Still Not Working

[xsatanschipmunkx]

The problem we've all been experiencing today STILL is ongoing. I've re-started my room. Restarted AOL and Powertools NUMEROUS times. Restarted my PC. Uninstalled and reinstalled my powertools *latest version..12.0.37 or something like it.*

NOTHING works right. When my powertools initializes, as SOON as I go in the room, almost ALL of powertools stops working. It won't work in the room, it disappears from my buddylist, it cuts my tool bar in half, horizontally. Right now, I'm running nothing but AOL, and it sucks. I don't see how it can supposedly be fixed, yet it magically doesn't work for just me.

Oh, and when Powertools is initializing, the bpseditor.txt shows up for some odd reason. As I said, I've reinstalled it 3 times today ALONE. It just makes zero sense.

[xsatanschipmunkx]

HEre's all my system info.

BPS SysInfo Report

Processor:
Number Of Processors - 2
Processor Benchmark - 2125

Video:
Horizontal Resolution - 1680 pixels
Vertical Resolution - 1050 pixels
Color Depth - 32 bits per pixel (True Color)

Memory (RAM and Free Hard Drive Space):
Percent of Memory in use - 18 % used
Total Physical Memory - 2095 MB
Free Physical Memory - 1702.584 MB
C:\ - 259164 MB free
D:\ - 2496 MB free

Scan\Defrag\Temp Files:
Last Scandisk - 0 days ago
Last Defrag - 0 days ago
Windows Temp Directory Contains 57 files.

Versions:
--------------Applications-------------------

Windows 5.1.2600
Internet Explorer 6.0.2900
America Online 9.0.4184.5302 US
AIM 9.0.4184.5302 US
PowerTools Pro 12 12.0.0.37
PowerTools Pro 11 0.0
PowerTools Pro 10 0.0
PowerTools Pro 9 0.0
PowerTools 8 0.0
PowerTools LE1 0.0
PowerTools LE2 0.0
PT Tray 0.0
Addbook Import Stub 0.0
Watch Right 0.0
IM Frame 0.0
BPS SysInfo 1.0.52

--------------VB Runtime Files-------------------

C:\WINDOWS\system32\MSVBVM60.dll 6.0.96.90
C:\WINDOWS\system32\OLEAut32.dll 5.1.2600.2180
C:\WINDOWS\system32\OLEPro32.dll 5.1.2600.2180
C:\WINDOWS\system32\AsycFilt.dll 5.1.2600.2180
C:\WINDOWS\system32\stdOLE2.tlb 3.50.5014.0
C:\WINDOWS\system32\MSVCRT.dll 7.0.2600.2180
C:\WINDOWS\system32\MSVCRT40.dll 5.1.2600.2180
C:\WINDOWS\system32\RICHED32.dll 5.1.2600.0

--------------DB Runtime Files-------------------

C:\Program Files\PowerTools 12\DAO350.DLL 3.51.1608.0
C:\WINDOWS\system32\VB5DB.dll 6.0.81.69
C:\WINDOWS\system32\VBAJet32.dll 6.0.1.9431
C:\WINDOWS\system32\EXPSRV.dll 6.0.72.9589
C:\WINDOWS\system32\MSRD2X35.dll 3.51.623.0
C:\WINDOWS\system32\MSREPL35.dll 3.51.2404.0
C:\WINDOWS\system32\MSJet35.dll 3.51.2723.0
C:\WINDOWS\system32\MSJTer35.dll 3.51.623.0
C:\WINDOWS\system32\MSJInt35.dll 3.51.623.0
C:\WINDOWS\system32\MSVCIRT.dll 7.0.2600.2180

--------------DW Runtime Files-------------------

C:\WINDOWS\system32\Dwsbc36.ocx 7.0.0.2
C:\WINDOWS\system32\Dwshk36.ocx 7.1.0.4
C:\WINDOWS\system32\dwspy36.dll 7.1.0.0

--------------App Runtime Files-------------------

C:\WINDOWS\system32\ActBar2.ocx 2.5.0.102
C:\WINDOWS\system32\Vsflex7d.ocx 7.0.0.78
C:\WINDOWS\system32\Vsflex7d.ocx 7.0.0.78
C:\WINDOWS\system32\BlueBtn.ocx 1.0.0.44
C:\WINDOWS\system32\BPSTer2.ocx 2.0.0.25
C:\WINDOWS\system32\BPSInj36.dll 1.23.0.10
C:\WINDOWS\system32\DCal.dll 1.4.4.5
C:\WINDOWS\system32\RichTx32.ocx 6.0.88.4
C:\WINDOWS\system32\MSCOMCTL.OCX 6.1.95.45
C:\WINDOWS\system32\ssscrl30.ocx 3.0.2.5
C:\WINDOWS\system32\sstabs2.ocx 2.0.3.5
C:\WINDOWS\system32\ssa3d30.ocx 3.0.2.3
C:\WINDOWS\system32\SSTree.ocx 1.0.4.1
0.0
C:\WINDOWS\system32\wmpdxm.dll 10.0.0.3646
C:\WINDOWS\system32\XceedZip.dll 4.0.3.13
C:\WINDOWS\system32\MTrayX.OCX 1.0.0.9
---------------------------------

