Trouble obtain any messages from the new AIM

[bubby12u]

While using Watch Right I can obtain all of the messages from the AOL instant messages, however, I can not obtain any messages from the new AIM. How can I get Watch Right to record AIM?

BPS SysInfo Report

Processor:
Number Of Processors - 1
Processor Benchmark - 2059

Video:
Horizontal Resolution - 1024 pixels
Vertical Resolution - 768 pixels
Color Depth - 32 bits per pixel (True Color)

Memory (RAM and Free Hard Drive Space):
Percent of Memory in use - 80 % used
Total Physical Memory - 261 MB
Free Physical Memory - 50.12 MB
C:\ - 20397 MB free

Scan\Defrag\Temp Files:
Last Scandisk - 0 days ago
Last Defrag - 0 days ago
Norton Last Scandisk - 445 days ago
Norton Last Defrag - 445 days ago
Windows Temp Directory Contains 368 files.

Versions:
--------------Applications-------------------

Windows 5.1.2600
Internet Explorer 6.0.2900
America Online .
PowerTools Pro 12 0.0
PowerTools Pro 11 0.0
PowerTools Pro 10 0.0
PowerTools Pro 9 0.0
PowerTools 8 0.0
PowerTools LE1 0.0
PowerTools LE2 0.0
PT Tray 0.0
Addbook Import Stub 0.0
Watch Right 2002.0.0.68
IM Frame 0.0
BPS SysInfo 1.0.51

--------------VB Runtime Files-------------------

C:\WINNT\system32\MSVBVM60.dll 6.0.96.90
C:\WINNT\system32\OLEAut32.dll 5.1.2600.2180
C:\WINNT\system32\OLEPro32.dll 5.1.2600.2180
C:\WINNT\system32\AsycFilt.dll 5.1.2600.2180
C:\WINNT\system32\stdOLE2.tlb 3.50.5014.0
C:\WINNT\system32\MSVCRT.dll 7.0.2600.2180
C:\WINNT\system32\MSVCRT40.dll 5.1.2600.2180
C:\WINNT\system32\RICHED32.dll 5.1.2600.0

--------------DB Runtime Files-------------------

C:\Program Files\Common Files\Microsoft Shared\DAO\DAO350.DLL 3.51.1608.0
C:\WINNT\system32\VB5DB.dll 0.0
C:\WINNT\system32\VBAJet32.dll 6.0.1.9431
C:\WINNT\system32\EXPSRV.dll 6.0.72.9589
C:\WINNT\system32\MSRD2X35.dll 3.51.623.0
C:\WINNT\system32\MSREPL35.dll 0.0
C:\WINNT\system32\MSJet35.dll 3.51.2723.0
C:\WINNT\system32\MSJTer35.dll 3.51.623.0
C:\WINNT\system32\MSJInt35.dll 3.51.623.0
C:\WINNT\system32\MSVCIRT.dll 7.0.2600.2180

--------------DW Runtime Files-------------------

C:\WINNT\system32\Dwsbc36.ocx 7.0.0.2
C:\WINNT\system32\Dwshk36.ocx 7.1.0.4
C:\WINNT\system32\dwspy36.dll 7.1.0.0

--------------App Runtime Files-------------------

0.0
C:\WINNT\system32\VSFLEX7L.OCX 7.0.0.78
C:\WINNT\system32\Vsflex7d.ocx 0.0
0.0
0.0
C:\WINNT\system32\BPSInj36.dll 0.0
0.0
C:\WINNT\system32\richtx32.ocx 6.0.88.4
C:\WINNT\System32\MSCOMCTL.OCX 6.1.95.45
0.0
0.0
C:\WINNT\system32\ssa3d30.ocx 3.0.2.3
0.0
0.0
C:\WINNT\System32\wmpdxm.dll 10.0.0.3646
C:\WINNT\system32\XceedZip.dll 4.0.3.13
0.0
---------------------------------

