power tools 12.0.37

[Keno]

while in a chat room and useing ban words it does not work. Also the screen will freeze and i cant type nothing. thank you

[Carole]

Please follow these steps to post your system information:

1. Click the Windows "Start" button.

2. Click your mouse on "All Programs" to get a list of all installed programs on your system.

3. Click your mouse on the "BPS SoftWare" program group.

4. Click on "BPS System Info" and wait for the window to load completely.

5. Once fully loaded, click the "Copy to Clipboard" button on the "BPS System Info" window (nothing will happen visibly -- please do not copy anything else to the Windows Clipboard until finished.)

6. Click the "Reply" button in this thread, right click in the message body, and then select "Paste" from the menu. This will paste your complete system info in your post.

7. Click the "Post Message" button.

[Keno]

BPS SysInfo Report

Processor:
Number Of Processors - 1
Processor Benchmark - 2156

Video:
Horizontal Resolution - 1024 pixels
Vertical Resolution - 768 pixels
Color Depth - 32 bits per pixel (True Color)

Memory (RAM and Free Hard Drive Space):
Percent of Memory in use - 78 % used
Total Physical Memory - 458 MB
Free Physical Memory - 97.04 MB
C:\ - 61322 MB free
D:\ - 796 MB free

Scan\Defrag\Temp Files:
Last Scandisk - 0 days ago
Last Defrag - 0 days ago
Windows Temp Directory Contains 31 files.

Versions:
--------------Applications-------------------

Windows 5.1.2600
Internet Explorer 6.0.2900
America Online 9.0.4184.5318 US
AIM 9.0.4184.5318 US
PowerTools Pro 12 12.0.0.37
PowerTools Pro 11 0.0
PowerTools Pro 10 0.0
PowerTools Pro 9 0.0
PowerTools 8 0.0
PowerTools LE1 0.0
PowerTools LE2 0.0
PT Tray 0.0
Addbook Import Stub 0.0
Watch Right 0.0
IM Frame 0.0
BPS SysInfo 1.0.52

--------------VB Runtime Files-------------------

C:\WINDOWS\system32\MSVBVM60.dll 6.0.96.90
C:\WINDOWS\system32\OLEAut32.dll 5.1.2600.2180
C:\WINDOWS\system32\OLEPro32.dll 5.1.2600.2180
C:\WINDOWS\system32\AsycFilt.dll 5.1.2600.2180
C:\WINDOWS\system32\stdOLE2.tlb 3.50.5014.0
C:\WINDOWS\system32\MSVCRT.dll 7.0.2600.2180
C:\WINDOWS\system32\MSVCRT40.dll 5.1.2600.2180
C:\WINDOWS\system32\RICHED32.dll 5.1.2600.0

--------------DB Runtime Files-------------------

C:\Program Files\Common Files\Microsoft Shared\DAO\DAO350.DLL 3.51.1608.0
C:\WINDOWS\system32\VB5DB.dll 6.0.81.69
C:\WINDOWS\system32\VBAJet32.dll 6.0.1.9431
C:\WINDOWS\system32\EXPSRV.dll 6.0.72.9589
C:\WINDOWS\system32\MSRD2X35.dll 3.51.623.0
C:\WINDOWS\system32\MSREPL35.dll 3.51.3225.0
C:\WINDOWS\system32\MSJet35.dll 3.51.3328.0
C:\WINDOWS\system32\MSJTer35.dll 3.51.623.0
C:\WINDOWS\system32\MSJInt35.dll 3.51.623.0
C:\WINDOWS\system32\MSVCIRT.dll 7.0.2600.2180

--------------DW Runtime Files-------------------

C:\WINDOWS\system32\Dwsbc36.ocx 7.0.0.2
C:\WINDOWS\system32\DWSHK36.OCX 7.1.0.4
C:\WINDOWS\system32\dwspy36.dll 7.1.0.0

--------------App Runtime Files-------------------

C:\WINDOWS\system32\ActBar2.ocx 2.5.0.102
C:\WINDOWS\system32\Vsflex7d.ocx 7.0.0.78
C:\WINDOWS\system32\Vsflex7d.ocx 7.0.0.78
C:\WINDOWS\system32\BlueBtn.ocx 1.0.0.44
C:\WINDOWS\system32\BPSTer2.ocx 2.0.0.25
C:\WINDOWS\system32\BPSInj36.dll 1.23.0.10
C:\WINDOWS\system32\DCal.dll 1.4.4.5
C:\WINDOWS\system32\RICHTX32.OCX 6.0.88.4
C:\WINDOWS\system32\MSCOMCTL.OCX 6.1.97.82
C:\WINDOWS\system32\ssscrl30.ocx 3.0.2.5
C:\WINDOWS\system32\sstabs2.ocx 2.0.3.5
C:\WINDOWS\system32\ssa3d30.ocx 3.0.2.3
C:\WINDOWS\system32\SSTree.ocx 1.0.4.1
0.0
C:\WINDOWS\system32\wmpdxm.dll 9.0.0.3250
C:\WINDOWS\system32\XceedZip.dll 4.0.3.13
C:\WINDOWS\system32\MTrayX.OCX 1.0.0.9
---------------------------------