Running Programs (47 total):
[System Process]
System
smss.exe
csrss.exe
winlogon.exe
services.exe
lsass.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
spoolsv.exe
explorer.exe
ehtray.exe
soundman.exe
readericon45G.exe
PDVDServ.exe
rundll32.exe
SpySweeper.exe
pccguide.exe
PCClient.exe
TMOAgent.exe
realsched.exe
jusched.exe
PlaxoHelper.exe
AOLacsd.exe
aoltsmon.exe
ehrecvr.exe
ehSched.exe
nvsvc32.exe
PRISMXL.SYS
svchost.exe
aoltpspd.exe
svchost.exe
WRSSSDK.exe
Tmntsrv.exe
tmproxy.exe
mcrdsvc.exe
dllhost.exe
ehmsas.exe
alg.exe
wscntfy.exe
waol.exe
shellmon.exe
ptools12.exe
BPSSI1.exe

Startup Programs
ehTray C:\WINDOWS\ehome\ehtray.exe
NeroFilterCheck C:\WINDOWS\system32\NeroCheck.exe
SoundMan SOUNDMAN.EXE
NvCplDaemon RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
nwiz nwiz.exe /install
readericon C:\Program Files\Digital Media Reader\readericon45G.exe
Recguard %WINDIR%\SMINST\RECGUARD.EXE
RemoteControl "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
MSKDetectorExe C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
SpySweeper "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
pccguide.exe "C:\Program Files\Trend Micro\Antivirus\pccguide.exe"
PCClient.exe "C:\Program Files\Trend Micro\Antivirus\PCClient.exe"
TM Outbreak Agent "C:\Program Files\Trend Micro\Antivirus\TMOAgent.exe" /run
QuickTime Task "C:\Program Files\QuickTime\qttask.exe" -atboottime
TkBellExe "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
GameDrive "C:\Program Files\FarStone\GameDrive\GDTask.exe" /AutoRestore
NvMediaCenter RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
NVTray "C:\Documents and Settings\Owner\NVTray.exe"
WinampAgent C:\Program Files\Winamp\winampa.exe
KernelFaultCheck %systemroot%\system32\dumprep 0 -k
SunJavaUpdateSched C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
desktop.ini Startup Group
Xfire Startup Group



Error Log.txt


May 11, 2006 04:32 PM
The following error occurred:
App: PowerTools for AOL
Module: PopupBandMenu
Description: Method '~' of object '~' failed
Number: -2147467259
Source: BPSPowerTools120
Version: 12.0.37

[xsatanschipmunkx]

I updated my aol to the latest 9.0 Security Edition SE and it's still messing up.

[jeromy]

Oh, and when Powertools is initializing, the bpseditor.txt shows up for some odd reason.

Search your computer for the BPSEditor.txt file and delete it, if found.

1. Click on START > on the right-side pane Select SEARCH
2. Search for BPSEditor.txt (you can copy and paste this)
3. Change the "Look In:" to search your C:\ drive
4. Click on "Search Now" button.
5. Right-click on this file > Select "Delete".

If this file isn't found, search and delete the following files and let me know if this solves your problem:

1. Click on START > on the right-side pane Select SEARCH
2. Search for *.LYT (you can copy and paste this)
3. Change the "Look In:" to search your C:\ drive
4. Click on "Search Now" button.
5. Right-click on the files located in the C:\Program Files\PowerTools 12\Tools folder > Select "Delete".

[xsatanschipmunkx]

I tried both. I found no bpseditor.txt stuff, but I did find 2 .lyt files in Powertools. I deleted both, and it still doesn't work.

[jeromy]

There should have been three *.lyt files, can you try the search again?

Also, does PowerTools fully load at all?
Does the BPSEditor.txt file still appear?

An alternative to solve your problem:

1. Navigate to C:\Program Files\PowerTools 12

2. Right-click on the TOOLS folder, select Rename.

3. Rename the TOOLS folder to TOOLSOLD.

4. Reinstall PowerTools 12.

[xsatanschipmunkx]

Ok, I just did both of these, and neither of them fixed the issue. During initialization, the bpseditor.txt shows up, and it hangs up, too. Then once it's running, A. it won't work at ALL, and B. it cuts the browser bar on the toolbar in half, horizontally.
BTW, it works on my other 2 p.c.'s. Just not this one, and this is a brand new one, too.

[xsatanschipmunkx]

Okay. I got it all working now. I deleted everything Powertools EXCEPT The .exe file. Then I emptied the recycle bin. Then I went into msconfig and removed everything from the start up menu. Then, I rebooted and re-installed powertools. It seems to be working alright now. I'll let you know more if it messes up again.


