following error occurred:
App: wrmont
Module: Timer1_Timer
Description: Unable to subclass specified window
Number: 31002
Source: wrmont
Version: 2002.0.68



February 13, 2006 12:16 PM
The following error occurred:
App: wrmont
Module: UpdateStatus
Description: Bad file name or number
Number: 52
Source: wrmont
Version: 2002.0.68



February 13, 2006 04:56 PM
The following error occurred:
App: wrmont
Module: SaveReadMail
Description: Object variable or With block variable not set
Number: 91
Source: wrmont
Version: 2002.0.68



February 14, 2006 10:17 PM
The following error occurred:
App: wrmont
Module: SaveReadMail
Description: Object variable or With block variable not set
Number: 91
Source: wrmont
Version: 2002.0.68



February 16, 2006 06:58 PM
The following error occurred:
App: wrmont
Module: Timer1_Timer
Description: Unable to subclass specified window
Number: 31002
Source: wrmont
Version: 2002.0.68



February 16, 2006 06:58 PM
The following error occurred:
App: wrmont
Module: Timer1_Timer
Description: Window is already subclassed
Number: 31001
Source: wrmont
Version: 2002.0.68



February 16, 2006 07:01 PM
The following error occurred:
App: wrmont
Module: Timer1_Timer
Description: Unable to subclass specified window
Number: 31002
Source: wrmont
Version: 2002.0.68



February 16, 2006 07:01 PM
The following error occurred:
App: wrmont
Module: Timer1_Timer
Description: Window is already subclassed
Number: 31001
Source: wrmont
Version: 2002.0.68



February 18, 2006 10:16 AM
The following error occurred:
App: wrmont
Module: SaveReadMail
Description: Object variable or With block variable not set
Number: 91
Source: wrmont
Version: 2002.0.68



February 19, 2006 11:20 AM
The following error occurred:
App: wrmont
Module: Timer1_Timer
Description: Unable to subclass specified window
Number: 31002
Source: wrmont
Version: 2002.0.68



February 19, 2006 11:20 AM
The following error occurred:
App: wrmont
Module: Timer1_Timer
Description: Window is already subclassed
Number: 31001
Source: wrmont
Version: 2002.0.68



February 19, 2006 12:16 PM
The following error occurred:
App: wrmont
Module: Timer1_Timer
Description: Unable to subclass specified window
Number: 31002
Source: wrmont
Version: 2002.0.68



February 19, 2006 12:16 PM
The following error occurred:
App: wrmont
Module: Timer1_Timer
Description: Unable to subclass specified window
Number: 31002
Source: wrmont
Version: 2002.0.68



February 19, 2006 12:45 PM
The following error occurred:
App: wrmont
Module: SaveReadMail
Description: Object variable or With block variable not set
Number: 91
Source: wrmont
Version: 2002.0.68



February 20, 2006 07:50 PM
The following error occurred:
App: wrmont
Module: Timer1_Timer
Description: Unable to subclass specified window
Number: 31002
Source: wrmont
Version: 2002.0.68



February 21, 2006 09:25 AM
The following error occurred:
App: Watch Right
Module: OpenFile
Description: Set not permitted
Number: 387
Source: WatchRight
Version: 2002.0.68




February 21, 2006 09:25 AM
The following error occurred:
App: Watch Right
Module: OpenFile
Description: File not found
Number: 53
Source: WatchRight
Version: 2002.0.68



February 21, 2006 09:34 AM
The following error occurred:
App: Watch Right
Module: ListLogFiles
Description: Set not permitted
Number: 387
Source: WatchRight
Version: 2002.0.68



February 25, 2006 08:57 PM
The following error occurred:
App: wrmont
Module: Timer1_Timer
Description: Unable to subclass specified window
Number: 31002
Source: wrmont
Version: 2002.0.68



February 25, 2006 08:57 PM
The following error occurred:
App: wrmont
Module: Timer1_Timer
Description: Window is already subclassed
Number: 31001
Source: wrmont
Version: 2002.0.68



February 26, 2006 10:31 AM
The following error occurred:
App: Watch Right
Module: ListLogFiles
Description: Set not permitted
Number: 387
Source: WatchRight
Version: 2002.0.68



