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Post by epj on Dec 8, 2006 12:46:01 GMT -5
Each time I enter a chat, in order to use chat preferences of show members entering and leaving, I have to click the preference, change it, then sign off, then sign back on to make that preference work. How can I save the choice?
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Post by Carole on Dec 8, 2006 16:35:08 GMT -5
The Chat Preferences should be saved automatically after you made and confirmed your selections.
Could you please post your BPS System Information following the steps below:
1. Click the Windows "Start" button.
2. Click your mouse on "All Programs" to get a list of all installed programs on your system.
3. Click your mouse on the "BPS SoftWare" program group.
4. Click on "BPS System Info" and wait for the window to load completely.
5. Once fully loaded, click the "Copy to Clipboard" button on the "BPS System Info" window (nothing will happen visibly -- please do not copy anything else to the Windows Clipboard until finished.)
6. Click the "Reply" button in this thread, right click in the message body, and then select "Paste" from the menu. This will paste your complete system info in your post.
7. Click the "Post Message" button.
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Post by epj on Dec 8, 2006 16:40:56 GMT -5
BPS SysInfo Report
Processor:
Number Of Processors - 2
Processor Benchmark - 1672
Video:
Horizontal Resolution - 800 pixels
Vertical Resolution - 600 pixels
Color Depth - 32 bits per pixel (True Color)
Memory (RAM and Free Hard Drive Space):
Percent of Memory in use - 39 % used
Total Physical Memory - 1046 MB
Free Physical Memory - 637.376 MB
C:\ - 133776 MB free
Scan\Defrag\Temp Files:
Last Scandisk - 0 days ago
Last Defrag - 0 days ago
Windows Temp Directory Contains 15 files.
Versions:
--------------Applications-------------------
Windows 5.1.2600
Internet Explorer 6.0.2900
America Online 9.0.4184.5326 US
AIM 9.0.4184.5326 US
PowerTools Pro 12 12.0.0.38
PowerTools Pro 11 0.0
PowerTools Pro 10 0.0
PowerTools Pro 9 0.0
PowerTools 8 0.0
PowerTools LE1 0.0
PowerTools LE2 0.0
PT Tray 0.0
Addbook Import Stub 0.0
Watch Right 0.0
IM Frame 0.0
BPS SysInfo 1.0.52
--------------VB Runtime Files-------------------
C:\WINDOWS\system32\MSVBVM60.dll 6.0.96.90
C:\WINDOWS\system32\OLEAut32.dll 5.1.2600.2180
C:\WINDOWS\system32\OLEPro32.dll 5.1.2600.2180
C:\WINDOWS\system32\AsycFilt.dll 5.1.2600.2180
C:\WINDOWS\system32\stdOLE2.tlb 3.50.5014.0
C:\WINDOWS\system32\MSVCRT.dll 7.0.2600.2180
C:\WINDOWS\system32\MSVCRT40.dll 5.1.2600.2180
C:\WINDOWS\system32\RICHED32.dll 5.1.2600.0
--------------DB Runtime Files-------------------
C:\Program Files\PowerTools 12\DAO350.DLL 3.51.1608.0
C:\WINDOWS\system32\VB5DB.dll 6.0.81.69
C:\WINDOWS\system32\VBAJet32.dll 6.0.1.9431
C:\WINDOWS\system32\EXPSRV.dll 6.0.72.9589
C:\WINDOWS\system32\MSRD2X35.dll 3.51.623.0
C:\WINDOWS\system32\MSREPL35.dll 3.51.2404.0
C:\WINDOWS\system32\MSJet35.dll 3.51.2723.0
C:\WINDOWS\system32\MSJTer35.dll 3.51.623.0
C:\WINDOWS\system32\MSJInt35.dll 3.51.623.0
C:\WINDOWS\system32\MSVCIRT.dll 7.0.2600.2180
--------------DW Runtime Files-------------------
C:\WINDOWS\system32\Dwsbc36.ocx 7.0.0.2
C:\WINDOWS\system32\Dwshk36.ocx 7.1.0.4
C:\WINDOWS\system32\dwspy36.dll 7.1.0.0
--------------App Runtime Files-------------------
C:\WINDOWS\system32\ActBar2.ocx 2.5.0.102
C:\WINDOWS\system32\Vsflex7d.ocx 7.0.0.78
C:\WINDOWS\system32\Vsflex7d.ocx 7.0.0.78
C:\WINDOWS\system32\BlueBtn.ocx 1.0.0.44
C:\WINDOWS\system32\BPSTer2.ocx 2.0.0.25
C:\WINDOWS\system32\BPSInj36.dll 1.23.0.10
