Toolbar malfunctions

[Frederick Hodgkins]

Today I decided that my AOL/PT programs running too slowly. So I called AOL and they guided me through a restore of the system, cleaning up the cache, and finally a repair of the connective program. None of them worked and the last move caused the PT program to be unable to initialize the AOL program, so I got stuck somewhere in the middle.

I finally reloaded AOL 9.0 SE and downloaded PT 12 and reinstalled it, and that got everything working in synchronicity again, except the toolbar feature that creates a button for your favorite web sites. The button is created as it usually was but when I click on it I get a prompt at the bottom of the righthander the screen which says "Error executing command." Can this be corrected? And how?

[helpful person]

try this unistall pt then go to start then to run type in regedit then look for bps software in the registry then delete that part then reinstall pt . and it should work fredrick send me your email address so i can send you a screen shot what you should look for

[Frederick]

[e-mail]

[Katie]

Frederick, I'm not so sure I'd go mucking around in the registry to resolve a problem with a menu button.

Usually if you tell us the steps you're taking to create that button, someone here can help with the part that's not working. Therefore, please post step-by-step what you are doing to create a button.


Katie

[Frederick]

Thanks for the directions. Worked like a charm.

[helpful person]

your welcome