February 26, 2006 10:43 AM
The following error occurred:
App: Watch Right
Module: btn_Delete_Click
Description: Set not permitted
Number: 387
Source: WatchRight
Version: 2002.0.68



February 26, 2006 10:43 AM
The following error occurred:
App: Watch Right
Module: btn_Delete_Click
Description: Permission denied
Number: 70
Source: WatchRight
Version: 2002.0.68

[BPSTBear]

Pam said:

I loaded AOL version 9.2 Security version on 2/20 and now watch right is no longer logging IM, Send or Read emails. This is very important because my children are always on line. I have missed a week of logs. I tried reinstalling watch right since I had not done an update since I first bought the program and it did not fix the problem. Here is the report. HELP
Thanks

t variable or With block variable not set
Number: 91
Source: wrmont
Version: 2002.0.68

Hello there,

AOL 9.2, forgive me for being unsure about this one but I was just doing some research on it and 9.2, this is also a program that would log like Watch Right would, Correct? So what are you saying is you are using is to program that would basically do the same thing or at least close to the same thing. One thing I can tell you about Watch Right is you will need to upgrade, you have version 2002.0.68 and you should be on version 2002.0.77, and I am going to check with our programer to see if these 2 programs can run together or if there may be a conflict. I don't have the other so I really don't even have an answer for the other one, but I will get back to you as soon as I have an answer :-)

BPS TBear :-)

[Pam]

The aol version is for pop ups and spyware. I set it to allow Watchright
Pam

[jeromy]

Pam, you only posted the error messages but that is only part of the information we'll need to quickly solve your problem.
Please post the full BPS System Information Report.

Please follow these directions to post the BPS System Information Report:

Click on START, point to (All) Programs > BPS Software > BPS System Info.
Once the fields fill with text, click on the "Copy to Clipboard" button.

In your reply message board post, simply right-click and select "Paste"

[Pam]

BPS SysInfo Report

Processor:
Number Of Processors - 1
Processor Benchmark - 1719

Video:
Horizontal Resolution - 1024 pixels
Vertical Resolution - 768 pixels
Color Depth - 32 bits per pixel (True Color)

Memory (RAM and Free Hard Drive Space):
Percent of Memory in use - 57 % used
Total Physical Memory - 523 MB
Free Physical Memory - 221.788 MB
C:\ - 94822 MB free
D:\ - 708 MB free

Scan\Defrag\Temp Files:
Last Scandisk - 0 days ago
Last Defrag - 0 days ago
Windows Temp Directory Contains 167 files.

Versions:
--------------Applications-------------------

Windows 5.1.2600
Internet Explorer 6.0.2900
America Online 9.2.
PowerTools Pro 12 0.0
PowerTools Pro 11 0.0
PowerTools Pro 10 0.0
PowerTools Pro 9 0.0
PowerTools 8 0.0
PowerTools LE1 0.0
PowerTools LE2 0.0
PT Tray 0.0
Addbook Import Stub 0.0
Watch Right 2002.0.0.68
IM Frame 0.0
BPS SysInfo 1.0.51

--------------VB Runtime Files-------------------

C:\WINDOWS\system32\MSVBVM60.dll 6.0.96.90
C:\WINDOWS\system32\OLEAut32.dll 5.1.2600.2180
C:\WINDOWS\system32\OLEPro32.dll 5.1.2600.2180
C:\WINDOWS\system32\AsycFilt.dll 5.1.2600.2180
C:\WINDOWS\system32\stdOLE2.tlb 3.50.5014.0
C:\WINDOWS\system32\MSVCRT.dll 7.0.2600.2180
C:\WINDOWS\system32\MSVCRT40.dll 5.1.2600.2180
C:\WINDOWS\system32\RICHED32.dll 5.1.2600.0

--------------DB Runtime Files-------------------

C:\WINDOWS\system32\dao350.dll 3.51.1608.0
C:\WINDOWS\system32\VB5DB.dll 6.0.81.69
C:\WINDOWS\system32\VBAJet32.dll 6.0.1.9431
C:\WINDOWS\system32\EXPSRV.dll 6.0.72.9589
C:\WINDOWS\system32\MSRD2X35.dll 3.51.623.0
C:\WINDOWS\system32\MSREPL35.dll 3.51.3007.1
C:\WINDOWS\system32\MSJet35.dll 3.51.3203.0
C:\WINDOWS\system32\MSJTer35.dll 3.51.623.0
C:\WINDOWS\system32\MSJInt35.dll 3.51.623.0
C:\WINDOWS\system32\MSVCIRT.dll 7.0.2600.2180

