Can't open

[Cathi]

Can't open my watch right program. At the atomic clock I type in my password, but nothing happens.

BPS SysInfo Report

Processor:
Number Of Processors - 1
Processor Benchmark - 1703

Video:
Horizontal Resolution - 1024 pixels
Vertical Resolution - 768 pixels
Color Depth - 32 bits per pixel (True Color)

Memory (RAM and Free Hard Drive Space):
Percent of Memory in use - 66 % used
Total Physical Memory - 523 MB
Free Physical Memory - 177.448 MB
C:\ - 2219 MB free

Scan\Defrag\Temp Files:
Last Scandisk - 0 days ago
Last Defrag - 0 days ago
Windows Temp Directory Contains 360 files.

Versions:
--------------Applications-------------------

Windows 5.1.2600
Internet Explorer 6.0.2900
America Online .
AIM 5.9.3861.0
PowerTools Pro 12 0.0
PowerTools Pro 11 0.0
PowerTools Pro 10 0.0
PowerTools Pro 9 0.0
PowerTools 8 0.0
PowerTools LE1 0.0
PowerTools LE2 0.0
PT Tray 0.0
Addbook Import Stub 0.0
Watch Right 2002.0.0.75
IM Frame 0.0
BPS SysInfo 1.0.52

--------------VB Runtime Files-------------------

C:\WINDOWS\system32\MSVBVM60.dll 6.0.96.90
C:\WINDOWS\system32\OLEAut32.dll 5.1.2600.2180
C:\WINDOWS\system32\OLEPro32.dll 5.1.2600.2180
C:\WINDOWS\system32\AsycFilt.dll 5.1.2600.2180
C:\WINDOWS\system32\stdOLE2.tlb 3.50.5014.0
C:\WINDOWS\system32\MSVCRT.dll 7.0.2600.2180
C:\WINDOWS\system32\MSVCRT40.dll 5.1.2600.2180
C:\WINDOWS\system32\RICHED32.dll 5.1.2600.0

--------------DB Runtime Files-------------------

C:\Program Files\Common Files\Microsoft Shared\DAO\Dao350.dll 3.51.1608.0
C:\WINDOWS\system32\VB5DB.dll 6.0.81.69
C:\WINDOWS\system32\VBAJet32.dll 6.0.1.9431
C:\WINDOWS\system32\EXPSRV.dll 6.0.72.9589
C:\WINDOWS\system32\MSRD2X35.dll 3.51.623.0
C:\WINDOWS\system32\MSREPL35.dll 3.51.3225.0
C:\WINDOWS\system32\MSJet35.dll 3.51.3328.0
C:\WINDOWS\system32\MSJTer35.dll 3.51.623.0
C:\WINDOWS\system32\MSJInt35.dll 3.51.623.0
C:\WINDOWS\system32\MSVCIRT.dll 7.0.2600.2180

--------------DW Runtime Files-------------------

C:\WINDOWS\SYSTEM32\Dwsbc36.ocx 7.0.0.2
C:\WINDOWS\SYSTEM32\Dwshk36.ocx 7.1.0.4
C:\WINDOWS\system32\dwspy36.dll 7.1.0.0

--------------App Runtime Files-------------------

0.0
C:\WINDOWS\SYSTEM32\VSFLEX7L.OCX 7.0.0.78
C:\WINDOWS\system32\Vsflex7d.ocx 0.0
0.0
0.0
C:\WINDOWS\system32\BPSInj36.dll 0.0
0.0
C:\WINDOWS\SYSTEM32\RICHTX32.OCX 6.1.97.82
C:\WINDOWS\SYSTEM32\MSCOMCTL.OCX 6.1.95.45
0.0
0.0
C:\WINDOWS\SYSTEM32\ssa3d30.ocx 3.0.2.3
0.0
0.0
C:\WINDOWS\system32\wmpdxm.dll 10.0.0.3646
C:\WINDOWS\SYSTEM32\XceedZip.dll 4.0.3.13
0.0
---------------------------------

