TOOLBAR FOR

[Mas]

Does anyone know where I can get hold of the file PT10UKtb.exe. It is the UK toolbar, without which PTs 10 won't work.I am trying to use PT 10 as my PTs 12 will not log the chat room for more than 10 mins.

many thanks.

Mas

[jeromy]

Unfortunately, I don't know if I can get that file. I'll email the programmer to see if he can send it to me. I'll let you know what I find out.

Do you receive any error messages as to why the recording stops on PT 12?

Would you mind posting the BPS System Information Report?

Click on START > Point to (All) Programs > BPS Software > BPS System Info.
Once this utility loads, and all fields fill with text, click on the 'Copy to Clipboard' button.
(you won't see or hear anything happen)
Return to the message board, right-click > Select 'Paste'.

Thank you!

[Mas]

Thanks for replying:) What happens is the text stops appearing on the chat room screen. This is an intermittent fault it was OK yesterday but not the day before. It worked for a short while and then just a blank screen. Hope that makes some sense !!!


BPS SysInfo Report

Processor:
Number Of Processors - 1
Processor Benchmark - 2390

Video:
Horizontal Resolution - 1280 pixels
Vertical Resolution - 1024 pixels
Color Depth - 32 bits per pixel (True Color)

Memory (RAM and Free Hard Drive Space):
Percent of Memory in use - 68 % used
Total Physical Memory - 1046 MB
Free Physical Memory - 324.74 MB
C:\ - 35361 MB free
D:\ - 8866 MB free

Scan\Defrag\Temp Files:
Last Scandisk - 0 days ago
Last Defrag - 0 days ago
Windows Temp Directory Contains 51 files.

Versions:
--------------Applications-------------------

Windows 5.1.2600
Internet Explorer 6.0.2900
America Online 9.0.4156.5035 gb
AIM 9.0.4156.5035 gb
PowerTools Pro 12 12.0.0.38
PowerTools Pro 11 0.0
PowerTools Pro 10 10.1.0.65
PowerTools Pro 9 0.0
PowerTools 8 0.0
PowerTools LE1 0.0
PowerTools LE2 0.0
PT Tray 0.0
Addbook Import Stub 0.0
Watch Right 0.0
IM Frame 0.0
BPS SysInfo 1.0.52

--------------VB Runtime Files-------------------

C:\WINDOWS\system32\MSVBVM60.dll 6.0.98.2
C:\WINDOWS\system32\OLEAut32.dll 5.1.2600.5512
C:\WINDOWS\system32\OLEPro32.dll 5.1.2600.5512
C:\WINDOWS\system32\AsycFilt.dll 5.1.2600.5512
C:\WINDOWS\system32\stdOLE2.tlb 5.1.2600.5512
C:\WINDOWS\system32\MSVCRT.dll 7.0.2600.5512
C:\WINDOWS\system32\MSVCRT40.dll 5.1.2600.5512
C:\WINDOWS\system32\RICHED32.dll 5.1.2600.0

--------------DB Runtime Files-------------------

C:\Program Files\PowerTools 10\DAO350.DLL 3.51.1608.0
C:\WINDOWS\system32\VB5DB.dll 6.0.81.69
C:\WINDOWS\system32\VBAJet32.dll 6.0.1.9432
C:\WINDOWS\system32\EXPSRV.dll 6.0.72.9590
C:\WINDOWS\system32\MSRD2X35.dll 3.51.623.0
C:\WINDOWS\system32\MSREPL35.dll 3.51.2404.0
C:\WINDOWS\system32\MSJet35.dll 3.51.2723.0
C:\WINDOWS\system32\MSJTer35.dll 3.51.623.0
C:\WINDOWS\system32\MSJInt35.dll 3.51.623.0
C:\WINDOWS\system32\MSVCIRT.dll 7.0.2600.5512

--------------DW Runtime Files-------------------

C:\WINDOWS\system32\Dwsbc36.ocx 7.0.0.2
C:\WINDOWS\system32\Dwshk36.ocx 7.1.0.4
C:\WINDOWS\system32\dwspy36.dll 7.1.0.0