BPS SysInfo Report

Processor:
Number Of Processors - 2
Processor Benchmark - 2125

Video:
Horizontal Resolution - 1680 pixels
Vertical Resolution - 1050 pixels
Color Depth - 32 bits per pixel (True Color)

Memory (RAM and Free Hard Drive Space):
Percent of Memory in use - 20 % used
Total Physical Memory - 2095 MB
Free Physical Memory - 1659.248 MB
C:\ - 259188 MB free
D:\ - 2496 MB free

Scan\Defrag\Temp Files:
Last Scandisk - 0 days ago
Last Defrag - 0 days ago
Windows Temp Directory Contains 56 files.

Versions:
--------------Applications-------------------

Windows 5.1.2600
Internet Explorer 6.0.2900
America Online 9.0.4184.2340 US
AIM 9.0.4184.2340 US
PowerTools Pro 12 12.0.0.37
PowerTools Pro 11 0.0
PowerTools Pro 10 0.0
PowerTools Pro 9 0.0
PowerTools 8 0.0
PowerTools LE1 0.0
PowerTools LE2 0.0
PT Tray 0.0
Addbook Import Stub 0.0
Watch Right 0.0
IM Frame 0.0
BPS SysInfo 1.0.52

--------------VB Runtime Files-------------------

C:\WINDOWS\system32\MSVBVM60.dll 6.0.96.90
C:\WINDOWS\system32\OLEAut32.dll 5.1.2600.2180
C:\WINDOWS\system32\OLEPro32.dll 5.1.2600.2180
C:\WINDOWS\system32\AsycFilt.dll 5.1.2600.2180
C:\WINDOWS\system32\stdOLE2.tlb 3.50.5014.0
C:\WINDOWS\system32\MSVCRT.dll 7.0.2600.2180
C:\WINDOWS\system32\MSVCRT40.dll 5.1.2600.2180
C:\WINDOWS\system32\RICHED32.dll 5.1.2600.0

--------------DB Runtime Files-------------------

C:\Program Files\POWERT~1\DAO350.DLL 3.51.1608.0
C:\WINDOWS\system32\VB5DB.dll 6.0.81.69
C:\WINDOWS\system32\VBAJet32.dll 6.0.1.9431
C:\WINDOWS\system32\EXPSRV.dll 6.0.72.9589
C:\WINDOWS\system32\MSRD2X35.dll 3.51.623.0
C:\WINDOWS\system32\MSREPL35.dll 3.51.2404.0
C:\WINDOWS\system32\MSJet35.dll 3.51.2723.0
C:\WINDOWS\system32\MSJTer35.dll 3.51.623.0
C:\WINDOWS\system32\MSJInt35.dll 3.51.623.0
C:\WINDOWS\system32\MSVCIRT.dll 7.0.2600.2180

--------------DW Runtime Files-------------------

C:\WINDOWS\system32\Dwsbc36.ocx 7.0.0.2
C:\WINDOWS\system32\Dwshk36.ocx 7.1.0.4
C:\WINDOWS\system32\dwspy36.dll 7.1.0.0

--------------App Runtime Files-------------------

C:\WINDOWS\system32\ActBar2.ocx 2.5.0.102
C:\WINDOWS\system32\Vsflex7d.ocx 7.0.0.78
C:\WINDOWS\system32\Vsflex7d.ocx 7.0.0.78
C:\WINDOWS\system32\BlueBtn.ocx 1.0.0.44
C:\WINDOWS\system32\BPSTer2.ocx 2.0.0.25
C:\WINDOWS\system32\BPSInj36.dll 1.23.0.10
C:\WINDOWS\system32\DCal.dll 1.4.4.5
C:\WINDOWS\system32\RichTx32.ocx 6.0.88.4
C:\WINDOWS\system32\MSCOMCTL.OCX 6.1.95.45
C:\WINDOWS\system32\ssscrl30.ocx 3.0.2.5
C:\WINDOWS\system32\sstabs2.ocx 2.0.3.5
C:\WINDOWS\system32\ssa3d30.ocx 3.0.2.3
C:\WINDOWS\system32\SSTree.ocx 1.0.4.1
0.0
C:\WINDOWS\system32\wmpdxm.dll 10.0.0.3646
C:\WINDOWS\system32\XceedZip.dll 4.0.3.13
C:\WINDOWS\system32\MTrayX.OCX 1.0.0.9
---------------------------------

Running Programs (34 total):
[System Process]
System
smss.exe
csrss.exe
winlogon.exe
services.exe
lsass.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
spoolsv.exe
explorer.exe
AOLacsd.exe
aoltsmon.exe
ehrecvr.exe
ehSched.exe
aoltpspd.exe
nvsvc32.exe
PRISMXL.SYS
svchost.exe
svchost.exe
WRSSSDK.exe
Tmntsrv.exe
tmproxy.exe
mcrdsvc.exe
dllhost.exe
alg.exe
wscntfy.exe
waol.exe
shellmon.exe
ptools12.exe
BPSSI1.exe

Startup Programs
NvCplDaemon RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
desktop.ini Startup Group

[jeromy]

Please post any new updates as quickly as possible.

Thanks!