--------------DW Runtime Files-------------------

C:\WINDOWS\system32\DWSBC36.OCX 7.0.0.2
C:\WINDOWS\system32\DWSHK36.OCX 7.1.0.4
C:\WINDOWS\system32\dwspy36.dll 7.1.0.0

--------------App Runtime Files-------------------

0.0
C:\WINDOWS\system32\VSFLEX7L.OCX 7.0.0.78
C:\WINDOWS\system32\Vsflex7d.ocx 0.0
0.0
0.0
C:\WINDOWS\system32\BPSInj36.dll 0.0
0.0
C:\WINDOWS\system32\richtx32.ocx 6.1.97.82
C:\WINDOWS\system32\MSCOMCTL.ocx 6.1.97.82
0.0
0.0
C:\WINDOWS\system32\ssa3d30.ocx 3.0.2.3
0.0
0.0
C:\WINDOWS\system32\wmpdxm.dll 10.0.0.3646
C:\WINDOWS\system32\XceedZip.dll 4.0.3.13
0.0
---------------------------------

Running Programs (71 total):
[System Process]
System
smss.exe
csrss.exe
winlogon.exe
services.exe
lsass.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
spoolsv.exe
AOLacsd.exe
aoltsmon.exe
CCSETMGR.EXE
aoltpspd.exe
NAVAPSVC.EXE
nvsvc32.exe
omniServ.exe
RioMSC.exe
SAVSCAN.EXE
svchost.exe
symlcsvc.exe
wdfmgr.exe
wanmpsvc.exe
CCEVTMGR.EXE
SymWSC.exe
wuauclt.exe
explorer.exe
AOLDial.exe
rundll32.exe
realsched.exe
jusched.exe
sgtray.exe
hpgs2wnd.exe
qttask.exe
hpgs2wnf.exe
kbd.exe
iTunesHelper.exe
hpsysdrv.exe
wmiprvse.exe
CCAPP.EXE
AOLHostManager.exe
AOLServiceHost.exe
HpqCmon.exe
ALCXMNTR.EXE
wrexec.exe
waol.exe
Weather.exe
wrmont.exe
PopupStopper.exe
msmsgs.exe
?ervices.exe
NkvMon.exe
hposol08.exe
OPXPApp.exe
msiexec.exe
rundll32.exe
BackWeb-137903.exe
EyetideController.exe
hotsync.exe
iPodService.exe
PictureProjectInTouch.exe
webshots.scr
alg.exe
AOLSP Scheduler.exe
AOLServiceHost.exe
hpoevm08.exe
shellmon.exe
BPSSI1.exe

Startup Programs
AOLDialer C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
{12EE7A5E-0674-42f9-A76B-000000004D00} rundll32.exe stlb2.dll,DllRunMain
WildTangent CDA RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
TkBellExe "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
Symantec NetDriver Monitor C:\PROGRA~1\SYMNET~1\SNDMon.exe
SunJavaUpdateSched C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
StorageGuard "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
Share-to-Web Namespace Daemon c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
Reminder "C:\Windows\Creator\Remind_XP.exe"
Recguard C:\WINDOWS\SMINST\RECGUARD.EXE
QuickTime Task "C:\Program Files\QuickTime\qttask.exe" -atboottime
Pure Networks Port Magic "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
PS2 C:\WINDOWS\system32\ps2.exe
nwiz nwiz.exe /installquiet /keeploaded /nodetect
NvCplDaemon RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
MoneyStartUp10.0 "C:\Program Files\Microsoft Money\System\Activation.exe"
MISAggregator
Microsoft Works Portfolio C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
KernelFaultCheck %systemroot%\system32\dumprep 0 -k
KBD C:\HP\KBD\KBD.EXE
iTunesHelper "C:\Program Files\iTunes\iTunesHelper.exe"
Internet Optimizer "C:\Program Files\Internet Optimizer\optimize.exe"
hpsysdrv c:\windows\system\hpsysdrv.exe
HotKeysCmds C:\WINDOWS\System32\hkcmd.exe
HostManager C:\Program Files\Common Files\AOL\1140467697\ee\AOLHostManager.exe
ccApp "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
CamMonitor c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
AlcxMonitor ALCXMNTR.EXE
A70F6A1D-0195-42a2-934C-D8AC0F7C08EB rundll32.exe E6F1873B.DLL,D9EBC318C
98D0CE0C16B1 rundll32.exe D0CE0C16B1,D0CE0C16B1
wrexec wrexec.exe
desktop.ini Startup Group
Eyetide Launcher Startup Group
HotSync Manager Startup Group
PictureProject In Touch Startup Group
Webshots Startup Group



