Post by CMA on Oct 6, 2005 15:50:08 GMT -5
We are past purchasers of your Watch Right software. The software was successfully installed on our son's computer and functioned properly. There were no technical issues involved and we were very satisifed with it's operation.
Watch Right was installed on our son's machine at his Mother's insistence in that we were gravely concerned as to whether or not our son's use of his computer involved inappropriate activates. By using Watch Right we subsequently found that his usage of his computer was in fact highly improper. Through an unfortunate mistake, our son discovered that his computer was being monitored although he did not how it was being monitored. We do believe that he suspected Watch Right. Interestingly enough, we were able to see via the "error log" file that he attempted several times to access it (refer to second paragraph below for how we "saw" the error log). Failing that, it seems however that he lacked the technical ability to remove the program. However, our son retaliated by changing his Windows XP login password; a simple and effective expedient in that WP's password encryption algorithm is extremely robust. Needless to say we have subsequently been effectively denied the ability of monitoring our son's computer activities.
Due to our son's behavioral problems, we have decided to no longer allow him computer access; that is to say, the computer has been physically taken from him. I have removed the hard drives (C,D) from it. In fact, the "C" drive is presently accessible on the computer on which I am typing this msg (via PCI RAID card/accessible via Windows Explorer). My wife has requested that I print out the entire Watch Right activity log. However it does not seem that I can readily do this. Nonetheless; I purpose that it can be done via one of two methods. Either would require assistance. The first method would be to inform us of the name and location of the log file(s) we need and what application we use, e.g. Notepad, Word, etc., to open it (I have already tried this without success. It may that that the log is located in another directory or that it is embedded within the application program itself or that it is encrypted in some other manner). Or perhaps a small "viewer" piece of software is available? The second would be for us to email you whatever file(s) may be necessary to achieve our end and request that you transfer the data desired to a ASCII text file and email it back to us. If the second option is a service that would necessarily requires payment, we are of course willing to recompense you for such service.
Another method would be to purchase (again) Watchright, install it on my computer, and transfer the log file over from our son's hard drive to my own. Again; we would need to know what file(s) to transfer.
As a final note and suggestion; the addition of a DOS batch program that is invoked (prior to DOS handing off control to Windows) whose function it is to record the users login name upon Windows bootup would be an extremely valuable addition to your software. Given such a feature and assuming that the user changes the login password, one would simply boot from "A" (DOS). Then, an associated DOS batch program (either on the boot disk or executable from "C" root directory prompt) would return the recorded user name. This would be highly beneficial in that, as the situation presently stands, the entire intent and purpose of Watch Right is fully defeated by simply changing the user password. Moreover and as you aware, childern having something to hide are much more prone to change their login passwords more frequesntly than other childern with nothing to hide.
We fervently hope that you are capable of assisting us as we are deeply concerned in respect to our son's past activities as well as his current and future wellbeing.
Mr & Mrs CMA
Watch Right was installed on our son's machine at his Mother's insistence in that we were gravely concerned as to whether or not our son's use of his computer involved inappropriate activates. By using Watch Right we subsequently found that his usage of his computer was in fact highly improper. Through an unfortunate mistake, our son discovered that his computer was being monitored although he did not how it was being monitored. We do believe that he suspected Watch Right. Interestingly enough, we were able to see via the "error log" file that he attempted several times to access it (refer to second paragraph below for how we "saw" the error log). Failing that, it seems however that he lacked the technical ability to remove the program. However, our son retaliated by changing his Windows XP login password; a simple and effective expedient in that WP's password encryption algorithm is extremely robust. Needless to say we have subsequently been effectively denied the ability of monitoring our son's computer activities.
Due to our son's behavioral problems, we have decided to no longer allow him computer access; that is to say, the computer has been physically taken from him. I have removed the hard drives (C,D) from it. In fact, the "C" drive is presently accessible on the computer on which I am typing this msg (via PCI RAID card/accessible via Windows Explorer). My wife has requested that I print out the entire Watch Right activity log. However it does not seem that I can readily do this. Nonetheless; I purpose that it can be done via one of two methods. Either would require assistance. The first method would be to inform us of the name and location of the log file(s) we need and what application we use, e.g. Notepad, Word, etc., to open it (I have already tried this without success. It may that that the log is located in another directory or that it is embedded within the application program itself or that it is encrypted in some other manner). Or perhaps a small "viewer" piece of software is available? The second would be for us to email you whatever file(s) may be necessary to achieve our end and request that you transfer the data desired to a ASCII text file and email it back to us. If the second option is a service that would necessarily requires payment, we are of course willing to recompense you for such service.
Another method would be to purchase (again) Watchright, install it on my computer, and transfer the log file over from our son's hard drive to my own. Again; we would need to know what file(s) to transfer.
As a final note and suggestion; the addition of a DOS batch program that is invoked (prior to DOS handing off control to Windows) whose function it is to record the users login name upon Windows bootup would be an extremely valuable addition to your software. Given such a feature and assuming that the user changes the login password, one would simply boot from "A" (DOS). Then, an associated DOS batch program (either on the boot disk or executable from "C" root directory prompt) would return the recorded user name. This would be highly beneficial in that, as the situation presently stands, the entire intent and purpose of Watch Right is fully defeated by simply changing the user password. Moreover and as you aware, childern having something to hide are much more prone to change their login passwords more frequesntly than other childern with nothing to hide.
We fervently hope that you are capable of assisting us as we are deeply concerned in respect to our son's past activities as well as his current and future wellbeing.
Mr & Mrs CMA
