fred
New Member
Posts: 2
|
Post by fred on Aug 31, 2006 22:49:58 GMT -5
hello i wonder if you can help me watch right has stopped logging im's since the 24th / 8 / 06 please can you help.
BPS SysInfo Report
Processor: Number Of Processors - 1 Processor Benchmark - 2125
Video: Horizontal Resolution - 800 pixels Vertical Resolution - 600 pixels Color Depth - 32 bits per pixel (True Color)
Memory (RAM and Free Hard Drive Space): Percent of Memory in use - 77 % used Total Physical Memory - 261 MB Free Physical Memory - 57.916 MB C:\ - 65512 MB free
Scan\Defrag\Temp Files: Last Scandisk - 0 days ago Last Defrag - 0 days ago Windows Temp Directory Contains 86 files.
Versions: --------------Applications-------------------
Windows 5.1.2600 Internet Explorer 6.0.2900 America Online 9.0.4156.5017 gb AIM 9.0.4156.5017 gb PowerTools Pro 12 0.0 PowerTools Pro 11 0.0 PowerTools Pro 10 0.0 PowerTools Pro 9 0.0 PowerTools 8 0.0 PowerTools LE1 0.0 PowerTools LE2 0.0 PT Tray 0.0 Addbook Import Stub 0.0 Watch Right 2002.0.0.77 IM Frame 0.0 BPS SysInfo 1.0.52
--------------VB Runtime Files-------------------
C:\WINDOWS\system32\MSVBVM60.dll 6.0.96.90 C:\WINDOWS\system32\OLEAut32.dll 5.1.2600.2180 C:\WINDOWS\system32\OLEPro32.dll 5.1.2600.2180 C:\WINDOWS\system32\AsycFilt.dll 5.1.2600.2180 C:\WINDOWS\system32\stdOLE2.tlb 3.50.5014.0 C:\WINDOWS\system32\MSVCRT.dll 7.0.2600.2180 C:\WINDOWS\system32\MSVCRT40.dll 5.1.2600.2180 C:\WINDOWS\system32\RICHED32.dll 5.1.2600.0
--------------DB Runtime Files-------------------
0.0 C:\WINDOWS\system32\VB5DB.dll 6.0.81.69 C:\WINDOWS\system32\VBAJet32.dll 6.0.1.9431 C:\WINDOWS\system32\EXPSRV.dll 6.0.72.9589 C:\WINDOWS\system32\MSRD2X35.dll 0.0 C:\WINDOWS\system32\MSREPL35.dll 0.0 C:\WINDOWS\system32\MSJet35.dll 0.0 C:\WINDOWS\system32\MSJTer35.dll 0.0 C:\WINDOWS\system32\MSJInt35.dll 0.0 C:\WINDOWS\system32\MSVCIRT.dll 7.0.2600.2180
--------------DW Runtime Files-------------------
C:\WINDOWS\system32\Dwsbc36.ocx 7.0.0.2 C:\WINDOWS\system32\Dwshk36.ocx 7.1.0.4 C:\WINDOWS\system32\dwspy36.dll 7.1.0.0
--------------App Runtime Files-------------------
0.0 0.0 C:\WINDOWS\system32\Vsflex7d.ocx 0.0 0.0 0.0 C:\WINDOWS\system32\BPSInj36.dll 1.23.0.10 0.0 C:\WINDOWS\system32\Richtx32.ocx 6.0.88.4 C:\WINDOWS\system32\mscomctl.ocx 6.1.95.45 0.0 0.0 C:\WINDOWS\system32\ssa3d30.ocx 3.0.2.3 0.0 0.0 C:\WINDOWS\system32\wmpdxm.dll 10.0.0.3802 C:\WINDOWS\system32\XceedZip.dll 4.0.3.13 0.0 ---------------------------------
Running Programs (52 total): [System Process] System smss.exe csrss.exe winlogon.exe services.exe lsass.exe svchost.exe svchost.exe svchost.exe svchost.exe svchost.exe spoolsv.exe AOLacsd.exe incdsrv.exe LSSrvc.exe mcvsrte.exe MDM.EXE nvsvc32.exe svchost.exe wdfmgr.exe McShield.exe alg.exe explorer.exe AOLSP Scheduler.exe AOLDial.exe mcagent.exe qttask.exe mcvsshld.exe AOLHostManager.exe CamTray.exe McVSEscn.exe ctfmon.exe AOLServiceHost.exe aoltray.exe hpohmr08.exe hpotdd01.exe mpbtn.exe hpoevm08.exe AOLSP Scheduler.exe AOLServiceHost.exe wmiprvse.exe hposts08.exe Mpf*gent.exe MpfTray.exe MpfService.exe waol.exe shellmon.exe aoltpspd.exe wrexec.exe wrmont.exe BPSSI1.exe