Error Log.txt

rce: WatchRight
Version: 2002.0.68




February 21, 2006 09:25 AM
The following error occurred:
App: Watch Right
Module: OpenFile
Description: File not found
Number: 53
Source: WatchRight
Version: 2002.0.68



February 21, 2006 09:34 AM
The following error occurred:
App: Watch Right
Module: ListLogFiles
Description: Set not permitted
Number: 387
Source: WatchRight
Version: 2002.0.68



February 25, 2006 08:57 PM
The following error occurred:
App: wrmont
Module: Timer1_Timer
Description: Unable to subclass specified window
Number: 31002
Source: wrmont
Version: 2002.0.68



February 25, 2006 08:57 PM
The following error occurred:
App: wrmont
Module: Timer1_Timer
Description: Window is already subclassed
Number: 31001
Source: wrmont
Version: 2002.0.68



February 26, 2006 10:31 AM
The following error occurred:
App: Watch Right
Module: ListLogFiles
Description: Set not permitted
Number: 387
Source: WatchRight
Version: 2002.0.68



February 26, 2006 10:43 AM
The following error occurred:
App: Watch Right
Module: btn_Delete_Click
Description: Set not permitted
Number: 387
Source: WatchRight
Version: 2002.0.68



February 26, 2006 10:43 AM
The following error occurred:
App: Watch Right
Module: btn_Delete_Click
Description: Permission denied
Number: 70
Source: WatchRight
Version: 2002.0.68



February 28, 2006 06:55 AM
The following error occurred:
App: wrmont
Module: Timer1_Timer
Description: Unable to subclass specified window
Number: 31002
Source: wrmont
Version: 2002.0.68



February 28, 2006 06:56 AM
The following error occurred:
App: wrmont
Module: Timer1_Timer
Description: Unable to subclass specified window
Number: 31002
Source: wrmont
Version: 2002.0.68



February 28, 2006 06:56 AM
The following error occurred:
App: wrmont
Module: Timer1_Timer
Description: Unable to subclass specified window
Number: 31002
Source: wrmont
Version: 2002.0.68




Here is what I got this time

[Pam]

I have installed the lastest version and the logging is still not working.

BPS SysInfo Report

Processor:
Number Of Processors - 1
Processor Benchmark - 1516

Video:
Horizontal Resolution - 1024 pixels
Vertical Resolution - 768 pixels
Color Depth - 32 bits per pixel (True Color)

Memory (RAM and Free Hard Drive Space):
Percent of Memory in use - 82 % used
Total Physical Memory - 523 MB
Free Physical Memory - 93.704 MB
C:\ - 94704 MB free
D:\ - 708 MB free

Scan\Defrag\Temp Files:
Last Scandisk - 0 days ago
Last Defrag - 0 days ago
Windows Temp Directory Contains 175 files.