C:\WINDOWS\system32\DCal.dll 1.4.4.5
C:\WINDOWS\system32\Richtx32.ocx 6.0.88.4
C:\WINDOWS\system32\MSCOMCTL.OCX 6.1.97.82
C:\WINDOWS\system32\ssscrl30.ocx 3.0.2.5
C:\WINDOWS\system32\sstabs2.ocx 2.0.3.5
C:\WINDOWS\system32\ssa3d30.ocx 3.0.2.3
C:\WINDOWS\system32\SSTree.ocx 1.0.4.1
0.0
C:\WINDOWS\system32\wmpdxm.dll 10.0.0.3646
C:\WINDOWS\system32\XceedZip.dll 4.0.3.13
C:\WINDOWS\system32\MTrayX.OCX 1.0.0.9
---------------------------------
Running Programs (52 total):
[System Process]
System
smss.exe
csrss.exe
winlogon.exe
services.exe
lsass.exe
ati2evxx.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
spoolsv.exe
explorer.exe
DMXLauncher.exe
CTSysVol.exe
rundll32.exe
clclean.0001
issch.exe
DLACTRLW.EXE
hpgs2wnd.exe
stsystra.exe
avgcc.exe
hpgs2wnf.exe
aolsoftware.exe
AOLSP Scheduler.exe
CTDetect.exe
ctfmon.exe
hpoavn07.exe
AOLacsd.exe
aoltsmon.exe
avgamsvr.exe
avgupsvc.exe
aoltpspd.exe
avgemc.exe
CTsvcCDA.exe
svchost.exe
hpoevm07.exe
wdfmgr.exe
wanmpsvc.exe
hpoipm07.exe
CreativeLicensing.exe
alg.exe
hposts07.exe
hpofxm07.exe
MsMpEng.exe
MSASCui.exe
waol.exe
shellmon.exe
ptools12.exe
BPSSI1.exe
Startup Programs
ATIPTA "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
DMXLauncher C:\Program Files\Dell\Media Experience\DMXLauncher.exe
CTSysVol C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe /r
MBMon Rundll32 CTMBHA.DLL,MBMon
UpdReg C:\WINDOWS\UpdReg.EXE
VoiceCenter "C:\Program Files\Creative\VoiceCenter\AndreaVC.exe" /tray
ISUSPM Startup "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
ISUSScheduler "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
DLA C:\WINDOWS\System32\DLA\DLACTRLW.EXE
Share-to-Web Namespace Daemon C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
Speed racer C:\Program Files\Creative\PlayCenter\CTSRReg.exe
MSKDetectorExe C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
SigmatelSysTrayApp stsystra.exe
QuickTime Task "C:\Program Files\QuickTime\qttask.exe" -atboottime
AVG7_CC C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
Windows Defender "C:\Program Files\Windows Defender\MSASCui.exe" -hide
HostManager C:\Program Files\Common Files\AOL\1155679762\ee\AOLSoftware.exe
AOLDialer C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
AOL Spyware Protection "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
Pure Networks Port Magic "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
KernelFaultCheck %systemroot%\system32\dumprep 0 -k
desktop.ini Startup Group
Error Log.txt
ust 12, 2006 06:17 PM
The following error occurred:
App: PowerTools for AOL
Module: CheckMailIcon
Description: Automation error
An outgoing call cannot be made since the application is dispatching an input-synchronous call.
Number: -2147417843
Source: BPSPowerTools120
Version: 12.0.37
September 13, 2006 06:03 PM
The following error occurred:
App: PowerTools for AOL
Module: CheckMailIcon
Description: Automation error
The remote procedure call failed.
Number: -2147023170
Source: BPSPowerTools120
Version: 12.0.37
September 13, 2006 06:03 PM
The following error occurred:
App: PowerTools for AOL
Module: CheckMailIcon
Description: The remote server machine does not exist or is unavailable
Number: 462
Source: BPSPowerTools120
Version: 12.0.37
September 13, 2006 06:03 PM
The following error occurred:
App: PowerTools for AOL
Module: SavePTToolbar
Description: Object already loaded
Number: 360
Source: BPSPowerTools120
Version: 12.0.37
November 25, 2006 06:14 PM
The following error occurred:
App: PowerTools for AOL
Module: SetRecord
Description: Syntax error in string in query expression '[America Online] = ''.