Startup Programs AOL Spyware Protection "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe" AOLDialer C:\Program Files\Common Files\AOL\ACS\AOLDial.exe HostManager C:\Program Files\Common Files\AOL\1140813842\ee\AOLHostManager.exe NvCplDaemon RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup MCUpdateExe C:\PROGRA~1\mcafee.com\agent\McUpdate.exe MCAgentExe c:\PROGRA~1\mcafee.com\agent\McAgent.exe QuickTime Task "C:\Program Files\QuickTime\qttask.exe" -atboottime VSOCheckTask "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask VirusScan Online "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe" WebCam Monitor C:\Program Files\Creative\WebCam Monitor\TrayMon.exe Creative WebCam Tray C:\Program Files\Creative\PC-CAM Center\CAMTRAY.EXE wrexec wrexec.exe desktop.ini Startup Group
Error Log.txt
ExitApp Description: Automation error Library not registered. Number: -2147319779 Source: wrmont Version: 2002.0.77
August 31, 2006 04:53 AM The following error occurred: App: wrmont Module: Timer1_Timer Description: Automation error Library not registered. Number: -2147319779 Source: wrmont Version: 2002.0.77
August 31, 2006 04:53 AM The following error occurred: App: wrmont Module: Timer1_Timer Description: Automation error Library not registered. Number: -2147319779 Source: wrmont Version: 2002.0.77
August 31, 2006 05:00 AM The following error occurred: App: wrmont Module: ExitApp Description: Automation error Library not registered. Number: -2147319779 Source: wrmont Version: 2002.0.77
August 31, 2006 05:00 AM The following error occurred: App: wrmont Module: ExitApp Description: Automation error Library not registered. Number: -2147319779 Source: wrmont Version: 2002.0.77
August 31, 2006 05:00 AM The following error occurred: App: wrmont Module: ExitApp Description: Automation error Library not registered. Number: -2147319779 Source: wrmont Version: 2002.0.77
August 31, 2006 05:00 AM The following error occurred: App: wrmont Module: ExitApp Description: Automation error Library not registered. Number: -2147319779 Source: wrmont Version: 2002.0.77
August 31, 2006 05:35 AM The following error occurred: App: wrmont Module: Timer1_Timer Description: Automation error Library not registered. Number: -2147319779 Source: wrmont Version: 2002.0.77
August 31, 2006 05:35 AM The following error occurred: App: wrmont Module: Timer1_Timer Description: Automation error Library not registered. Number: -2147319779 Source: wrmont Version: 2002.0.77
August 31, 2006 07:06 AM The following error occurred: App: wrmont Module: Timer1_Timer Description: Invalid window handle specified Number: 31004 Source: wrmont Version: 2002.0.77
|
|
|
Post by Carole on Sept 1, 2006 2:22:01 GMT -5
I see in your system information that you're using AOL Safety & Security and McAfee Antivirus, both of which mistakingly identify Watch Right as spyware. You need to set AOL Safety & Security and McAfee (as well as any other antivirus and antispyware programs installed on your system) to always allow or ignore Watch Right. Once this is done, reinstall Watch Right.