Versions:
--------------Applications-------------------

Windows 5.1.2600
Internet Explorer 6.0.2900
America Online 9.0.4184.5301 US
AIM 9.0.4184.5301 US
PowerTools Pro 12 0.0
PowerTools Pro 11 0.0
PowerTools Pro 10 0.0
PowerTools Pro 9 0.0
PowerTools 8 0.0
PowerTools LE1 0.0
PowerTools LE2 0.0
PT Tray 0.0
Addbook Import Stub 0.0
Watch Right 2002.0.0.77
IM Frame 0.0
BPS SysInfo 1.0.52

--------------VB Runtime Files-------------------

C:\WINDOWS\system32\MSVBVM60.dll 6.0.96.90
C:\WINDOWS\system32\OLEAut32.dll 5.1.2600.2180
C:\WINDOWS\system32\OLEPro32.dll 5.1.2600.2180
C:\WINDOWS\system32\AsycFilt.dll 5.1.2600.2180
C:\WINDOWS\system32\stdOLE2.tlb 3.50.5014.0
C:\WINDOWS\system32\MSVCRT.dll 7.0.2600.2180
C:\WINDOWS\system32\MSVCRT40.dll 5.1.2600.2180
C:\WINDOWS\system32\RICHED32.dll 5.1.2600.0

--------------DB Runtime Files-------------------

C:\WINDOWS\system32\dao350.dll 3.51.1608.0
C:\WINDOWS\system32\VB5DB.dll 6.0.81.69
C:\WINDOWS\system32\VBAJet32.dll 6.0.1.9431
C:\WINDOWS\system32\EXPSRV.dll 6.0.72.9589
C:\WINDOWS\system32\MSRD2X35.dll 3.51.623.0
C:\WINDOWS\system32\MSREPL35.dll 3.51.3007.1
C:\WINDOWS\system32\MSJet35.dll 3.51.3203.0
C:\WINDOWS\system32\MSJTer35.dll 3.51.623.0
C:\WINDOWS\system32\MSJInt35.dll 3.51.623.0
C:\WINDOWS\system32\MSVCIRT.dll 7.0.2600.2180

--------------DW Runtime Files-------------------

C:\WINDOWS\system32\DWSBC36.OCX 7.0.0.2
C:\WINDOWS\system32\DWSHK36.OCX 7.1.0.4
C:\WINDOWS\system32\dwspy36.dll 7.1.0.0

--------------App Runtime Files-------------------

0.0
C:\WINDOWS\system32\VSFLEX7L.OCX 7.0.0.78
C:\WINDOWS\system32\Vsflex7d.ocx 0.0
0.0
0.0
C:\WINDOWS\system32\BPSInj36.dll 0.0
0.0
C:\WINDOWS\system32\richtx32.ocx 6.1.97.82
C:\WINDOWS\system32\MSCOMCTL.ocx 6.1.97.82
0.0
0.0
C:\WINDOWS\system32\ssa3d30.ocx 3.0.2.3
0.0
0.0
C:\WINDOWS\system32\wmpdxm.dll 10.0.0.3646
C:\WINDOWS\system32\XceedZip.dll 4.0.3.13
0.0
---------------------------------

Running Programs (68 total):
[System Process]
System
smss.exe
csrss.exe
winlogon.exe
services.exe
lsass.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
spoolsv.exe
AOLacsd.exe
aoltsmon.exe
CCSETMGR.EXE
NAVAPSVC.EXE
aoltpspd.exe
nvsvc32.exe
omniServ.exe
RioMSC.exe
SAVSCAN.EXE
svchost.exe
symlcsvc.exe
wdfmgr.exe
wanmpsvc.exe
CCEVTMGR.EXE
SymWSC.exe
explorer.exe
AOLDial.exe
realsched.exe
jusched.exe
hpgs2wnd.exe
qttask.exe
hpgs2wnf.exe
kbd.exe
iTunesHelper.exe
hpsysdrv.exe
CCAPP.EXE
HpqCmon.exe
ALCXMNTR.EXE
Weather.exe
waol.exe
PopupStopper.exe
AOLHostManager.exe
msmsgs.exe
?ervices.exe
NkvMon.exe
wmiprvse.exe
AOLServiceHost.exe
hposol08.exe
rundll32.exe
BackWeb-137903.exe
EyetideController.exe
hotsync.exe
PictureProjectInTouch.exe
webshots.scr
OPXPApp.exe
iPodService.exe
AOLSP Scheduler.exe
alg.exe
AOLServiceHost.exe
hpoevm08.exe
shellmon.exe
wrexec.exe
wrmont.exe
QW.EXE
BPSSI1.exe