Running Programs (70 total):
[System Process]
System
smss.exe
csrss.exe
winlogon.exe
services.exe
lsass.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
spoolsv.exe
Directcd.exe
USM.exe
mmtask.exe
point32.exe
ccApp.exe
qttask.exe
realsched.exe
rundll32.exe
rundll32.exe
jusched.exe
wrexec.exe
ctfmon.exe
rundll32.exe
aim.exe
wrmont.exe
w?crtupd.exe
jucheck.exe
TeaTimer.exe
AcroTray.exe
Ding.exe
GBTray.exe
hpomau08.exe
hpotdd01.exe
aolsoftware.exe
natspeak.exe
ntvdm.exe
CDAC11BA.EXE
vsaccess.exe
CCEVTMGR.EXE
GBPoll.exe
bsa.exe
IIDS.exe
mdm.exe
NAVAPSVC.EXE
NPROTECT.EXE
hpoevm08.exe
OCRAWR32.EXE
nvsvc32.exe
PRISMXL.SYS
NOPDB.EXE
svchost.exe
wdfmgr.exe
Win32sl.exe
SymWSC.exe
SSM.exe
CiMgrLdr.exe
CIMgr.exe
HPZipm12.exe
alg.exe
hposts08.exe
hpofxm08.exe
wscntfy.exe
msmsgs.exe
OUTLOOK.EXE
explorer.exe
iexplore.exe
BPSSI1.exe

Startup Programs
Synchronization Manager mobsync.exe /logon
AdaptecDirectCD "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
User Space Manager C:\Program Files\Intel\LDCM\Bin\USM.exe
NvCplDaemon RUNDLL32.EXE C:\WINNT\System32\NvCpl.dll,NvStartup
nwiz nwiz.exe /install
mmtask C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
IntelliPoint "C:\Program Files\Microsoft IntelliPoint\point32.exe"
ccApp "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
ccRegVfy "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
QuickTime Task "C:\Program Files\QuickTime\qttask.exe" -atboottime
TkBellExe "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
Symantec NetDriver Monitor C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
A70F6A1D-0195-42a2-934C-D8AC0F7C08EB rundll32.exe E6F1873B.DLL,D9EBC318C
98D0CE0C16B1 rundll32.exe D0CE0C16B1,D0CE0C16B1
SunJavaUpdateSched C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
NeroFilterCheck C:\WINNT\system32\NeroCheck.exe
wrexec wrexec.exe
360Share On Startup Startup Group
desktop.ini Startup Group
Dragon NaturallySpeaking Startup Group
OCRAWARE Startup Group
UMAX VistaAccess Startup Group



Error Log.txt




November 13, 2005 11:47 AM
The following error occurred:
App: wrmont
Module: LockZip
Description: Permission denied
Number: 70
Source: wrmont
Version: 2002.0.68



November 13, 2005 03:38 PM
The following error occurred:
App: wrmont
Module: LockZip
Description: Permission denied
Number: 70
Source: wrmont
Version: 2002.0.68



November 18, 2005 04:03 PM
The following error occurred:
App: wrmont
Module: LockZip
Description: Permission denied
Number: 70
Source: wrmont
Version: 2002.0.68



November 20, 2005 09:49 PM
The following error occurred:
App: Watch Right
Module: OpenFile
Description: Set not permitted
Number: 387
Source: WatchRight
Version: 2002.0.68



November 20, 2005 09:49 PM
The following error occurred:
App: Watch Right
Module: OpenFile
Description: File not found
Number: 53
Source: WatchRight
Version: 2002.0.68



November 23, 2005 06:55 PM
The following error occurred:
App: wrmont
Module: SubClassAIMBuddyWindow
Description: Task/Process not found for specified thread.
Number: 31007
Source: wrmont
Version: 2002.0.68



December 3, 2005 01:44 PM
The following error occurred:
App: wrmont
Module: LockZip
Description: Permission denied
Number: 70
Source: wrmont
Version: 2002.0.68



December 15, 2005 02:00 PM
The following error occurred:
App: wrmont
Module: LockZip
Description: Permission denied
Number: 70
Source: wrmont
Version: 2002.0.68



December 21, 2005 11:04 AM
The following error occurred:
App: wrmont
Module: LockZip
Description: Permission denied
Number: 70
Source: wrmont
Version: 2002.0.68



December 21, 2005 09:44 PM
The following error occurred:
App: wrmont
Module: LockZip
Description: Permission denied
Number: 70
Source: wrmont
Version: 2002.0.68



January 8, 2006 12:22 PM
The following error occurred:
App: wrmont
Module: LockZip
Description: Permission denied
Number: 70
Source: wrmont
Version: 2002.0.68

[Carole]

You are using an older version of Watch Right (revision 68.) If you are using AIM Triton, you need to upgrade to Watch Right version 2002.0.77 for full compatibility.

You can download the latest version of Watch Right from our web site. Simply install the new version over your current version to upgrade.