|
|
fred
New Member
Posts: 2
|
Post by fred on Sept 2, 2006 0:44:35 GMT -5
hi carol iv done all you asked me to do and it is still not logging any im's what can i do now ? mant thanks fred
|
|
fred
New Member
Posts: 2
|
Post by fred on Sept 2, 2006 0:47:47 GMT -5
hi again i forgot to say it is only the im's it is not logging everything else it is logging
|
|
|
Post by Carole on Sept 2, 2006 2:39:20 GMT -5
Could you please post your updated BPS system information?
|
|
fred
New Member
Posts: 2
|
Post by fred on Sept 2, 2006 5:37:10 GMT -5
BPS SysInfo Report
Processor: Number Of Processors - 1 Processor Benchmark - 2094
Video: Horizontal Resolution - 800 pixels Vertical Resolution - 600 pixels Color Depth - 32 bits per pixel (True Color)
Memory (RAM and Free Hard Drive Space): Percent of Memory in use - 86 % used Total Physical Memory - 261 MB Free Physical Memory - 36.536 MB C:\ - 66018 MB free
Scan\Defrag\Temp Files: Last Scandisk - 0 days ago Last Defrag - 0 days ago Windows Temp Directory Contains 86 files.
Versions: --------------Applications-------------------
Windows 5.1.2600 Internet Explorer 6.0.2900 America Online 9.0.4156.5017 gb AIM 9.0.4156.5017 gb PowerTools Pro 12 0.0 PowerTools Pro 11 0.0 PowerTools Pro 10 0.0 PowerTools Pro 9 0.0 PowerTools 8 0.0 PowerTools LE1 0.0 PowerTools LE2 0.0 PT Tray 0.0 Addbook Import Stub 0.0 Watch Right 2002.0.0.77 IM Frame 0.0 BPS SysInfo 1.0.52
--------------VB Runtime Files-------------------
C:\WINDOWS\system32\MSVBVM60.dll 6.0.96.90 C:\WINDOWS\system32\OLEAut32.dll 5.1.2600.2180 C:\WINDOWS\system32\OLEPro32.dll 5.1.2600.2180 C:\WINDOWS\system32\AsycFilt.dll 5.1.2600.2180 C:\WINDOWS\system32\stdOLE2.tlb 3.50.5014.0 C:\WINDOWS\system32\MSVCRT.dll 7.0.2600.2180 C:\WINDOWS\system32\MSVCRT40.dll 5.1.2600.2180 C:\WINDOWS\system32\RICHED32.dll 5.1.2600.0
--------------DB Runtime Files-------------------
0.0 C:\WINDOWS\system32\VB5DB.dll 6.0.81.69 C:\WINDOWS\system32\VBAJet32.dll 6.0.1.9431 C:\WINDOWS\system32\EXPSRV.dll 6.0.72.9589 C:\WINDOWS\system32\MSRD2X35.dll 0.0 C:\WINDOWS\system32\MSREPL35.dll 0.0 C:\WINDOWS\system32\MSJet35.dll 0.0 C:\WINDOWS\system32\MSJTer35.dll 0.0 C:\WINDOWS\system32\MSJInt35.dll 0.0 C:\WINDOWS\system32\MSVCIRT.dll 7.0.2600.2180
--------------DW Runtime Files-------------------
C:\WINDOWS\system32\Dwsbc36.ocx 7.0.0.2 C:\WINDOWS\system32\Dwshk36.ocx 7.1.0.4 C:\WINDOWS\system32\dwspy36.dll 7.1.0.0
--------------App Runtime Files-------------------
0.0 0.0 C:\WINDOWS\system32\Vsflex7d.ocx 0.0 0.0 0.0 C:\WINDOWS\system32\BPSInj36.dll 1.23.0.10 0.0 C:\WINDOWS\system32\Richtx32.ocx 6.0.88.4 C:\WINDOWS\system32\mscomctl.ocx 6.1.95.45 0.0 0.0 C:\WINDOWS\system32\ssa3d30.ocx 3.0.2.3 0.0 0.0 C:\WINDOWS\system32\wmpdxm.dll 10.0.0.3802 C:\WINDOWS\system32\XceedZip.dll 4.0.3.13 0.0 ---------------------------------
Running Programs (51 total): [System Process] System smss.exe csrss.exe winlogon.exe services.exe lsass.exe svchost.exe svchost.exe svchost.exe svchost.exe svchost.exe spoolsv.exe AOLacsd.exe incdsrv.exe LSSrvc.exe mcvsrte.exe MDM.EXE nvsvc32.exe svchost.exe wdfmgr.exe McShield.exe alg.exe explorer.exe AOLSP Scheduler.exe AOLDial.exe qttask.exe CamTray.exe mcvsshld.exe mcagent.exe McVSEscn.exe ctfmon.exe AOLHostManager.exe wcescomm.exe AOLServiceHost.exe aoltray.exe hpohmr08.exe hpotdd01.exe rapimgr.exe PndSync.exe mpbtn.exe hpoevm08.exe AOLSP Scheduler.exe AOLServiceHost.exe wmiprvse.exe hposts08.exe waol.exe shellmon.exe aoltpspd.exe wrclock.exe BPSSI1.exe