Startup Programs
AOLDialer C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
WildTangent CDA RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
TkBellExe "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
Symantec NetDriver Monitor C:\PROGRA~1\SYMNET~1\SNDMon.exe
SunJavaUpdateSched C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
StorageGuard "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
Share-to-Web Namespace Daemon c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
Recguard C:\WINDOWS\SMINST\RECGUARD.EXE
QuickTime Task "C:\Program Files\QuickTime\qttask.exe" -atboottime
Pure Networks Port Magic "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
PS2 C:\WINDOWS\system32\ps2.exe
nwiz nwiz.exe /installquiet /keeploaded /nodetect
NvCplDaemon RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
MoneyStartUp10.0 "C:\Program Files\Microsoft Money\System\Activation.exe"
MISAggregator
Microsoft Works Portfolio C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
KernelFaultCheck %systemroot%\system32\dumprep 0 -k
KBD C:\HP\KBD\KBD.EXE
iTunesHelper "C:\Program Files\iTunes\iTunesHelper.exe"
hpsysdrv c:\windows\system\hpsysdrv.exe
HotKeysCmds C:\WINDOWS\System32\hkcmd.exe
HostManager C:\Program Files\Common Files\AOL\1140467697\ee\AOLHostManager.exe
ccApp "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
CamMonitor c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
AlcxMonitor ALCXMNTR.EXE
98D0CE0C16B1 rundll32.exe D0CE0C16B1,D0CE0C16B1
wrexec wrexec.exe
desktop.ini Startup Group
Eyetide Launcher Startup Group
HotSync Manager Startup Group
PictureProject In Touch Startup Group
Webshots Startup Group



Error Log.txt

2.0.68



February 25, 2006 08:57 PM
The following error occurred:
App: wrmont
Module: Timer1_Timer
Description: Unable to subclass specified window
Number: 31002
Source: wrmont
Version: 2002.0.68



February 25, 2006 08:57 PM
The following error occurred:
App: wrmont
Module: Timer1_Timer
Description: Window is already subclassed
Number: 31001
Source: wrmont
Version: 2002.0.68



February 26, 2006 10:31 AM
The following error occurred:
App: Watch Right
Module: ListLogFiles
Description: Set not permitted
Number: 387
Source: WatchRight
Version: 2002.0.68



February 26, 2006 10:43 AM
The following error occurred:
App: Watch Right
Module: btn_Delete_Click
Description: Set not permitted
Number: 387
Source: WatchRight
Version: 2002.0.68



February 26, 2006 10:43 AM
The following error occurred:
App: Watch Right
Module: btn_Delete_Click
Description: Permission denied
Number: 70
Source: WatchRight
Version: 2002.0.68



February 28, 2006 06:55 AM
The following error occurred:
App: wrmont
Module: Timer1_Timer
Description: Unable to subclass specified window
Number: 31002
Source: wrmont
Version: 2002.0.68



February 28, 2006 06:56 AM
The following error occurred:
App: wrmont
Module: Timer1_Timer
Description: Unable to subclass specified window
Number: 31002
Source: wrmont
Version: 2002.0.68



February 28, 2006 06:56 AM
The following error occurred:
App: wrmont
Module: Timer1_Timer
Description: Unable to subclass specified window
Number: 31002
Source: wrmont
Version: 2002.0.68



February 28, 2006 08:45 PM
The following error occurred:
App: wrmont
Module: Timer1_Timer
Description: Unable to subclass specified window
Number: 31002
Source: wrmont
Version: 2002.0.77



February 28, 2006 08:45 PM
The following error occurred:
App: wrmont
Module: Timer1_Timer
Description: Unable to subclass specified window
Number: 31002
Source: wrmont
Version: 2002.0.77

[Pam]

Still waiting for someone to help me

[jeromy]

Pam said:

Still waiting for someone to help me

I'm sorry for the delay, I hadn't realized you posted the new System Information Report..

There are a number of issues we need to clear up, we'll start with one, then I'll need you to post another System Information Report so I can see the results.

1. Download Ad-Aware, install it, and allow it to run a complete scan on your hard drive.

2. Post an updated System Information Report. I'll need this so I can check your current list of programs that are set to load with Windows so I can make final suggestions on which items you can safely disable.