Running Programs (51 total):
[System Process]
System
smss.exe
csrss.exe
winlogon.exe
services.exe
lsass.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
CCSETMGR.EXE
CCEVTMGR.EXE
spoolsv.exe
CCPROXY.EXE
cisvc.exe
CTsvcCDA.EXE
mdm.exe
sqlservr.exe
navapsvc.exe
nvsvc32.exe
snmp.exe
svchost.exe
symlcsvc.exe
wdfmgr.exe
MsPMSPSv.exe
PMSHost.exe
explorer.exe
DSentry.exe
gcasServ.exe
CCAPP.EXE
hpztsb05.exe
wrexec.exe
qttask.exe
DSAgnt.exe
ctfmon.exe
alg.exe
wrmont.exe
DvzMsgr.exe
DLG.exe
sqlmangr.exe
HOTSYNC.EXE
diagent.exe
svchost.exe
gcasDtServ.exe
iexplore.exe
CIDAEMON.EXE
SAVSCAN.EXE
msmsgs.exe
BPSSI1.exe

Startup Programs
diagent "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
DVDSentry C:\WINDOWS\System32\DSentry.exe
ISUSPM Startup C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
gcasServ "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
NvCplDaemon RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
ccApp "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
URLLSTCK.exe C:\Program Files\Norton Internet Security\UrlLstCk.exe
Symantec NetDriver Monitor C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
HPDJ Taskbar Utility C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
mjccvze c:\windows\system32\oadmkz.exe r
PinnacleDriverCheck C:\WINDOWS\system32\PSDrvCheck.exe -CheckReg
wrexec wrexec.exe
QuickTime Task "C:\Program Files\QuickTime\qttask.exe" -atboottime
DESKTOP.INI Startup Group
HotSync Manager Startup Group



Error Log.txt

ed
Number: 70
Source: wrmont
Version: 2002.0.73



August 2, 2005 02:02 PM
The following error occurred:
App: wrmont
Module: LockZip
Description: Permission denied
Number: 70
Source: wrmont
Version: 2002.0.73



August 2, 2005 03:52 PM
The following error occurred:
App: wrmont
Module: LockZip
Description: Permission denied
Number: 70
Source: wrmont
Version: 2002.0.73



August 5, 2005 10:41 AM
The following error occurred:
App: wrmont
Module: LockZip
Description: Permission denied
Number: 70
Source: wrmont
Version: 2002.0.73



August 7, 2005 03:59 PM
The following error occurred:
App: wrmont
Module: LockZip
Description: Permission denied
Number: 70
Source: wrmont
Version: 2002.0.73



August 16, 2005 09:06 PM
The following error occurred:
App: wrmont
Module: LockZip
Description: Permission denied
Number: 70
Source: wrmont
Version: 2002.0.73



August 24, 2005 05:54 PM
The following error occurred:
App: wrmont
Module: ProcessNewWindow
Description: Unable to subclass specified window
Number: 31002
Source: wrmont
Version: 2002.0.73



August 26, 2005 11:53 AM
The following error occurred:
App: wrmont
Module: LockZip
Description: Permission denied
Number: 70
Source: wrmont
Version: 2002.0.73



August 26, 2005 07:40 PM
The following error occurred:
App: wrmont
Module: LockZip
Description: Permission denied
Number: 70
Source: wrmont
Version: 2002.0.73



September 18, 2005 12:15 AM
The following error occurred:
App: wrmont
Module: LockZip
Description: Permission denied
Number: 70
Source: wrmont
Version: 2002.0.73



October 2, 2005 09:37 PM
The following error occurred:
App: wrmont
Module: LockZip
Description: Permission denied
Number: 70
Source: wrmont
Version: 2002.0.75



October 3, 2005 09:24 PM
The following error occurred:
App: wrmont
Module: LockZip
Description: Permission denied
Number: 70
Source: wrmont
Version: 2002.0.75

[Carole]

I found several viruses and spyware listed in your running programs list, each of which may affect your computer and WR's performance.

Please update you antivirus programs and run a full scan.

In addition, please read this thread for information on how to remove current spyware from your computer, and how to protect it in the future.

If you are still experiencing problems after doing the above and removing all viruses and spyware from your system, please post your updated system information.

[ja]

If program is hidden, what is the best way to access it without others finding it.

[jeromy]

ja said:

If program is hidden, what is the best way to access it without others finding it.

Navigate to C:\Program Files\WatchRight and double click on "WRClock.exe".
You will still need the password to open the Access Panel to view logs and enable/disable logging.