Startup Programs AOL Spyware Protection "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe" AOLDialer C:\Program Files\Common Files\AOL\ACS\AOLDial.exe HostManager C:\Program Files\Common Files\AOL\1140813842\ee\AOLHostManager.exe NvCplDaemon RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup QuickTime Task "C:\Program Files\QuickTime\qttask.exe" -atboottime WebCam Monitor C:\Program Files\Creative\WebCam Monitor\TrayMon.exe Creative WebCam Tray C:\Program Files\Creative\PC-CAM Center\CAMTRAY.EXE VSOCheckTask "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask VirusScan Online "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe" MCAgentExe c:\PROGRA~1\mcafee.com\agent\mcagent.exe MCUpdateExe C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe MPFExe C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe desktop.ini Startup Group
Error Log.txt
ExitApp Description: Automation error Library not registered. Number: -2147319779 Source: wrmont Version: 2002.0.77
August 31, 2006 04:53 AM The following error occurred: App: wrmont Module: Timer1_Timer Description: Automation error Library not registered. Number: -2147319779 Source: wrmont Version: 2002.0.77
August 31, 2006 04:53 AM The following error occurred: App: wrmont Module: Timer1_Timer Description: Automation error Library not registered. Number: -2147319779 Source: wrmont Version: 2002.0.77
August 31, 2006 05:00 AM The following error occurred: App: wrmont Module: ExitApp Description: Automation error Library not registered. Number: -2147319779 Source: wrmont Version: 2002.0.77
August 31, 2006 05:00 AM The following error occurred: App: wrmont Module: ExitApp Description: Automation error Library not registered. Number: -2147319779 Source: wrmont Version: 2002.0.77
August 31, 2006 05:00 AM The following error occurred: App: wrmont Module: ExitApp Description: Automation error Library not registered. Number: -2147319779 Source: wrmont Version: 2002.0.77
August 31, 2006 05:00 AM The following error occurred: App: wrmont Module: ExitApp Description: Automation error Library not registered. Number: -2147319779 Source: wrmont Version: 2002.0.77
August 31, 2006 05:35 AM The following error occurred: App: wrmont Module: Timer1_Timer Description: Automation error Library not registered. Number: -2147319779 Source: wrmont Version: 2002.0.77
August 31, 2006 05:35 AM The following error occurred: App: wrmont Module: Timer1_Timer Description: Automation error Library not registered. Number: -2147319779 Source: wrmont Version: 2002.0.77
August 31, 2006 07:06 AM The following error occurred: App: wrmont Module: Timer1_Timer Description: Invalid window handle specified Number: 31004 Source: wrmont Version: 2002.0.77
|
|
|
Post by mtg717 on Sept 2, 2006 8:15:17 GMT -5
Fred, do you know if your kids have a My Space account? This is why I'm not see the volume of Instant Messages with my kids. Check out my post about My Space Instant Messaging
