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Post by Sammi435 on Dec 31, 2006 0:27:45 GMT -5
Can anyone tell me how to fix this? I can see everyone else's text just fine, and if I close Power Tools, I can see mine too. But with PT open, I can't see my text. Help...  |
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Post by jeromy on Jan 1, 2007 13:42:27 GMT -5
I bet you've accidently placed yourself on Ignore.
While AOL won't let you ignore yourself, PowerTools can block text from anyone (including you).
Click on the red PowerTools drill icon on your toolbar > select Customize PowerTools and choose Ignore List.
Here, check to see if your name is in the "Ignored in Chat" list.
If so, click on it, and then click on the "Delete" button.
Let me know if this helps.
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Post by kneadstoknow on Jan 12, 2007 11:51:15 GMT -5
I had the same thing happen to me this morning on PTS 12 and AOL 9, and also PTS 10x and AOL 8.0. I did not put myself on ignore by accident either. It happened in both a conference room that AOL created and also in an AIM/AOL room.
Thanks for any feedback.
Jo
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Post by Diva on Jan 13, 2007 13:09:45 GMT -5
NO didn't you see me say I know I didn't click the ignore
and didn't you see I said that I can see the chat at first and then it disappears.....please try reading what I am actually saying is going on! I didn't click ignore!
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Post by Snowy Owl Spirit on Jan 13, 2007 20:04:40 GMT -5
My chatroom text is disappearing as well, after about 5 minutes in the room, when i refresh the chat window it comes back, again for about 5 minutes them poof, no text  |
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Post by jeromy on Jan 15, 2007 18:12:41 GMT -5
kneadstoknow:
Did you try to restart your computer to see if that solved your problem?
If it did not, please start your own thread describing the problem and post the BPS System Information Report. (it gets confusing to both the tech and the original author of this post if multiple users try to receive support in one thread).
To post the BPS System Information Report:
1. Click on START > Point to (All) Programs > BPS Software > BPS System Info.
2. Once the utility opens, and the fields fill with text, click on the "Copy to Clipboard" button.
3. In your reply message board post, simply right-click > select "Paste".
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Post by jeromy on Jan 15, 2007 18:14:29 GMT -5
My chatroom text is disappearing as well, after about 5 minutes in the room, when i refresh the chat window it comes back, again for about 5 minutes them poof, no text Please follow the directions outlined above to post the BPS System Information Report. Make certain you start your own thread and discontinue using this one. |
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Post by jeromy on Jan 15, 2007 18:18:58 GMT -5
DivaActually, the original author of this thread was: Sammi435, their post didn't mention the use of ignore. You are looking at the wrong thread, please look at the one you started. Just a friendly reminder, we volunteer here (we do this for free..) during our own personal time. Your outburst of hostility was completely unnecessary and unwarranted because you are in the wrong thread. Your post can be found here: bpssoft.proboards12.com/index.cgi?board=ptchat&action=display&thread=1168396563
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Post by Lonewolf1653 on Jan 16, 2007 12:41:38 GMT -5
I am having the same trouble!Cant see my chat after a few lines!
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Post by Carole on Jan 16, 2007 12:49:28 GMT -5
I am having the same trouble!Cant see my chat after a few lines! Please follow the directions outlined above to post your BPS System Information Report. Make certain you start your own thread ( as explained here) and discontinue using this one. |
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