Number: 3075
Source: DAO.Database
Version: 12.0.37
November 25, 2006 06:14 PM
The following error occurred:
App: PowerTools for AOL
Module: SetRecord
Description: Object variable or With block variable not set
Number: 91
Source: BPSPowerTools120
Version: 12.0.37
November 28, 2006 10:33 PM
The following error occurred:
App: PowerTools for AOL
Module: ActiveBar21_ToolClick
Description: Method '~' of object '~' failed
Number: -2147467259
Source: BPSPowerTools120
Version: 12.0.37
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Post by epj on Dec 11, 2006 23:50:19 GMT -5
Are you going to answer my question on how to save preference choices?
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Post by jeromy on Dec 12, 2006 0:11:44 GMT -5
Each time I enter a chat, in order to use chat preferences of show members entering and leaving, I have to click the preference, change it, then sign off, then sign back on to make that preference work. How can I save the choice? What are the exact steps you're using to disable the entering/leaving preferences? |
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Post by epj on Dec 12, 2006 12:08:47 GMT -5
When I enter chat, members entering and members leaving do not work. I click on PT icon and uncheck the 2 preferences. Then I click the icon again, and reclick the 2 desired preferences. Then I exit chat, sign off AOL, then sign back on and the 2 preferences are working. I do this each day.
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Post by jeromy on Dec 12, 2006 16:39:00 GMT -5
That is the correct method. Try these steps and let me know the outcome: Exit PowerTools. Click on START > Select RUN Type in REGEDiT and hit Enter. Double click on the following folders: - HKEY_CURRENT_USER
- Software
- BPS SoftWare
- PowerTools 12
- RichChat Panes
Once you double-click on the RichChat Panes, if the values for "Members Entering List" and "Members Leaving List" say No, double-click on each and change the Value Data to say "Yes". Close the Registry Editor. Launch PowerTools and test to see if this setting is now permanent. |
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Post by EPJ on Dec 12, 2006 23:32:04 GMT -5
I COULD NOT FIND THE HKEY_CURRENT_USER file.
I also did a search and found no such file.
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Post by jeromy on Dec 13, 2006 18:32:01 GMT -5
When you open Registry Editor, make certain "My Computer" has a negative sign instead of a plus sign.
You should see the missing key now.
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Post by epj on Dec 13, 2006 20:15:25 GMT -5
Rocky thank you for your answer, I found it.
But it said yes.
So I changed it to no, and then back to yes.
I opened PT, went into chat, it still doesnt work!
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Post by jeromy on Dec 13, 2006 22:33:49 GMT -5
Go back to the same location:
Exit PowerTools.
Click on START > Select RUN
Type in REGEDiT and hit Enter.
Double click on the following folders:
* HKEY_CURRENT_USER
* Software
* BPS SoftWare
* PowerTools 12
* RichChat Panes
Now, right-click on RichChat Panes and select Delete.
Launch PowerTools and try to set your settings the correct way.
Let me know your results.
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Post by epj on Dec 14, 2006 0:26:53 GMT -5
ROCKY STILL DIDNT WORK!
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Post by jeromy on Dec 15, 2006 11:51:42 GMT -5
PowerTools writes the data to the Windows Registry (which you saw at REGEDiT). The registry cannot be stored as "Read Only" which means programms aren't allowed to make changes.
Something on your system must be preventing PowerTools from making changes.
What is this program: clclean.0001 ?
It's listed as a running process on your machine.
Do you have an antivirus program on your computer? Which one? Can you update the virus signature files?
Do you have a spyware program on your computer? Which one?
Can you update the spyware signature files?
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Post by epj on Dec 15, 2006 15:09:22 GMT -5
Rocky I have AVG anti virus, and do not know how to update signature file.
I have both AOL and WINDOWS DEFENDER spyware, and do not know how to update signatures.
Regarding the clclean.0001
I did a search and got the 2 folling answers pasted below:
Windows has the following information about this file type. This page will help you find software needed to open your file.
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Post by jeromy on Dec 17, 2006 14:35:25 GMT -5
Thanks for the extra information. I found a site that had more detailed information on what this was: forums.myispfinder.org/showthread.php?t=42843Could you please post another BPS System Information Report -- I want to see if any new error messages have appeared and I also want to double-check the list of programs that are set to load with Windows. |
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