|
|
fred
New Member
Posts: 2
|
Post by fred on Sept 7, 2006 16:39:22 GMT -5
hi again my pc has crashed but now my laptop is doing the same it is not logging any im's it log's everything else and yes before you say it iv have checked my mcafee and aol and watch right is allowed on both just like it was on my pc please please help me
BPS SysInfo Report
Processor: Number Of Processors - 1 Processor Benchmark - 2299
Video: Horizontal Resolution - 1024 pixels Vertical Resolution - 768 pixels Color Depth - 32 bits per pixel (True Color)
Memory (RAM and Free Hard Drive Space): Percent of Memory in use - 65 % used Total Physical Memory - 260 MB Free Physical Memory - 90.832 MB C:\ - 13662 MB free D:\ - 11609 MB free E:\ - 4795 MB free
Scan\Defrag\Temp Files: Last Scandisk - 0 days ago Last Defrag - 0 days ago Windows Temp Directory Contains 62 files.
Versions: --------------Applications-------------------
Windows 5.1.2600 Internet Explorer 6.0.2900 America Online . AIM . PowerTools Pro 12 0.0 PowerTools Pro 11 0.0 PowerTools Pro 10 0.0 PowerTools Pro 9 0.0 PowerTools 8 0.0 PowerTools LE1 0.0 PowerTools LE2 0.0 PT Tray 0.0 Addbook Import Stub 0.0 Watch Right 2002.0.0.77 IM Frame 0.0 BPS SysInfo 1.0.52
--------------VB Runtime Files-------------------
C:\WINDOWS\system32\MSVBVM60.dll 6.0.96.90 C:\WINDOWS\system32\OLEAut32.dll 5.1.2600.2180 C:\WINDOWS\system32\OLEPro32.dll 5.1.2600.2180 C:\WINDOWS\system32\AsycFilt.dll 5.1.2600.2180 C:\WINDOWS\system32\stdOLE2.tlb 3.50.5014.0 C:\WINDOWS\system32\MSVCRT.dll 7.0.2600.2180 C:\WINDOWS\system32\MSVCRT40.dll 5.1.2600.2180 C:\WINDOWS\system32\RICHED32.dll 5.1.2600.0
--------------DB Runtime Files-------------------
0.0 C:\WINDOWS\system32\VB5DB.dll 0.0 C:\WINDOWS\system32\VBAJet32.dll 6.0.1.9431 C:\WINDOWS\system32\EXPSRV.dll 6.0.72.9589 C:\WINDOWS\system32\MSRD2X35.dll 0.0 C:\WINDOWS\system32\MSREPL35.dll 0.0 C:\WINDOWS\system32\MSJet35.dll 0.0 C:\WINDOWS\system32\MSJTer35.dll 0.0 C:\WINDOWS\system32\MSJInt35.dll 0.0 C:\WINDOWS\system32\MSVCIRT.dll 7.0.2600.2180
--------------DW Runtime Files-------------------
C:\WINDOWS\system32\Dwsbc36.ocx 7.0.0.2 C:\WINDOWS\system32\Dwshk36.ocx 7.1.0.4 C:\WINDOWS\system32\dwspy36.dll 7.1.0.0
--------------App Runtime Files-------------------
0.0 C:\WINDOWS\system32\VSFLEX7L.OCX 7.0.0.78 C:\WINDOWS\system32\Vsflex7d.ocx 0.0 0.0 0.0 C:\WINDOWS\system32\BPSInj36.dll 0.0 0.0 C:\WINDOWS\system32\RichTx32.ocx 6.0.88.4 C:\WINDOWS\system32\mscomctl.ocx 6.0.88.77 0.0 0.0 C:\WINDOWS\system32\ssa3d30.ocx 3.0.2.3 0.0 0.0 C:\WINDOWS\system32\wmpdxm.dll 10.0.0.3646 C:\WINDOWS\system32\XceedZip.dll 4.0.3.13 0.0 ---------------------------------
Running Programs (48 total): [System Process] System smss.exe csrss.exe winlogon.exe services.exe lsass.exe svchost.exe svchost.exe svchost.exe svchost.exe svchost.exe explorer.exe spoolsv.exe AOLacsd.exe Crypserv.exe mcvsrte.exe MpfService.exe nvsvc32.exe svchost.exe wdfmgr.exe mcvsshld.exe mcagent.exe McVSEscn.exe McShield.exe Mpf*gent.exe alg.exe SOUNDMAN.EXE LTSMMSG.exe Apoint.exe sointgr.exe qttask.exe ApntEx.exe AOLDial.exe AOLSP Scheduler.exe MpfTray.exe jusched.exe svchost.exe aoltray.exe AOLHostManager.exe RtlWake.exe AOLServiceHost.exe RtWLan.exe AOLSP Scheduler.exe AOLServiceHost.exe wmiprvse.exe wrclock.exe BPSSI1.exe