--------------App Runtime Files-------------------

C:\Program Files\PowerTools 10\Actbar2.ocx 2.0.1.1076
C:\WINDOWS\system32\Vsflex7d.ocx 7.0.0.78
C:\WINDOWS\system32\Vsflex7d.ocx 7.0.0.78
C:\WINDOWS\system32\BlueBtn.ocx 1.0.0.44
C:\WINDOWS\system32\BPSTer2.ocx 2.0.0.25
C:\WINDOWS\system32\BPSInj36.dll 1.23.0.10
C:\WINDOWS\system32\DCal.dll 1.4.4.5
C:\WINDOWS\system32\RichTx32.ocx 6.1.97.82
C:\WINDOWS\system32\MSCOMCTL.OCX 6.1.97.82
C:\WINDOWS\system32\ssscrl30.ocx 3.0.2.5
C:\WINDOWS\system32\sstabs2.ocx 2.0.3.5
C:\WINDOWS\system32\ssa3d30.ocx 3.0.2.3
C:\WINDOWS\system32\SSTree.ocx 1.0.4.1
0.0
C:\WINDOWS\system32\wmpdxm.dll 11.0.5721.5145
C:\WINDOWS\system32\XceedZip.dll 4.0.3.13
C:\WINDOWS\system32\MTrayX.OCX 1.0.0.9
---------------------------------

Running Programs (46 total):
[System Process]
System
SMSS.EXE
CSRSS.EXE
WINLOGON.EXE
SERVICES.EXE
LSASS.EXE
SVCHOST.EXE
SVCHOST.EXE
InCDsrv.exe
AVGRSX.EXE
EXPLORER.EXE
SVCHOST.EXE
SVCHOST.EXE
AAWService.exe
SCARDSVR.EXE
GoogleUpdate.exe
SVCHOST.EXE
AOLacsd.exe
SVCHOST.EXE
btwdins.exe
KService.exe
spoolsv.exe
SVCHOST.EXE
wanmpsvc.exe
SpySweeper.exe
unsecapp.exe
aolsoftware.exe
aim6.exe
aolsoftware.exe
wmiprvse.exe
SVCHOST.EXE
SetPoint.exe
aoltray.exe
pttray.exe
KHALMNPR.EXE
ctfmon.exe
anotify.exe
AAWTray.exe
ptools12.exe
WAOL.EXE
shellmon.exe
aoltpspd.exe
BPSUpdate.exe
firefox.exe
BPSSI1.exe

Startup Programs
TrojanScanner "C:\Program Files\Trojan Remover\Trjscan.exe"
HostManager "C:\Program Files\Common Files\AOL\1199009975\ee\AOLSoftware.exe"
WorksFUD C:\Program Files\Microsoft Works\wkfud.exe
UniKey
SynTPLpr "C:\Program Files\Synaptics\SynTP\SynTPLpr.exe"
SynTPEnh "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
SunJavaUpdateSched "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
SpySweeper "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
SoundMan SOUNDMAN.EXE
RemoteControl "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
RealTray C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
QuickTime Task "C:\Program Files\QuickTime\qttask.exe" -atboottime
NapsterShell C:\Program Files\Napster\napster.exe /systray
Microsoft Works Update Detection C:\Program Files\Microsoft Works\WkDetect.exe
Microsoft Works Portfolio C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
LtMoh C:\Program Files\ltmoh\Ltmoh.exe
LManager C:\Program Files\Launch Manager\QtZgAcer.EXE
LaunchApp Alaunch
Kernel and Hardware Abstraction Layer KHALMNPR.EXE
ISTray "C:\Program Files\Spyware Doctor\pctsTray.exe"
InCD C:\Program Files\Ahead\InCD\InCD.exe
BluetoothAuthenticationAgent "rundll32.exe" bthprops.cpl,,BluetoothAuthenticationAgent
AVG8_TRAY C:\PROGRA~1\AVG\AVG8\avgtray.exe
ATIModeChange Ati2mdxx.exe
AOLDialer C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
AGRSMMSG AGRSMMSG.exe
Adobe Reader Speed Launcher "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
Ad-Watch C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
AcerNotebookManager C:\Program Files\Acer\Notebook Manager\almxptray.exe
MSConfig C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
desktop.ini Startup Group
PowerTools Tray Icon Startup Group
palmOne Registration Startup Group
HotSync Manager Startup Group

[jeromy]

There doesn't seem to be anything out of the ordinary with your system specs.