Running Programs (47 total):
[System Process]
System
smss.exe
csrss.exe
winlogon.exe
services.exe
lsass.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
CCSETMGR.EXE
CCEVTMGR.EXE
CCPROXY.EXE
SPBBCSvc.exe
symlcsvc.exe
spoolsv.exe
AOLacsd.exe
aoltsmon.exe
AluSchedulerSvc.exe
aoltpspd.exe
MDM.EXE
NAVAPSVC.EXE
explorer.exe
HPZipm12.exe
svchost.exe
wanmpsvc.exe
symwsc.exe
CCAPP.EXE
aolsoftware.exe
LVCOMSX.EXE
LogiTray.exe
qttask.exe
msmsgs.exe
ctfmon.exe
hpqtra08.exe
waol.exe
FxSvr2.exe
hpqste08.exe
alg.exe
hprblog.exe
NSCSRVCE.EXE
shellmon.exe
SNDSrvc.exe
ptools12.exe
BPSSI1.exe

Startup Programs
ccApp "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
Symantec NetDriver Monitor C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
HostManager C:\Program Files\Common Files\AOL\1115285052\ee\AOLSoftware.exe
LogitechVideoRepair C:\Program Files\Logitech\Video\ISStart.exe
TkBellExe "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
LVCOMSX C:\WINDOWS\system32\LVCOMSX.EXE
LogitechVideoTray C:\Program Files\Logitech\Video\LogiTray.exe
QuickTime Task "C:\Program Files\QuickTime\qttask.exe" -atboottime
NAV CfgWiz c:\Program Files\Common Files\Symantec Shared\SymProbe.exe -r "C:\Program Files\Norton AntiVirus\CfgWiz.exe" /GUID {0D7956A2-5A08-4ec2-A72C-DF8495A66016} /MODE CfgWiz /CMDLINE "REBOOT"
desktop.ini Startup Group



Error Log.txt

y expression '[America Online] = ''.
Number: 3075
Source: DAO.Database
Version: 12.0.37



May 14, 2006 06:57 PM
The following error occurred:
App: PowerTools for AOL
Module: SetRecord
Description: Object variable or With block variable not set
Number: 91
Source: BPSPowerTools120
Version: 12.0.37



June 1, 2006 07:41 PM
The following error occurred:
App: PowerTools for AOL
Module: CheckMailIcon
Description: Automation error
The remote procedure call failed.
Number: -2147023170
Source: BPSPowerTools120
Version: 12.0.37



June 1, 2006 07:41 PM
The following error occurred:
App: PowerTools for AOL
Module: CheckMailIcon
Description: The remote server machine does not exist or is unavailable
Number: 462
Source: BPSPowerTools120
Version: 12.0.37



June 1, 2006 07:41 PM
The following error occurred:
App: PowerTools for AOL
Module: SavePTToolbar
Description: Object already loaded
Number: 360
Source: BPSPowerTools120
Version: 12.0.37




June 4, 2006 05:42 AM
The following error occurred:
App: PowerTools for AOL
Module: SavePTToolbar
Description: Object already loaded
Number: 360
Source: BPSPowerTools120
Version: 12.0.37

[jeromy]

I don't see anything from your System Information Report that would indicate a problem.

Out of curiousity do you have any "Hot Words" for PowerChat?
I would like to know if those cause the same "lag" that the banned words do.
Click on the Red PowerTools drill icon > Select "Customize PowerTools" > "PowerChat Preferences".
Once here, click on the "Hot Words" tab.
Enter the NEW button. Enter the word: "test", then click on SAVE.
Enter a chat room and send the word: "test" to the room.
-- Does the default sound play?
-- Any lagging?
[When finished with this test, you can delete the TEST Hot Word]

The banned words are stored at
C:\Program Files\PowerTools 12\Banwords.txt
Locate this file, right-click on it, select Properties.
Make certain "Read Only" is not checked.

Also, you can safely disable the following programs from loading with Windows:

Disable Unnecessary Startup Programs:

• Click on START
  
• Click on RUN
  
• Type in MSCONFiG and hit Enter
  
• Click over to the Startup tab
  
• Remove the checkmarks next to the following items:
  
  HostManager
  LogitechVideoRepair
  LogitechVideoTray (optional)
  QuickTime Task
  NAV CfgWiz
  
  
• When finished, hit Apply > OK. Restart your computer.
  

[Keno]

I have no hot words only ban words and i cant locate the file for c:/program files/power tools 12 banwords.txt to look at the file. I did check disable unnecessary startup programs. and the list you gave me noned had checkmarks next to them.

[jeromy]

I figured you didn't have hotwords, I want you to create one, then see if you experience the same lag that you do when using the banned words.

You can search Windows XP for that Banwords.txt document:

1. Click on START > on the right-side pane Select SEARCH
2. Search for BannedWords.txt (you can copy and paste this)
3. Change the "Look In:" to search your C:\ drive
4. Click on "Search Now" button.
5. Right-click on it, select Properties.
Make certain "Read Only" is not checked.