Startup Programs SoundMan SOUNDMAN.EXE LTSMMSG LTSMMSG.exe Apoint C:\Program Files\Apoint2K\Apoint.exe NvCplDaemon RUNDLL32.EXE NvQTwk,NvCplDaemon initialize nwiz nwiz.exe /install SO5 Integrator Pass Two C:\WINDOWS\SOINTGR.EXE NeroCheck C:\WINDOWS\System32\\NeroCheck.exe QuickTime Task "C:\Program Files\QuickTime\qttask.exe" -atboottime VSOCheckTask "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask VirusScan Online "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe" MCAgentExe c:\PROGRA~1\mcafee.com\agent\mcagent.exe MCUpdateExe C:\PROGRA~1\mcafee.com\agent\McUpdate.exe AOLDialer C:\Program Files\Common Files\AOL\ACS\AOLDial.exe HostManager C:\Program Files\Common Files\AOL\1136842661\ee\AOLHostManager.exe AOL Spyware Protection "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe" MPFExe C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe SunJavaUpdateSched C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe KernelFaultCheck %systemroot%\system32\dumprep 0 -k desktop.ini Startup Group
Error Log.txt
error occurred: App: wrmont Module: SaveReadMail Description: Object variable or With block variable not set Number: 91 Source: wrmont Version: 2002.0.77
August 13, 2006 02:13 AM The following error occurred: App: wrmont Module: Timer1_Timer Description: Unable to subclass specified window Number: 31002 Source: wrmont Version: 2002.0.77
September 3, 2006 05:55 PM The following error occurred: App: wrmont Module: Timer1_Timer Description: Unable to subclass specified window Number: 31002 Source: wrmont Version: 2002.0.77
September 3, 2006 05:55 PM The following error occurred: App: wrmont Module: Timer1_Timer Description: Window is already subclassed Number: 31001 Source: wrmont Version: 2002.0.77
September 3, 2006 08:58 PM The following error occurred: App: wrmont Module: Timer1_Timer Description: Unable to subclass specified window Number: 31002 Source: wrmont Version: 2002.0.77
September 3, 2006 08:59 PM The following error occurred: App: wrmont Module: Timer1_Timer Description: Window is already subclassed Number: 31001 Source: wrmont Version: 2002.0.77
September 4, 2006 06:33 AM The following error occurred: App: wrmont Module: SaveReadMail Description: Object variable or With block variable not set Number: 91 Source: wrmont Version: 2002.0.77
September 4, 2006 06:33 AM The following error occurred: App: wrmont Module: SaveReadMail Description: Object variable or With block variable not set Number: 91 Source: wrmont Version: 2002.0.77
September 5, 2006 12:50 AM The following error occurred: App: wrmont Module: SaveReadMail Description: Object variable or With block variable not set Number: 91 Source: wrmont Version: 2002.0.77
September 5, 2006 12:50 AM The following error occurred: App: wrmont Module: SaveReadMail Description: Object variable or With block variable not set Number: 91 Source: wrmont Version: 2002.0.77
|
|
|
Post by to Fred on Sept 8, 2006 21:07:57 GMT -5
Fred, GOOD LUCK. I am in the aim triton posting. We just have regular AIM but it does not log that either. I will keep checking to see if you have any better luck than I am having.