I do think that you have an over abundant amount of "security" software running at once though. Each spyware/antivirus program you have running has the ability to do a "on-access scan". What this means is everytime you launch a program or file each of those security programs scan the file once before allowing the program to run. So a potential scenario:
Launch PowerTools > scanned by AVG > Scanned by Spysweeper > Scanned by Ad-Watch before it can be loaded.

I think an easier avenue for security would be to learn how things can infect your computer (downloading files from websites frequently, clicking on links from people/sites you don't know, etc..) and doing a periodic scan of your entire system with each of your respective security programs (after you update them!) would much more system friendly.... but it's your call.

I personally only run one antivirus program, then weekly run a spyware scan before I run scandisk and defrag.


However, follow these instructions, t will remove the settings for PowerChat. The next time you launch PowerTools it will recreate the default settings. Hopefully that will solve your problem.

EXIT POWERTOOLS FIRST!

1. Click on START > Point to RUN
[NOTE: You can also click on the Windows Key+R to open the RUN command window]
2. Type in REGEDiT and hit Enter
3. Double click on the following folders:

HKEY_CURRENT_USER
Software
BPS SoftWare
PowerTools 12

4. Right-click on the "PowerChat" folder > Select DELETE.
5. Close the REGEDiT window and launch PowerTools.


Let me know your results.

[jeromy]

Also, I was able to obtain the download link for the PowerTools 10 UK Toolbar.

It's available at the link within my signature line, just scroll to the bottom of the page.

OR visit this link to download it: drop.io/bpssoftware/asset/pt10uktb-exe

[Mas]

May 24, 2009 2:19:09 GMT -5 jeromy said:

There doesn't seem to be anything out of the ordinary with your system specs.

I do think that you have an over abundant amount of "security" software running at once though. Each spyware/antivirus program you have running has the ability to do a "on-access scan". What this means is everytime you launch a program or file each of those security programs scan the file once before allowing the program to run. So a potential scenario:
Launch PowerTools > scanned by AVG > Scanned by Spysweeper > Scanned by Ad-Watch before it can be loaded.

I think an easier avenue for security would be to learn how things can infect your computer (downloading files from websites frequently, clicking on links from people/sites you don't know, etc..) and doing a periodic scan of your entire system with each of your respective security programs (after you update them!) would much more system friendly.... but it's your call.

I personally only run one antivirus program, then weekly run a spyware scan before I run scandisk and defrag.


However, follow these instructions, t will remove the settings for PowerChat. The next time you launch PowerTools it will recreate the default settings. Hopefully that will solve your problem.

EXIT POWERTOOLS FIRST!

1. Click on START > Point to RUN
[NOTE: You can also click on the Windows Key+R to open the RUN command window]
2. Type in REGEDiT and hit Enter
3. Double click on the following folders:

HKEY_CURRENT_USER
Software
BPS SoftWare
PowerTools 12

4. Right-click on the "PowerChat" folder > Select DELETE.
5. Close the REGEDiT window and launch PowerTools.


Let me know your results.

I will try and stop the security software from automatically scanning, thanks for that:).

Thanks for the toolbar file:).

I have tried to delete the PowerChat file but there doesn't appear to be a file by that name.
There is a RichChat Panes file and a RichChat Window file though.
Many thanks,
Mas:)

[jeromy]

Mas,

Thanks! It's been many years since I've used PowerTools as I've migrated to Windows Vista and no longer have an AOL account.

You can delete both of those entries:

RichChat Panes
RichChat Window

[Mas]

I really appreciate the trouble you have gone to on my behalf. Many, many thanks:-D Mas

[jeromy]

Mas,

Did that solve your problem(s)?