|
|
fred
New Member
Posts: 2
|
Post by fred on Sept 8, 2006 21:31:43 GMT -5
well it looks like watch right has took my money twice now and dont seem to care that the im's are not being log on my pc or my laptop iv done everything they said iv deleted it 5 times now and still not working
|
|
fred
New Member
Posts: 2
|
Post by fred on Sept 8, 2006 21:35:11 GMT -5
BPS SysInfo Report
Processor: Number Of Processors - 1 Processor Benchmark - 2180
Video: Horizontal Resolution - 1024 pixels Vertical Resolution - 768 pixels Color Depth - 32 bits per pixel (True Color)
Memory (RAM and Free Hard Drive Space): Percent of Memory in use - 71 % used Total Physical Memory - 260 MB Free Physical Memory - 73.896 MB C:\ - 13632 MB free D:\ - 11609 MB free E:\ - 4795 MB free
Scan\Defrag\Temp Files: Last Scandisk - 0 days ago Last Defrag - 0 days ago Windows Temp Directory Contains 62 files.
Versions: --------------Applications-------------------
Windows 5.1.2600 Internet Explorer 6.0.2900 America Online 9.0.4156.5017 gb AIM 9.0.4156.5017 gb PowerTools Pro 12 0.0 PowerTools Pro 11 0.0 PowerTools Pro 10 0.0 PowerTools Pro 9 0.0 PowerTools 8 0.0 PowerTools LE1 0.0 PowerTools LE2 0.0 PT Tray 0.0 Addbook Import Stub 0.0 Watch Right 2002.0.0.77 IM Frame 0.0 BPS SysInfo 1.0.52
--------------VB Runtime Files-------------------
C:\WINDOWS\system32\MSVBVM60.dll 6.0.96.90 C:\WINDOWS\system32\OLEAut32.dll 5.1.2600.2180 C:\WINDOWS\system32\OLEPro32.dll 5.1.2600.2180 C:\WINDOWS\system32\AsycFilt.dll 5.1.2600.2180 C:\WINDOWS\system32\stdOLE2.tlb 3.50.5014.0 C:\WINDOWS\system32\MSVCRT.dll 7.0.2600.2180 C:\WINDOWS\system32\MSVCRT40.dll 5.1.2600.2180 C:\WINDOWS\system32\RICHED32.dll 5.1.2600.0
--------------DB Runtime Files-------------------
0.0 C:\WINDOWS\system32\VB5DB.dll 0.0 C:\WINDOWS\system32\VBAJet32.dll 6.0.1.9431 C:\WINDOWS\system32\EXPSRV.dll 6.0.72.9589 C:\WINDOWS\system32\MSRD2X35.dll 0.0 C:\WINDOWS\system32\MSREPL35.dll 0.0 C:\WINDOWS\system32\MSJet35.dll 0.0 C:\WINDOWS\system32\MSJTer35.dll 0.0 C:\WINDOWS\system32\MSJInt35.dll 0.0 C:\WINDOWS\system32\MSVCIRT.dll 7.0.2600.2180
--------------DW Runtime Files-------------------
C:\WINDOWS\system32\Dwsbc36.ocx 7.0.0.2 C:\WINDOWS\system32\Dwshk36.ocx 7.1.0.4 C:\WINDOWS\system32\dwspy36.dll 7.1.0.0
--------------App Runtime Files-------------------
0.0 C:\WINDOWS\system32\VSFLEX7L.OCX 7.0.0.78 C:\WINDOWS\system32\Vsflex7d.ocx 0.0 0.0 0.0 C:\WINDOWS\system32\BPSInj36.dll 0.0 0.0 C:\WINDOWS\system32\RichTx32.ocx 6.0.88.4 C:\WINDOWS\system32\mscomctl.ocx 6.0.88.77 0.0 0.0 C:\WINDOWS\system32\ssa3d30.ocx 3.0.2.3 0.0 0.0 C:\WINDOWS\system32\wmpdxm.dll 10.0.0.3646 C:\WINDOWS\system32\XceedZip.dll 4.0.3.13 0.0 ---------------------------------
Running Programs (50 total): [System Process] System smss.exe csrss.exe winlogon.exe services.exe lsass.exe svchost.exe svchost.exe svchost.exe svchost.exe svchost.exe explorer.exe spoolsv.exe AOLacsd.exe Crypserv.exe mcvsrte.exe MpfService.exe nvsvc32.exe svchost.exe mcvsshld.exe McVSEscn.exe wdfmgr.exe McShield.exe mcagent.exe alg.exe Mpf*gent.exe SOUNDMAN.EXE LTSMMSG.exe Apoint.exe sointgr.exe qttask.exe ApntEx.exe AOLDial.exe AOLSP Scheduler.exe MpfTray.exe jusched.exe aoltray.exe AOLHostManager.exe AOLServiceHost.exe RtlWake.exe mpbtn.exe RtWLan.exe AOLSP Scheduler.exe wmiprvse.exe waol.exe shellmon.exe aoltpspd.exe wrclock.exe BPSSI1.exe
Startup Programs SoundMan SOUNDMAN.EXE LTSMMSG LTSMMSG.exe Apoint C:\Program Files\Apoint2K\Apoint.exe NvCplDaemon RUNDLL32.EXE NvQTwk,NvCplDaemon initialize nwiz nwiz.exe /install SO5 Integrator Pass Two C:\WINDOWS\SOINTGR.EXE NeroCheck C:\WINDOWS\System32\\NeroCheck.exe QuickTime Task "C:\Program Files\QuickTime\qttask.exe" -atboottime VSOCheckTask "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask VirusScan Online c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe MCAgentExe c:\PROGRA~1\mcafee.com\agent\mcagent.exe MCUpdateExe C:\PROGRA~1\mcafee.com\agent\McUpdate.exe AOLDialer C:\Program Files\Common Files\AOL\ACS\AOLDial.exe HostManager C:\Program Files\Common Files\AOL\1136842661\ee\AOLHostManager.exe AOL Spyware Protection "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe" MPFExe C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe SunJavaUpdateSched C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe KernelFaultCheck %systemroot%\system32\dumprep 0 -k desktop.ini Startup Group
|
|
|
Post by Carole on Sept 9, 2006 1:37:39 GMT -5
Fred,
Could you please check which exact version/revision of AIM Triton your are currently using? Open the AIM "File" menu, then "Help", and then select "About AIM".
|
|
fred
New Member
Posts: 2
|
Post by fred on Sept 12, 2006 9:12:52 GMT -5
im useing aol9
|
|
|
Post by jeromy on Sept 12, 2006 21:36:00 GMT -5
Since you are using AOL 9.0 UK I am going to get in touch with our UK Rep. I know AOL 9.0 UK made some changes to the Instant Messaging window and I want to know if this could be causing the logging issues with Watch Right.
I will post a reply as soon as I hear from our UK Rep.
|
|
fred
New Member
Posts: 2
|
Post by fred on Sept 13, 2006 3:22:54 GMT -5
hi again iv got my pc back and working iv got watch right up and working again but still not logging any im's logs everything else ok and its still the same with my laptop. up untill the 24th aug it was logging everything ok even the im's so what went wrong ?? anyway as iv paid for watch right on my pc and laptop and its not doing its job and it looks like it never will how do i get my money back
|
|